Benefits advisor Work, Jobs in Felsted, Ess (with Salaries)

Customer Services Team Leader
Eastlight Community Homes —Braintree
- £38,333 a year
- Full-time
- Customer service
- Leadership
- Annual leave
7d
Mortgage Advisor
The Mortgage Experts —Braintree
- £60,000 - £100,000 a year
- Remote
Benefits Advisor
Kennedys Law - UK —Chelmsford
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Organisational skills
Tesco Travel Money Advisor
Travelex —Braintree
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
10d
Workshop Controller
Nirro Ltd —Ongar
- £34,000 - £48,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
Quick apply
10d
Service Advisor
Saxton 4x4 —Chelmsford
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
7d
Secretary
Barker Associates —Braintree
- Full-time
- Microsoft Office
- IT
- In-person
- Employee assistance programme
Quick apply
VacancyTitle: Customer Advisor - Metering Operations
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- Up to £33,100 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
1d
Contact and Advice Centre Advisor
Chartered Trading Standards Institute —Basildon
- From £28,665 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
11d
Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Legal Assistant - Residential Property
Holmes and Hills LLP —Braintree
- Communication skills
- Annual leave
- Employee assistance programme
People Assistant
Pinnacle Group —Chelmsford
- £25,000 - £26,000 a year
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Sales Manager
Dandara —Braintree
- Sales
- Driving
- Employee assistance programme
Retail Sales Advisor - Chelmsford
Oak Furnitureland —Chelmsford
- £41,000 - £44,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Library and Information Advisor
Suffolk County Council —Sudbury
- £25,185 a year
- Childcare
- Working with children
- Preschool
- Annual leave
8d
HR Support Advisor
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority —Witham
- £31,022 - £33,699 a year
- Full-time
- Hybrid work
- Human resources
- Data entry
- Communication skills
Quick apply
Sales - Sales Advisor - UK
New Look —Newmarket
- Part-time
- Microsoft Word
14d
Leasehold Advisor
Delta Housing —Chelmsford
- £38,687 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
8d
Occupational Health Technician
Johnson Matthey —Royston
- Full-time
- Microsoft Office
- Travel
- Communication skills
1d
Customer Advisor (Airport)
Boots —Stansted
- £13.02 - £15.10 an hour
- Weekend availability
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
6d

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Customer Services Team Leader

Eastlight Community Homes -
Braintree

Apply Now

Job details

Full-time
£38,333 a year
7 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Leadership

Full job description

The Role

We have a fantastic internal opportunity for a dedicated Team Leader to join our Customer Services Team on a permanent, full-time basis!

As a Customer Services Team Leader, you will support the Customer Services Advisors in delivering an outstanding service to our residents, ensuring effective communication with all customers queries. This is a great chance to highlight your ability to manage conflicting priorities and workloads in a fast-paced environment and develop your leadership skills.

In this role you will manage the team by conducting performance reviews, coaching, and training. You will handle escalated customer issues, monitor interactions for quality improvement, and collaborate with other departments to optimise processes. Your duties will also involve managing staffing levels during busy periods, promoting a customer-first mindset with an emphasis on first-time resolution, engaging customers through social media, identifying service improvement opportunities, and supporting frontline duties.

To succeed, you will need proven customer service experience as well as a keen interest in developing your leadership skills. Excellent communication, problem-solving, and decision-making abilities are essential, as is the capacity to handle complex customer issues and manage multiple priorities. You’ll also have experience using customer feedback to drive ongoing improvements.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

£38,333 per annum
Permanent contract, full-time 37 hours per week
Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
30 days annual leave plus bank holidays
Annual wellbeing grant of £200 per annum – Subject to eligibility
Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
A healthcare cash plan, life assurance
Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [email protected]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 25th June 2026 at 23:59

Interview Date: Interviews are expected to be held on 2nd or 3rd July 2026 in person at Braintree Hub.

Shortlisted applicants will be asked to complete an assessment prior/during their interview to help with the selection process.

Apply Now

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