Lead person Work, Jobs in Farnham Common, Bkm (with Salaries)

Patient Services Coordinator
DoctorNow —Beaconsfield
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Night Shift High Ticket Sales
Masters Of Mindset Ltd. —Uxbridge
- £24,420.00 - £150,731.87 a year
- Full-time
- Spanish
- Sales
- English
- Free parking
- Referral programme
Quick apply
9d
Event Crew & Driver
Lumos Experiences —Reading
- From £25 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick apply
5d
Event Crew Member
Juno Hire —London
- £17 an hour
- Overtime
- Hospitality
- Driving
- Warehouse experience
- Free parking
- Flexitime
Quick apply
12d
Founding Customer Experience Lead
Odin —London
- £75,000 - £102,000 a year
- Full-time
- Remote
- AI
- Annual leave
- Sick pay
11d
Foreign Nationals Outreach - Recovery worker
Change Grow Live —Barnet
- £28,557.79 - £32,802.41 a year
- Remote
- Time management
- Employee discount
- Referral programme
International Future Leadership Programme
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Life insurance
- Referral programme
Quick apply
14d
Full time Senior Waiter (no visa opportunities)
The Greyhound —Beaconsfield
- £30,000 - £40,000 a year
- Full-time
- Serving
- Hospitality
- English
Quick apply
9d
Garden Centre Department Manager (Horticulture)
Hillier Nurseries Ltd —Marlow
- £30,000 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
Public Health Programme Officer (Drugs, Alcohol & Homelessness)
Reading Borough Council —Reading
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Analysis skills
4d
Senior Weddings & Events Manager
Guildford Manor Hotel & Spa —Guildford
- £50,000 - £65,000 a year
- Weekend availability
- Hospitality
- Sales
- Hotel
- Free parking
Quick apply
5d
Junior International Finance Manager Programme - UK - International
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- In-person
- Life insurance
- Referral programme
Quick apply
14d
Social Media Manager
French Connection —London
- £40,000 a year
- Full-time
- Social media management
- Project management
- No degree
- Employee discount
Quick apply
Join the MS Webb K9 Team – Dog Handler Opportunities Available
M S Webb & Company Limited —London
- £38,000 - £44,000 a year
- Weekend availability
- Supervising experience
- Mentoring
- Construction
- Annual leave
Quick apply
12d
Front Office Manager
Valor Hospitality —Hemel Hempstead
- £38,000 a month
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
5d
Trainee Wood Floor Sander & Stone Polishing Technician
I Group Services —Haddenham
- £26,000 - £28,000 a year
- Full-time
- No experience needed
- Driving
- Construction
- Free parking
- Annual leave
Quick apply
8d
People Operations Partner
Splendid Hospitality Group —Watford
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
PR Officer
Forest Health —Bracknell
- £15.38 an hour
- Part-time
- Social media management
- Organisational skills
- In-person
- Free parking
Quick apply
5d
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Recruitment & Training Lead (20 hours per week)
Guardian Angel Carers —Shepperton
- £13,676 a year
- Part-time
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
11d

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lead person jobs near farnham common, bkm

Patient Services Coordinator

DoctorNow
Beaconsfield

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
GCSE
Front desk
IT
Leadership
Communication skills

Full job description

Patient Services & Front of House Coordinator

Reporting to

Patient Services Manager

Employment Type

Full Time

Employment Status

permanent

Job Location

Little Hall Barn, Windsor End, Beaconsfield, HP9 2JW

Hours of Work

37.5 hours per week which will involve shift work to cover the hours 1200 to 2015 Monday to Friday and two Saturdays per month 8:15-2:15pm

Primary philosophy

· Ensure that DoctorNow & The Beaconsfield Clinic’s Vision, Mission and Values are always at the heart of everything you do

· Communicate clearly and effectively with colleagues and the leadership team

· Contribute to developing a compliance (e.g. CQC/GDPR/ICO) and quality culture

· Responsibility and ownership of your function and always seek to maximise the customer experience and help influence overall customer service.

Job Purpose

Responsible for providing exceptional levels of care and customer service to our patients. Always greeting patients in a friendly, welcoming manner to ensure a positive, lasting impression.

Responsible for the smooth running of reception to provide a seamless and quality customer experience for patients.

Duties & Responsibilities

Responsibilities and duties include but are not limited to the following:

Patient services and Administration duties

· Answering phone calls within 3 rings and dealing with a wide range of enquiries including booking GP and Nurse appointments; taking prescription requests; dealing with enquiries; taking and passing on messages accurately and promptly etc

· Processing prescription requests in line with the practice protocol

· Take advanced payments over the phone to secure bookings

· Dealing with deliveries

· Using our ticketing system that our patients use to ask for information

· Dealing with uncollected prescriptions

· Restocking clinical room trollies

· Dealing with tasks generated through the clinical software

· Sending pathology results to patients once assigned by a clinician

· Dealing with patient registrations and ensuring all information is completed on the form prior to their appointment

Front of House duties

· Act as first point of contact for any patients visiting the practice and meet & greet patients/visitors in a professional and welcoming manner

· Provide excellent customer service to ensure a quality customer experience for patients

· Book, cancel, re-arrange appointments at the reception desk

· Take payments on the day ensuring the correct invoice is raised and processed; accurately logging cash payments

· Deal with patient samples and collections for our Laboratory

· Deal with general enquiries at the desk at Reception in a professional and appropriate manner

· Proactively promote our memberships and services at Reception ensuring new and PAYG patients are aware of our services and membership options and handing out brochures etc.

· Make drinks for patients and clinicians as needed

· Arrange for deliveries to be dealt with as required

· Ensure patients complete new patient registration and GDPR forms

· Add information to patient records paying very careful attention to detail

· Pass prescription requests through to clinicians during Prescription slots

· Ensure the relevant clinician's door plate and Doctor's stamp are in place as they come on duty

· Deploy spillage kits at Reception/in the waiting area as required

· Ensure the Reception desk and waiting areas are kept clean and tidy

· Alert patients to any delays in advance if possible or on arrival; ringing through to the clinician to let them know their next patient is waiting as per the protocol; keeping patients informed regarding any delays

· Stock replenishment at Beaconsfield Reception (till rolls/leaflets/business cards/appt cards/imaging forms/patient forms/Membership brochures/Services brochures etc)

· Alert a clinician immediately and offering assistance if a patient appears unwell in the waiting room

· Remain calm and following instructions in the case of an emergency

· Report any safeguarding concerns to the Safeguarding Lead or if they are not on duty to another clinician or the Patient Services Team Leader

· Deal with any paperwork that can be actioned at Reception

· Ensure self-pay on site ultrasound scans are billed to the patient

Compliance

· Maintain a compliance level of at least 75% across all learning and policy platforms

· Have a proactive approach to maintaining and improving the quality of service

· Ensure compliance with practice policies and procedures

Other

· Perform other duties as assigned by the Leadership and Management team

Qualifications; skills and experience

· Educational achievement to at least GCSE (or equivalent) including English Language and Maths

· Computer literate, able to use a range of software programmes including Microsoft Word, Excel and Outlook. The ability to learn new IT software quickly (with training)

· Proven experience in a Front of House role

· First Class communication skills

· Excellent organisation, planning and multitasking abilities

· Ability to think laterally and find solutions to problems

· Excellent attention to detail, confident, flexible and reliable

· High degree of confidentiality & integrity

Application question(s):

Do you have the right to work in the UK

Work Location: In person

Quick apply

Refine Your Search

lead person jobs in farnham common, bkm

Patient Services Coordinator

Night Shift High Ticket Sales

Event Crew & Driver

Event Crew Member

Founding Customer Experience Lead

Foreign Nationals Outreach - Recovery worker

International Future Leadership Programme

Full time Senior Waiter (no visa opportunities)

Garden Centre Department Manager (Horticulture)

Public Health Programme Officer (Drugs, Alcohol & Homelessness)

Senior Weddings & Events Manager

Junior International Finance Manager Programme - UK - International

Social Media Manager

Join the MS Webb K9 Team – Dog Handler Opportunities Available

Front Office Manager

Trainee Wood Floor Sander & Stone Polishing Technician

People Operations Partner

PR Officer

Customer Success Manager

Recruitment & Training Lead (20 hours per week)

I want to receive the latest job alerts for lead person in farnham common, bkm

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