Resource officer Work, Jobs in Felsted, Ess (with Salaries)

Employee Support Officer
Giant Group —Chelmsford
- £24,750 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
13h
Training Officer
ABM UK —Stansted
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Employee discount
Quick apply
Data Protection Compliance Manager (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £45,765 a year
- Full-time
- Microsoft Word
- Leadership
9d
Area Support Officer
OCS Group —Chelmsford
- £13.75 an hour
- Temporary
- Computer literacy
- Communication skills
- Annual leave
Quick apply
13d
Practice Manager
PrimaryCareCareers —Chelmsford
- £25,153 - £55,175 a year
- GP surgery experience
- Team management
- Human resources
Financial Management Trainee
East Herts Council —Hertford
- £38,009 - £47,910 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Learning Resource Officer (LRO) - Plumbing
Barking & Dagenham College —London
- £27,202 - £30,099 a year
- Full-time
- Administrative experience
- Plumbing
- Organisational skills
- Free parking
Quick apply
7d
R2R103904 - Brokerage Officer - Fixed Term Contract July 2027
South End City Council —Southend-on-Sea
- £39,152 a year
- Hybrid work
- Microsoft Powerpoint
- No degree
- IT
- Annual leave
8d
Deputy Section 151 Officer
Colchester City Council —Colchester
- Up to £85,000 a year
- Full-time
Electrical Head of Operations
Fixatex Ltd —Hertford
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Management
- Maintenance
- Electrical experience
- Free parking
- Health & wellbeing programme
Quick apply
1d
Prisoner Escort & Custody Driver
Serco Plc —Colchester
- £2,400 - £31,063 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
Field Enforcement Officer
Capita —Enfield
- £35,237 a year
- Weekend availability
- Driving
- Communication skills
- Flexible schedule
14d
Account Manager Tom Ford 37.5hrs (5 Days) John Lewis Chelmsford
Estee Lauder —Chelmsford
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
14d
Partnership Development Assistant
Alzheimer's Research UK —Cambridge
- £24,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
7d
EH&S Manager
Senior Aerospace Thermal Engineering —Royston
- Full-time
- Communication skills
Quick apply
10d
Operations & Client Services Manager
N5 SECURITY LTD —Romford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Driving
- Organisational skills
Quick apply
13d
Payroll Officer
Camp Beaumont —Maldon
- £27,000 - £30,000 a year
- Overtime
- Communication skills
- Tax experience
- Annual leave
Counter Manager Estee Lauder Boots Chelmsford (22.5hrs) 3 Days
Estee Lauder —Chelmsford
- Microsoft Excel
- Customer service
- Organisational skills
14d
Head of Design Services
Ringway Jacobs —Chelmsford
- Management
- Leadership
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Aveda Account Manager Fenwick Colchester 30 Hours
Estee Lauder —Colchester
- Microsoft Excel
- Customer service
- Organisational skills

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resource officer jobs near felsted, ess

Employee Support Officer

Giant Group -
Chelmsford

Quick apply

Job details

Permanent | Full-time
£24,750 a year
13 hours ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Work from home
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay

Qualifications

Customer service
English
Microsoft Office
Phone etiquette
Business
Communication skills

Full job description

A people person who enjoys helping others? Do you have great communication skills, a positive attitude, and a passion for customer service?

At Giant Group, we're looking for an Employee Support Officer to join our team. You'll support our contractors and clients, help resolve queries, provide support, and deliver an outstanding customer experience every day.

What we offer

Salary: £24,700 per annum

Hours: 37hrs, Mon – Fri between 9am to 6pm

Contract type: Permanent

Work Location: Hybrid/3 days from Chelmsford office

About us

We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis.

To understand more about Giant Group and our services please browse our website at: www.giantgroup.com

About the role

As Employee Support Officer, you will have an impact on the experience and satisfaction of our contractors and clients by being their first and most reliable point of contact. Therefore, you will be providing clear, accurate, and timely support across a wide range of queries relating to worker’s payroll and assignments. The desired outcome of this will be to foster trust, maintain strong relationships, and ensure service excellence that reflects Giant’s commitment to compliance, transparency, and customer satisfaction.

Key responsibilities of the role include:

Responding to a high volume of inbound queries by phone and email, delivering excellent customer service.
Ensuring first-time resolution wherever possible through clear and concise communication.
Recognising and escalating complaints appropriately to maintain service standards.
Collaborating with internal teams to find timely solutions and ensure follow-through.
Maintaining accurate procedures and contributing to team knowledge and process improvements.
Driving high satisfaction scores by delivering a consistently positive support experience.

About you

Ideally, you'll have a business related degree or at least one year's experience in a customer service role working to service level agreements (SLAs).

You'll be confident communicating with customers by phone and email, able to build rapport quickly, and passionate about delivering a customer first service.

You can only excel in this role if you:
Have great enthusiasm and attitude for the role.
Have a high level of resilience and strong written and verbal communication and emotional intelligence.
Are proficient in Microsoft office

Application deadline

All applications must be submitted by 2 July 2026

Employee Benefits

31 Days Holiday: Enjoy generous time off, inclusive of bank holidays.
Birthday Leave: Celebrate your special day with an extra day off.
Buy Additional Holidays: More time for you, when you need it.
Subsidised Gym Membership: Stay fit and healthy with Nuffield Health.
Giant Advantage: Exclusive discounts for our amazing team.
Role Relevant Training: Invest in your career growth.
Employee Referral Bonus: Refer talent and earn rewards.
Leave for Volunteering: Paid day off for charity work.
Health Cash Plan: Your health is our priority.
WeCare Services: Access free 24/7 online GP, mental health support, and virtual well-being resources.
Employee Assistance Program: Get the support you need when you need it.
Pension Schemes: Secure your financial future with our pension plans – auto enrolment or tax efficient salary sacrifice.
Enhanced Maternity and Paternity Pay: We're here to support your growing family.
Supporting Childcare: Support for parents returning to work.
Life Assurance: We've got you covered.
Soft Loans: Emergency loans for unexpected expenses.
Long Service Awards: Celebrate your loyalty and dedication.

All roles at Giant Group are subject to pre-employment checks. We’re proud to be an equal opportunities employer, and welcome applications from all candidates, including those with a disability, who meet the essential criteria for the role. Please note that we may close this advert early, so we encourage early applications.

Pay: £24,750.00 per year

Benefits:

Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance
Paid volunteer time
Sick pay
Work from home

Application question(s):

Do you have at least 1 year's experience in a customer service role?
Do you have proven experience in handling customer enquiries by phone and email in a fast paced environment?
Can you work 3 days per week from our Chelmsford office?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Chelmsford CM1 1HT

Quick apply

Refine Your Search

resource officer jobs in felsted, ess

Employee Support Officer

Training Officer

Data Protection Compliance Manager (Headquarters, Chelmsford)

Area Support Officer

Practice Manager

Financial Management Trainee

Learning Resource Officer (LRO) - Plumbing

R2R103904 - Brokerage Officer - Fixed Term Contract July 2027

Deputy Section 151 Officer

Electrical Head of Operations

Prisoner Escort & Custody Driver

Field Enforcement Officer

Account Manager Tom Ford 37.5hrs (5 Days) John Lewis Chelmsford

Partnership Development Assistant

EH&S Manager

Operations & Client Services Manager

Payroll Officer

Counter Manager Estee Lauder Boots Chelmsford (22.5hrs) 3 Days

Head of Design Services

Aveda Account Manager Fenwick Colchester 30 Hours

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