Customer care specialist Work, Jobs in Featherstone, Wyk (with Salaries)

Patient Support Advisor
New Patients —Featherstone
- £27,768 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
9d
Ambulance Care Assistant (Secure Trasport)
SSGL Medical —Barnsley
- From £13.50 an hour
- Overtime
- Applied behaviour analysis
- Working with children
- Patient care
- Health & wellbeing programme
Quick apply
Victim Care Coordinator
North Yorkshire Council —York
- £29,540 - £32,062 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
8d
Senior Carer
Lotus Home Care —Wakefield
- £14 an hour
- Weekend availability
- Care experience
- Care plans
- Leadership
Quick apply
Digital Marketing Assistant Head Office Wakefield
Cars 2 ltd —Wakefield
- £24,825 a year
- Full-time
- In-person
- Marketing
- Life insurance
Quick apply
10d
Warehouse Assistant Manager (Maternity Cover)
HealthNet Homecare —Featherstone
- Full-time
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
Sales Assistant
Jollyes Pets —Leeds
- £8.43 - £12.71 an hour
- Part-time
Quick apply
Customer Service Officer
Leeds City Council —Leeds
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
10d
Motor Trade Motability Specialist Sales Executive
Cars 2 ltd —Wakefield
- Up to £36,000 a year
- Full-time
- CRM software
- Organisational skills
- In-person
Quick apply
Debt Recovery Controller
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
11d
Administrator
JLA —Ripponden
- Up to £27,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
11d
Customer Care & Service Coordinator (Customer Support)
Envirovent —Saltaire
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Annual leave
Quick apply
Senior Customer Service Advisor
Barclays —Bradford
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Tesco Colleague - Barnsley Huddersfield Rd Express
Tesco UK —Barnsley
- £13.28 - £14.55 an hour
- Part-time
3d
Head of Retail
BARNSLEY HOSPICE —Barnsley
- £51,150 a year
- Full-time
- Sales
- Travel
- Hospice
- Free parking
Quick apply
Sales - Sales Advisor - UK
New Look —Barnsley
- Part-time
- Microsoft Word
12d
Customer Insight & Resolution Consultant
Leger Shearings Group —Rotherham
- £30,000 a year
- Weekend availability
- Free parking
- Annual leave
11d
Operational Team Leader
NHS Resolution —Leeds
- £66,582 - £77,368 a year
- Management
- English
- Communication skills
- Annual leave
- Employee assistance programme
8d
Rental Administrator
Zenith —Leeds
- £26,215 a year
- Monday to Friday
- Hybrid work
- Customer service
- Administrative experience
- IT
- Free parking
- Referral programme
4d
Health and Wellness Sales Advisor
Boots —Sheffield
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
10d

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Patient Support Advisor

New Patients -
Featherstone

Apply Now

Job details

Full-time
£27,768 a year
9 days ago

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Customer service
Computer literacy
Communication skills

Full job description

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.

Supporting over 240,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way.

We are looking for Patient Support Advisors to join our busy Patient Support team in providing professional services to our clients, patients and healthcare providers.

If you are a passionate and caring individual, seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients’ everyday lives, then this is the opportunity for you!

We are looking for individuals with excellent customer service skills to enable us to deliver a high quality, patient experience! As a Patient Support Advisor, as the first line point of contact for all of our patients to create a Homecare solution in an open, transparent and collaborative manner.

Main Responsibilities:

To follow and promote relevant Company policy and procedure to ensure patient safety at all times.
Answering incoming calls, supporting with customer enquiries and complaints to ensure accurate information is taken, recorded and passed on to relevant parties.
Make outbound calls to patients to book in their medical deliveries
Administration of internal communication system, such as updating of contact lists, ensuring email address groups are correct/updated and distribution of documents as required/directed.
To maintain documentation filing systems within the department.
Ensure prescriptions are received in a timely manner complying with patient confidentially and data protection protocols.
To read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers.
To contribute to HealthNet's commitment to continuously improve by forwarding your suggestions to appropriate persons.
Proactively support the HealthNet Operation by helping in other departments which may be busier than your own at a particular time.

Hours:

The below hours are based on a 4 week, rolling rota.

8am - 5pm x 3 weeks

9am - 6pm x 1 week.

One Saturday in every 6 weeks is required for this position however a subsequent day off will be arranged on the week the Saturday shift falls.

What experience and skills are we looking for?

Desirable

Previous experience within a contact centre role is desirable.

Essential

Experience in resolving customer issues in a professional manner
Strong written and verbal communication skills
Experience in delivering strong Customer Service in a previous role.

Qualifications?

Qualifications in Customer Service or similar preferred but not essential.

Key Competencies

Efficient and polite communication skills
Ability to construct professional written communications.
Can work in a timely manner complying with patient confidentiality and data protection protocols
Good verbal and written communication skills
High level of accuracy and attention to detail
Computer Literacy

What we offer:

Competitive salary structure
25 days holiday + bank holiday
Pension Scheme
Ongoing training and development
Professional registration fees paid
Employee Assistant Programme including 24/7 hour access to remote GP appointments.
Refer a friend scheme
Uniform provided
Kit bags for all Homecare Nurses
Eyecare Vouches
Perks and benefits via Perkbox
Long service awards.

If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.

Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.

Apply Now

Refine Your Search

customer care specialist jobs in featherstone, wyk

Patient Support Advisor

Ambulance Care Assistant (Secure Trasport)

Victim Care Coordinator

Senior Carer

Digital Marketing Assistant Head Office Wakefield

Warehouse Assistant Manager (Maternity Cover)

Sales Assistant

Customer Service Officer

Motor Trade Motability Specialist Sales Executive

Debt Recovery Controller

Administrator

Customer Care & Service Coordinator (Customer Support)

Senior Customer Service Advisor

Tesco Colleague - Barnsley Huddersfield Rd Express

Head of Retail

Sales - Sales Advisor - UK

Customer Insight & Resolution Consultant

Operational Team Leader

Rental Administrator

Health and Wellness Sales Advisor

I want to receive the latest job alerts for customer care specialist in featherstone, wyk

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