Helpdesk manager Work, Jobs in Farringdon, Gtl (with Salaries)

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station
Bennett Hay —London
- £35,651 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Annual leave
Quick apply
12d
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Reception and Postroom Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
- Front desk
Quick apply
Helpdesk Manager
SSP —London
- Customer service
- Food service
- Employee discount
Quick apply
Facilities Manager - Republic London
Workman Facilities Management Limited —London
- £47,500 - £52,500 a year
- Full-time
- Microsoft Office
- First Aid Certification
- Organisational skills
- Employee assistance programme
- Life insurance
Quick apply
2d
Helpdesk Assistant
Medirest —London
- £14.80 an hour
- Weekends only
- Hotel
- Computer skills
Coordinator
Capital Maintenance Ltd —London
- £31,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Maintenance
- Microsoft Office
Quick apply
14d
Facilities Operations Senior Specialist
Vertex Pharmaceuticals —Paddington
- Full-time
- Travel
- Organisational skills
- In-person
Facilities Team Leader
Barnet Council —London
- Weekend availability
- Hybrid work
- Oracle
- Customer service
- Supervising experience
- Annual leave
- Flexitime
8d
Senior Manager of End User Experience
Tripledot Studios —London
- Hybrid work
- Administrative experience
- IT
- In-person
- Annual leave
- Work from home
Security Officer
University of London —London
- £36,906 a year
- Full-time
- University
1d
Assistant, Office Services
Bain & Co. —London
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
10d
Facilities Manager
NAB-Jones Lang LaSalle Services —London
- Full-time
- Hospitality
- Presentation skills
- Continuous improvement
Quick apply
HR Shared Services Coordinator
Insulet Corporation —London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
7d
PFI Contract Manager
OCS Group —Wimbledon
- Remote
- Microsoft Office
- Contracts
- Communication skills
Quick apply
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
11d
Proposition Technical Manager
M&G plc —London
- Full-time
- Communication skills
- Tax experience
- Annual leave
15h
Performance & Data Manager - Sky Spaces
Emcor —Isleworth
- Full-time
- Microsoft Powerpoint
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Help desk Coordinator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
2d
Senior Caretaker
BAM Construction —London
- Communication skills
- School

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helpdesk manager jobs near farringdon, gtl

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station

Bennett Hay -
London

Quick apply

Job details

Permanent | Full-time
£35,651 a year
12 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Communication skills
Office experience

Full job description

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station

Location: Bank or Moorgate Station, London

Salary: £35,651 per annum

Contract Type: Full-time

Working Hours: 40 hours per week

Working Days: Monday–Friday

Shift Pattern: 08:00 – 17:00

Holiday Entitlement: 25 days' annual leave plus Bank Holidays

About the Role

We are looking for an enthusiastic and people-focused Community Manager to join our team at a prestigious corporate workplace in the heart of London.

This is a varied, hands-on role where you'll be responsible for creating an exceptional workplace experience for customers, visitors and colleagues. Working closely with the Senior Community Manager, client teams and service partners, you will ensure the workplace runs smoothly while delivering outstanding hospitality and customer service every day.

You'll build meaningful relationships with customers, proactively engage with occupiers across the building, coordinate events, maintain communal spaces and meeting rooms, and ensure every interaction leaves a lasting positive impression.

If you're passionate about hospitality, thrive in a fast-paced corporate environment and enjoy creating memorable experiences, we'd love to hear from you.

Key Responsibilities

Deliver a consistently outstanding customer experience that exceeds expectations.
Create memorable first impressions and build strong relationships with customers and visitors.
Learn and use customers' names to provide a personalised service.
Work closely with colleagues and service partners to deliver a seamless workplace experience.
Monitor the daily performance of on-site service partners, escalating any service concerns where appropriate.
Maintain professionalism, discretion and confidentiality at all times.
Respond positively to customer requests, using initiative and problem-solving skills to find solutions.
Carry out regular floor walks to proactively identify issues.
Log and monitor requests through the helpdesk system, ensuring customers receive regular updates until completion.
Visit customer companies regularly, gather feedback and build strong working relationships.
Support onboarding and offboarding of customers within the building.
Ensure meeting rooms, phone booths and communal spaces remain clean, presentable and fully operational.
Manage and replenish coffee points, ensuring supplies are fully stocked throughout the day.
Maintain presentation standards across hospitality areas and promptly deal with spillages and general housekeeping requirements.
Support the delivery of workplace events, activations and community initiatives.
Assist the Senior Community Manager in developing innovative customer service initiatives.
Promote a collaborative one-team culture with colleagues, clients and service partners.
Provide cover for colleagues when required, including café support during breaks.

What We're Looking For

2–4 years' experience in hospitality, workplace experience, customer service or a similar role.
Previous experience within a corporate environment is highly desirable.
Excellent communication and relationship-building skills.
Passion for delivering exceptional customer experiences.
Experience coordinating small events and workplace activities.
Ability to balance operational processes with genuine community engagement.
A people-first approach with strong organisational skills.
Self-motivated with a proactive, positive attitude.
Confident working independently while also collaborating within a team.
Comfortable taking direction and leading when required.
Experience using workplace management or Visitor Management Systems (VMS).
Excellent attention to detail and problem-solving abilities.

Benefits

Pension and life assurance
Health cash plan for you and your dependents
Cycle to Work scheme
Holiday Purchase scheme
Opportunities for professional growth
Friendly work environment with a genuine sense of community

Start Date: As soon as possible

About Bennett Hay

At Bennett Hay, we are known for delivering exceptional guest service and creating memorable experiences across London. Our personalised approach ensures every detail is perfect for our clients and their guests. As proud recipients of the Investors in People Gold accreditation, we are committed to the wellbeing and professional growth of our colleagues.

If you're passionate about customer service and looking to join a supportive and friendly team, we'd love to hear from you!

Please do not call our Head Office regarding vacancy-related questions, as our HR Recruitment team is not always on site and prefers email correspondence.

Pay: £35,651.00 per year

Work Location: In person

Quick apply

Refine Your Search

helpdesk manager jobs in farringdon, gtl

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station

Digital Systems Manager

Reception and Postroom Manager

Helpdesk Manager

Facilities Manager - Republic London

Helpdesk Assistant

Coordinator

Facilities Operations Senior Specialist

Facilities Team Leader

Senior Manager of End User Experience

Security Officer

Assistant, Office Services

Facilities Manager

HR Shared Services Coordinator

PFI Contract Manager

Customer Care Manager

Proposition Technical Manager

Performance & Data Manager - Sky Spaces

Help desk Coordinator

Senior Caretaker

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