Guest services coordinator Work, Jobs in Farringdon, Gtl (with Salaries)

Guest Services Coordinator
QuintEvents —London
- Full-time
- Hospitality
- Spanish
- Salesforce
Quick apply
14d
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply
Event Operations Coordinator - Southbank Centre
CH&CO —London
- £35,000 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
7d
Office & Executive Coordinator
Prosek Partners —London
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
- Annual leave
Quick apply
7d
Workplace Guest Services Host
Mitie —London
- £16 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
19h
Weekend Guest Experience Coordinator
Portland Brown —London
- Up to £30,000 a year
- Weekend availability
- CRM software
- Hospitality
- Organisational skills
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
7d
Community Coordinator
Rapport —London
- £36,000 - £40,000 a year
- Full-time
- English
- Microsoft Office
- Communication skills
- Employee assistance programme
3d
Receptionist
NAB-Jones Lang LaSalle Services —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
1d
Meeting and Events Coordinator
St. James's Hotel & Club - Sales & Marketing —London
- £28,600 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
Arrivals Coordinator
Portland Brown —London
- Up to £27,000 a year
- Weekend availability
- Time management
Facilities Coordinator
NAB-Jones Lang LaSalle Services —London
- Full-time
- In-person
Quick apply
9d
Front of House Coordinator
Rapport —London
- £33,700 a year
- Full-time
- Customer service
- English
- Front desk
- Employee assistance programme
Reservations and Group Sales Coordinator
AccorHotel —London
- Weekend availability
- Hospitality
- Bar
- Sales
Quick apply
9d
Events Coordinator - 6 months FTC
Fortnum & Mason —London
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Event Coordinator
Rapport —London
- £34,723 a year
- Full-time
- Microsoft Office
- Time management
- Employee assistance programme
19h
Workplace Coordinator
Hearst Networks EMEA —London
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
Reservations Co-ordinator
The Pembroke Club —London
- Full-time
- Hospitality
- Customer service
- Communication skills
Quick apply
Workplace Experience Coordinator
Cushman & Wakefield —London
- Hospitality
- Bar
- Customer service
Quick apply
Operations Support Assistant
Portland Brown —London
- Up to £30,000 a year
- Administrative experience

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guest services coordinator jobs near farringdon, gtl

Guest Services Coordinator

QuintEvents -
London

Quick apply

Job details

Full-time
14 days ago

Qualifications

French
Hospitality
Spanish
Multilingual
Salesforce
Computer skills
Events management
Business requirements

Full job description

About Us

QuintEvents is the industry-leading provider of Official Ticket and Hospitality packages to many of the world’s most prominent sports and entertainment events. Our innovative programs enable those properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Our portfolio includes 20+ official property partnerships including, Formula 1® (f1experiences.com), the NBA (nbaexperiences.com), the Kentucky Derby® (derbyexperiences.com), MotoGP™ (motogppremier.com), and many more.

The Role

This is not your typical customer service role! Come be a part of a proactive team creating new and innovative ways to deliver extraordinary customer satisfaction. As the Guest Services Coordinator, your contribution to the organization will be as the ‘voice’ of the company to our customers. You will be quintessential to maintaining guest relationships post-purchase! This means addressing any guest concerns, requests, questions, and issues.

Responsibilities

Answering guest emails and returning voicemails within 24 business hours

Serve as the primary point of contact for event attendees, addressing their inquiries, providing accurate information, and offering assistance.

Familiarize yourself with event schedules, locations, session details, and other pertinent information to effectively guide and inform guests

Handle guest concerns and complaints professionally and promptly, striving to resolve issues to the satisfaction of the attendees and the company.

Collaborate with appropriate internal teams to address and resolve complex or escalated matters, ensuring a positive guest experience.

Identifying opportunities to increase guest satisfaction and garner repeat business

Requirements

2-3 years most recent experience related to hospitality and/or event management industry

Proven track record of problem solving, and issue resolution skills

Strong computer skills, ideally with experience using SalesForce or complex informational software

Flexibility in both availability and in travel requirements when necessary

Multi-lingual proficiency strongly preferred (Spanish, French)
Prolonged periods sitting at a desk and working on a computer

Skills/Abilities

Thrive in an environment where each day different from the next; especially in personal interactions and problem resolution

Thrive in a fast-paced environment with multiple projects going simultaneously

Be very socially-focused; with a "how can I help you?" attitude

Focus on building and maintaining a personable client experience

Quick apply

Refine Your Search

guest services coordinator jobs in farringdon, gtl

Guest Services Coordinator

Front of House & Office Coordinator

Event Operations Coordinator - Southbank Centre

Office & Executive Coordinator

Workplace Guest Services Host

Weekend Guest Experience Coordinator

Office Coordinator (f/m/d)

Community Coordinator

Receptionist

Meeting and Events Coordinator

Arrivals Coordinator

Facilities Coordinator

Front of House Coordinator

Reservations and Group Sales Coordinator

Events Coordinator - 6 months FTC

Event Coordinator

Workplace Coordinator

Reservations Co-ordinator

Workplace Experience Coordinator

Operations Support Assistant

I want to receive the latest job alerts for guest services coordinator in farringdon, gtl

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