It manager Work, Jobs in Farnworth, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
13d
Senior Enterprise Services Manager
mydentist —Radcliffe
- Full-time
- Hybrid work
- APIs
- Free parking
- Employee assistance programme
Quick apply
14d
IT Manager
CMap —Manchester
- Full-time
- Hybrid work
- Azure
- IT
- Employee discount
Quick apply
11d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
IT Manager
Factory International —Manchester
- £46,000 a year
- Microsoft Access
- Azure
- Computer networking
IT Service Operations Coordinator
BAE Systems —Preston
- £38,000 a year
- Microsoft Excel
- SharePoint
- IT
3d
Sales Account Manager (IT Hardware)
1st Technologies Ltd —Preston
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- ERP systems
- Health & wellbeing programme
- Annual leave
Quick apply
7d
IT Engineering Manager
bet365 —Manchester
- Full-time
- Hybrid work
- IT
Quick apply
Telephony Application Manager
JLA —Sowerby Bridge
- Up to £35,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Audit Manager
Menzies LLP —Manchester
- Full-time
- IT
IT System & Application Manager
Science in Sport Group —Blackburn
- Up to £65,000 a year
- Monday to Friday
- Microsoft Access
- Doctoral degree
- Contracts
- Employee discount
12d
Service Design Transition Manager
mydentist —Radcliffe
- Full-time
- Hybrid work
- ERP systems
- Contracts
- Free parking
- Annual leave
Quick apply
3d
IT Service Desk Manager
Express Solicitors —Manchester
- Up to £45,000 a year
- Windows
- Supervising experience
- Travel
- Employee assistance programme
6d
Senior IT Director
Cloud Imperium Games —Manchester
- IT
- In-person
Lead IT Service Manager
Department for Work and Pensions —Manchester
- £75,026 - £80,267 a year
- Overtime
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Employee assistance programme
6h
IT Service Design Manager
BAE Systems —Preston
- £60,000 a year
- Hybrid work
- Microsoft Office
- IT
12d
IT Service Operations Lead
BAE Systems —Samlesbury
- From £59,491 a year
- Hybrid work
- Team management
- IT
11d
Technical Operations Manager (Research)
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- University
- Annual leave
- Employee assistance programme
Data Centre Manager
ONNEC Group —Manchester
- £46,000 - £54,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- IT
Quick apply
5h
Lead Buyer - Information Technology
MBDA —Bolton
- £45,000 - £55,000 a year
- Overtime
- Hybrid work
- Travel
- Communication skills
- Free parking
14d

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it manager jobs near farnworth, gtm

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
13 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

it manager jobs in farnworth, gtm

Helpdesk Manager

Senior Enterprise Services Manager

IT Manager

Service Delivery Manager

IT Manager

IT Service Operations Coordinator

Sales Account Manager (IT Hardware)

IT Engineering Manager

Telephony Application Manager

IT Audit Manager

IT System & Application Manager

Service Design Transition Manager

IT Service Desk Manager

Senior IT Director

Lead IT Service Manager

IT Service Design Manager

IT Service Operations Lead

Technical Operations Manager (Research)

Data Centre Manager

Lead Buyer - Information Technology

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