Senior facility manager Work, Jobs in Farnham Common, Bkm (with Salaries)

Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Maintenance
- Travel
- Contracts
- Life insurance
- Referral programme
Quick apply
Senior Facilities Manager
CBRE —Bracknell
- Full-time
- AI
3d
Finance Manager
Cadogan Clinic —Knightsbridge
- Up to £60,000 a year
- Full-time
- Hybrid work
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
Build to Rent - General Manager
Sable Capital —London
- £60,000 - £70,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
10d
Regional Facilities Coordinator
Glenholme Healthcare Ltd —Eton
- £36,000 - £38,000 a year
- Full-time
- Maintenance
- Administrative experience
- Plumbing
- Employee assistance programme
Quick apply
HR Officer, Learning, Development and Succession Planning
TLC Care —Harrow
- Full-time
- Nursing home
- Microsoft Office
- Hotel
Quick apply
Senior Office Manager
Mace —London
- Full-time
- Hybrid work
1d
Senior Operations Manager
Equans —Edmonton
- Weekend availability
- Computer literacy
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Community Manager
Morro UK —Canada Water
- £30,000 - £35,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
8d
Redevelopment Programme Manager
The Hillingdon Hospitals NHS Foundation Trust —Uxbridge
- £51,883 - £58,544 a year
- Full-time
- Analysis skills
- Leadership
7d
Integrations Manager
Levels Technologies —London
- £60,000 - £80,000 a year
- Full-time
- Travel
Quick apply
9d
Head of Food Production
Lina stores —London
- £55,000 a year
- Full-time
- Cooking
- Project management
- Employee assistance programme
- Employee discount
Quick apply
Client Experience Manager
TLC Care —Harrow
- Weekend availability
- Hospitality
- Management
- Nursing home
Quick apply
Senior Facilities Manager
JLL —London
- Management
- Administrative experience
- Organisational skills
9d
Senior Change Manager
Imperial College London —White City
- £69,365 - £79,257 a year
- Full-time
- Annual leave
1d
Senior Building Manager
MAPP —London
- £65,000 - £80,000 a year
- Full-time
4d
National Key Account Manager – Commercial Catering
Advance Catering Group —Dunstable
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Business development
- Travel
- Work from home
- Life insurance
Quick apply
4d
Senior Security Governance Manager
Reckitt —Slough
- Employee assistance programme
- Life insurance
Senior Software Engineering Manager
Capital One UK —London
- Full-time
- Hybrid work
- AWS
Senior Programme Manager
QinetiQ —Farnborough
- Full-time
- Employee discount

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Key Account Manager

MCFT -
Maidenhead

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year

Benefits

Company pension
Life insurance
Referral programme

Qualifications

Facilities management
Maintenance
Contracts
Account management
Leadership
Communication skills
Negotiation

Full job description

Key Account Manager (Strategic Accounts & Partnerships) - £50k - £55k + Bonus

Benefits: 36 days holiday (28 + bank holidays) - Pension Scheme - Life Insurance - HealthShield Healthcare & Wellbeing Benefits - Annual Discretionary Bonus – Income Protection Scheme - Long Service Awards - Employee Referral Scheme - Sales Lead Referral Scheme - Development & Training - Annual Cost-of-Living Pay Review.

Location: Maidenhead (Office Based), Occasional travel, Full time, Permanent.

Role Overview

We are seeking an experienced and commercially driven Key Account Manager to lead and grow our most important client relationships. This role is responsible for managing our largest direct clients, as well as key Facilities Management and Contract Catering partners, while also overseeing the Account Management and Renewals teams.

The primary objective is to maximise customer retention (targeting 90%+), strengthen long-term partnerships, and proactively identify and mitigate risks to revenue.

Key Responsibilities

Strategic Account Management

Own and manage relationships with our largest and most strategically important direct clients.
Develop and execute account plans to drive growth, satisfaction, and long-term retention.
Act as the senior point of contact for key stakeholders, building strong, trusted partnerships.
Identify upsell and cross-sell opportunities within existing accounts.

Partnership Management

Manage and grow relationships with key Facilities Management and Contract Catering partners.
Ensure alignment of objectives, service delivery standards, and commercial performance.
Collaborate with partners to unlock new opportunities and strengthen joint value propositions.

Team Leadership

Lead, coach, and develop the Account Management and Renewals teams.
Set clear performance targets and KPIs aligned with retention and revenue goals.
Foster a high-performance, customer-centric culture within the team.
Provide guidance on complex or high-risk accounts.

Retention & Risk Management

Own the company-wide retention target of 90%+ across key accounts.
Proactively identify at-risk customers and implement recovery plans.
Analyse churn trends and drive continuous improvement initiatives.
Work cross-functionally to resolve service or delivery issues impacting client satisfaction.

Renewals Management

Oversee the renewals process to ensure timely and successful contract extensions.
Support the team in negotiating renewals and managing commercial discussions.
Ensure accurate forecasting of renewals and retention metrics.

Reporting & Performance

Track and report on key account performance, retention rates, and revenue growth.
Provide regular updates to senior leadership on risks, opportunities, and strategic initiatives.
Use data and insights to inform decision-making and improve customer outcomes.

Key Skills & Experience

Proven experience in Key Account Management or Strategic Account Management.
Experience managing large, complex clients and partnerships.
Strong leadership experience, with the ability to manage and develop teams.
Demonstrated success in achieving high retention rates and reducing churn.
Excellent stakeholder management and communication skills.
Commercially astute with strong negotiation skills.
Experience working with Facilities Management and/or Contract Catering sectors (desirable).

Key Performance Indicators (KPIs)

Customer retention rate (target: 90%+)
Revenue retention and growth within key accounts
Renewal success rate
Customer satisfaction and engagement scores
Team performance against targets

What Success Looks Like

Strong, long-term relationships with key clients and partners
Consistent achievement of retention targets above 90%
A high-performing, proactive account management and renewals team
Reduced churn and increased lifetime value of customers

MCFT, established 30 years ago, provides commercial kitchen maintenance for high-end customers in the UK, Europe, the Middle East and Asia; We're highly regarded by all the key players in our multi-national supply chain.

Our ambition is to be the pre-eminent provider in our field - in the UK and, importantly, overseas - where we have ambitions to be working around the world.

We're now looking for an experienced Key Account Manager to support us on our journey.

If this sounds like you then please apply today!

Why not visit our website – www.mcft.com

Quick apply

Refine Your Search

senior facility manager jobs in farnham common, bkm

Key Account Manager

Senior Facilities Manager

Finance Manager

Build to Rent - General Manager

Regional Facilities Coordinator

HR Officer, Learning, Development and Succession Planning

Senior Office Manager

Senior Operations Manager

Community Manager

Redevelopment Programme Manager

Integrations Manager

Head of Food Production

Client Experience Manager

Senior Facilities Manager

Senior Change Manager

Senior Building Manager

National Key Account Manager – Commercial Catering

Senior Security Governance Manager

Senior Software Engineering Manager

Senior Programme Manager

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