Debt relief & collection occupations Work, Jobs in Featherstone, Wyk (with Salaries)

Collections Specialist
DWF —Leeds
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
Telephone Collector
Bristow and Sutor Group —Sheffield
- £24,785 - £30,000 a year
- Full-time
- Sales
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
9d
Credit Controller
The Right Fuel Card Company Ltd —Leeds
- £26,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data entry
- Financial services
- Work from home
- Employee assistance programme
Quick apply
Credit Controller (Part-Time)
Sedgwick —Leeds
- Part-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Free parking
- Employee assistance programme
Customer Service Advisor
1ST LOCATE (UK) LIMITED —Temple Newsam
- £27,976 a year
- Full-time
- Customer service
- Annual leave
Quick apply
Customer Experience Advisor
Novuna —Leeds
- £26,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Communication skills
12d
Billing Customer Service Advisor
Yorkshire Water —Bradford
- £27,417 - £31,942 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
Customer Care Executive (3 month FTC)
Zenith —Leeds
- From £26,779.35 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
9d
Credit Controller
Maples Group - Legal Services —Leeds
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Life insurance
Collections Strategy Analyst
Lowell Group —Leeds
- Full-time
- Hybrid work
- Management
- SQL
- Analysis skills
- Free parking
4d
Legal Recoveries Specialist
Flint Bishop —Sheffield
- Full-time
- Customer service
- Communication skills
Quick apply
Specialty - Credit Control Team Leader
Sedgwick —Leeds
- Full-time
- Hybrid work
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Money Advice Support Officer
Citizens Advice —Bradford
- £24,500 - £25,000 a year
- Hybrid work
10d
Head of UK Credit Control
MegaGroup Tradeholding B.V. —Leeds
- £37,500 - £40,000 a month
- Full-time
- Microsoft Excel
- Oracle
- Bachelor's degree
Quick apply
4d
Credit Controller
Stericycle —Leeds
- Microsoft Excel
- Sales
- Life insurance
- Referral programme
Credit Controller (French Speaker)
Fragomen —Sheffield
- Full-time
- Hybrid work
- Microsoft Excel
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Credit Controller
Tetra Tech —Leeds
- Hybrid work
Customer Service Advisor
Link Financial Outsourcing —Sheffield
- £26,000 - £28,500 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Credit Controller (Nordic Speaking)
Univar Europe Ltd. —Bradford
- Organisational skills
- IT
- Communication skills
Credit Controller
Sharp —Leeds
- Full-time
- Customer service
- Communication skills
- Negotiation
10d

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Collections Specialist

DWF -
Leeds

Apply Now

Job details

Full-time

Qualifications

Customer service
Computer literacy
Microsoft Office
Communication skills
Negotiation

Full job description

Why join us?:

The Recoveries team at DWF is looking to welcome a Collections Specialist to our growing team in Leeds. This is a fantastic opportunity for individuals who are motivated by achieving results, confident in handling challenging conversations, and committed to supporting clients through the debt recovery process to a successful outcome.

In this role, you’ll be responsible for managing debt recovery matters on behalf of our clients, using a combination of negotiation, communication, and problem-solving skills to maximise recoveries in a fast-paced, target-driven environment.

We welcome applications from school leavers and those early in their careers who are organised, resilient, and eager to build a career in collections and recoveries.

We are committed to your professional development and offer clear progression opportunities within the team and the wider business. This hybrid role provides flexibility, with 3 days in the office and 2 days working from home each week.

Responsibilities:

Manage a caseload of pre-legal debt recovery matters, working to achieve the best possible outcome for clients.
Conduct inbound and outbound collections activity, including calls, emails and written correspondence, to recover outstanding balances.
Negotiate payment solutions with customers, ensuring arrangements are appropriate, sustainable, and in line with client requirements.
Work in a high-volume, performance-driven collections environment, maintaining consistency and attention to detail.
Prioritise and organise your workload effectively to meet deadlines and recovery targets.
Build knowledge of collections processes, compliance requirements, and negotiation techniques through ongoing training and support from senior team members.

What will help you succeed in this role? :

Essential

Excellent communication skills (written and verbal).
Previous customer service experience.
Confident handling challenging conversations.
Computer literate, including Microsoft Office.
Ability to prioritise and manage multiple tasks.
Good attention to detail.
Ability to work to targets and deadlines.
Strong teamwork skills.
Demonstrates resilience and a results-driven mindset.
Comfortable working in a high-volume environment.

Desirable

Previous experience in collections / debt recovery.
Experience in a target-driven or contact centre role.
Experience of negotiating payment arrangements.

Compliance & Customer Handling

Understanding (or willingness to learn) treating customers fairly
Awareness of vulnerable customers
Basic understanding (or willingness to learn) of the TEXAS framework (Tools, Empathy, eXplain, Ask, Signpost)

What we offer?:

We are an equal opportunities employer that celebrates diversity, and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.

Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.

About us:

DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Apply Now

Refine Your Search

debt relief & collection occupations jobs in featherstone, wyk

Collections Specialist

Telephone Collector

Credit Controller

Credit Controller (Part-Time)

Customer Service Advisor

Customer Experience Advisor

Billing Customer Service Advisor

Customer Care Executive (3 month FTC)

Credit Controller

Collections Strategy Analyst

Legal Recoveries Specialist

Specialty - Credit Control Team Leader

Money Advice Support Officer

Head of UK Credit Control

Credit Controller

Credit Controller (French Speaker)

Credit Controller

Customer Service Advisor

Credit Controller (Nordic Speaking)

Credit Controller

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