Technical analyst Work, Jobs in Farnborough, Ham (with Salaries)

Customer Service Desk Analyst
M Group —Farnborough
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
1d
Business Analyst
Cevitr Ltd —Farnborough
- £33,000 - £35,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Health & wellbeing programme
- Annual leave
Quick apply
1d
1st Line Support Analyst
FluidOne —Camberley
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
SOC Analyst
CGI —Reading
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
2nd Line Support Analyst
FluidOne —Camberley
- £30,000 - £35,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Business Analyst
Reassured —Basingstoke
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
9d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Security Operations Centre Analyst
Sopra Steria —Farnborough
- Up to £58,000 a year
- C++
- Python
- Annual leave
Product Analyst (Finance Applications)
BCA —Hook
- £50,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Product management
- Agile
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Success and Support Analyst at everyLIFE Technologies
everyLIFE Technologies —Farnborough
- £27,000 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
7d
Level 2 Support Analyst
Basis Technologies —Bracknell
- Hybrid work
- APIs
- IT
- No travel
- Referral programme
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
1st Line Helpdesk Analyst
FluidOne —Woking
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Energy Performance Analyst
Carbonxgen Limited —Sandhurst
- £27,750 - £47,250 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Store discount
- Health & wellbeing programme
Quick apply
Test Analyst
I-NET Software Solutions —Hounslow
- £41,000 - £45,000 a year
- Full-time
- Hybrid work
- Java
- Analysis skills
- Scripting
Quick apply
2d
Data Scientist
BAE Systems —Frimley
- Hybrid work
- Machine learning
- APIs
- Communication skills
Digital Innovation Analyst
Wokingham Borough Council —Wokingham
- £40,778 - £45,092 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
3d
Scrum Master
Roke Manor Research Limited —Woking
Business Analyst (6 months)
RWS Group —Maidenhead
- Microsoft Office
- Analysis skills
- Agile
8d
Application Support Analyst
Vanquis Banking Group —Petersfield
- Azure
- APIs
- Annual leave
7d

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Customer Service Desk Analyst

M Group -
Farnborough

Apply Now

Job details

1 day ago

Benefits

Company pension
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Microsoft Office
Customer support

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Service Desk Analyst (Customer Service Helpdesk) – Farnborough Business Park (Office based role) – 4 days on / 4 days off shift pattern (7am–7pm / 7pm–7am rotating). Customer service, triaging, inbound call handling, scheduling, 1st point of contact.

What you’ll do:

Act as the 1st point of contact for incidents, requests and queries via telephone, email, B2B and customer portals
Log incidents, requests and queries via a dedicated online customer portal
Provide excellent customer service and regular updates to meet agreed expectations
Coordinate and schedule Engineers or Field Engineering resources to customer sites
Maintain incident ownership through to resolution and meet SLA targets
Liaise with suppliers or vendors and escalate where necessary to ensure timely resolutions

Who you are:

Passionate about customer service and communication, acting as the first point of contact for IT-related issues, requests and incidents. This is a customer support role and not a technical troubleshooting position. Experience in customer service, retail, coordination or administration is welcomed, and training will be provided. You are willing, flexible, and proficient in Microsoft Office programs.

Key requirements:

Customer service, administration, coordination, retail or similar experience in a demanding environment
Computer literate with Microsoft Word, Excel, Outlook and Teams
Call handling or telephone-based customer service experience
Ability to work both independently and as part of a team
ITIL awareness (desirable but not essential)
Ability to commute to the Farnborough office

What we offer:

At Telent, we’re committed to creating an inclusive culture where everyone feels valued, supported, and able to thrive. We welcome applicants from all backgrounds and encourage diverse perspectives across our teams.

The additional benefits with this role:

26 days holiday, plus public holidays, and the option to buy or sell days annually
Company pension scheme
A range of family friendly policies
Occupational health support and wellbeing Portal
Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

We are guided by our values and behaviours:

Be Inclusive
Take Responsibility
Collaborate
Be Customer-focussed

Join us and help deliver critical infrastructure projects that make a real difference.

It’s an exceptional time to be a part of M Group.

#TelentTS IND3

Apply Now

Refine Your Search

technical analyst jobs in farnborough, ham

Customer Service Desk Analyst

Business Analyst

1st Line Support Analyst

SOC Analyst

2nd Line Support Analyst

Business Analyst

Service Desk Analyst

Security Operations Centre Analyst

Product Analyst (Finance Applications)

Customer Success and Support Analyst at everyLIFE Technologies

Level 2 Support Analyst

1st Line support Analyst

1st Line Helpdesk Analyst

Energy Performance Analyst

Test Analyst

Data Scientist

Digital Innovation Analyst

Scrum Master

Business Analyst (6 months)

Application Support Analyst

I want to receive the latest job alerts for technical analyst in farnborough, ham

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