Warranty manager Work, Jobs in Farnborough, Ham (with Salaries)

Service Advisor
Sandown Mercedes-Benz of Farnborough —Farnborough
- Up to £36,028 a year
- Overtime
- Customer service
- In-person
- Mechanical knowledge
- Employee discount
- Life insurance
Quick apply
2d
Warranty Consultant
MSX International —Bracknell
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Analysis skills
- Annual leave
Quick apply
14d
Inside Sales Representative for Standard Services - 1 year contract
Lenovo —Farnborough
- Full-time
- CRM software
- Customer service
13d
Solar Installations Manager
THAMES VALLEY INSULATION —Slough
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Continuous improvement
Quick apply
2d
Campaign Coordinator
Alexander Dennis —Farnborough
- Full-time
- Hybrid work
Quick apply
14h
Project Manager – Domestic Heating & Renewables
Neater Heat Ltd —Aldershot
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Computer literacy
- Employee discount
- Referral programme
Quick apply
Duty Manager
LKQ Corporation —Guildford
- Full-time
- Training & development
- Cash handling
- Annual leave
- Employee assistance programme
Key Accounts Sales Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Business development
- Travel
- Life insurance
- Referral programme
Quick apply
Administrator
Discover Solar Ltd —West Byfleet
- £27,500 a year
- Full-time
- Hybrid work
- CRM software
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Product Quality Manager
TechPoint —Basingstoke
- £60,000 - £65,000 a year
- Microsoft Word
- Continuous improvement
- Quality control
- Free parking
- Employee discount
Quick apply
Parts Advisor
Winchester Motor Group —Aldershot
- £28,000 - £30,000 a year
- Organisational skills
- Communication skills
- Employee discount
Quick apply
10d
Wheelchair Service Administrator
Sussex Community NHS Foundation Trust —Horsham
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
2d
Field Engineer
Jenoptik AG —Farnborough
- Customer service
- Computer literacy
- Maintenance
Service Advisor
Porsche Retail Group —Guildford
- £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Service Advisor
Lookers —Guildford
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Sr. Lead, Maritime Technical
Royal Caribbean Group —Weybridge
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Showroom/Business Manager
Hartwell PLC —Reading
- £30,000 a year
- Weekend availability
- CRM software
- Leadership
- Communication skills
Quick apply
Sr. Manager, Maritime Technical
Royal Caribbean Group —Weybridge
- Engineering
- Continuous improvement
- Travel
2d
Sales Advisor - Slough Ford
Allen Motor Group —Slough
- £22,770 - £47,500 a year
- Employee discount
- Referral programme
Direct to Consumer Sales Manager
Kinetico —Staines-upon-Thames
- Full-time
- Analysis skills
- Travel
- Training & development
- Health & wellbeing programme
- Annual leave

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Service Advisor

Sandown Mercedes-Benz of Farnborough -
Farnborough

Quick apply

Job details

Permanent | Full-time
Up to £36,028 a year
2 days ago

Benefits

Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
Referral programme
Sick pay

Qualifications

Vehicle service booking
Driving Licence
Customer service
Automotive service
Customer support
Customer interaction
Mechanical knowledge
Add-on sales

Full job description

Service Team Manager -| Farnborough | Up to £36,028

An opportunity has arisen to join us as a Service Team Manager at Mercedes-Benz of Farnborough. The Service Team Manager is responsible for every aspect of a customers after sales experience. The main purpose of the role is to maximise workshop profitability whilst exceeding customer expectations and satisfaction.

Main Duties:

To receive customers and their vehicles in a friendly and professional manner, discuss and confirm their requirements and take responsibility for the vehicle during its time at the Retailer.
To work with the workshop team to achieve the highest possible levels of performance.
Keeping customers informed of the status of their vehicle, giving comprehensive technical and commercial advice on the extent of work to be done and provide a cost estimate for repair work.
Inform customers and potential customers about accessories and subsequent fitting of optional extras, promote any accessory campaigns.
To ensure that collection and delivery drivers operate to schedule and meet customer and workshop expectations.
To ensure all customer and vehicle data is correctly captured and loaded to the Kerridge DMS and updated as required.
To ensure that repair orders are raised and processed according to the established guidelines and that work is completed to schedule and required standard.
To ensure that invoicing is accurate and completed on time.
To take responsibility for subcontracted repairs and ensure the work has been completed.
Ensure that proper use is made of technical information and that it is understood how to use the manufacturers systems.
To ensure all relevant warranty documentation and parts are identified and are kept for the warranty team.

Essential Skills Required:

High levels of attention to detail and highly organised
Background in a similar role within the automotive industry
Knowledge of using Kerridge automotive computer system is essential
Experience of anticipating and understanding customer needs and demands
Maths GSCE at grade 4 (C) or above

Applicants will be expected to be immaculately attired as is befitting the Mercedes brand and must hold a full Driving Licence.

Hours of work:

Monday to Friday: 8:00am to 6:00pm, with a one-hour unpaid lunch break.

In addition, one extended shift per week will be worked from 8:00am to 6:30pm, with a one-hour unpaid lunch break.

Total hours per week: 45.5

Saturdays 08:00-13:00 on a rota basis will be required to be paid as overtime.

Job Types: Full-time, Permanent

Pay: Up to £36,028.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Life insurance
Referral programme
Sick pay

Ability to commute/relocate:

Farnborough, Hampshire: reliably commute or plan to relocate before starting work (required)

Experience:

Motor Industry: 1 year (required)
Service Control: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

warranty manager jobs in farnborough, ham

Service Advisor

Warranty Consultant

Inside Sales Representative for Standard Services - 1 year contract

Solar Installations Manager

Campaign Coordinator

Project Manager – Domestic Heating & Renewables

Duty Manager

Key Accounts Sales Manager

Administrator

Product Quality Manager

Parts Advisor

Wheelchair Service Administrator

Field Engineer

Service Advisor

Service Advisor

Sr. Lead, Maritime Technical

Showroom/Business Manager

Sr. Manager, Maritime Technical

Sales Advisor - Slough Ford

Direct to Consumer Sales Manager

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