Back of house manager Work, Jobs in Feltham, Gtl (with Salaries)

Vending Services Manager - Heathrow
9620146 —London Heathrow Airport
- From £42,000 a year
- Full-time
- Customer service
- Team management
- In-person
- Employee assistance programme
Quick apply
3d
Manor Operations Manager
Foxhills Club & Resort —Chertsey
- Weekend availability
- Inventory control
- Sales
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Front of House Supervisor
The Prince Arthur, Grove rd, Windsor —Windsor
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Inventory control
Quick apply
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
4d
Warehouse and Events Operations Assistant
Spook london —London
- £16 - £18 an hour
- Weekend availability
- Microsoft Word
- In-person
Quick apply
Estates Manager (Building Manager)
Praxis Real Estate Management Ltd —Borehamwood
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
11d
Churn Specialist | DTC E-commerce | 100% Remote EU
Foxelli Group —London
- Full-time
- Remote
- AI
- Analytics
- Annual leave
- Gym membership
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Team management
- Mentoring
Quick apply
Facilities Front Of House Reception
OCS Group —Slough
- Microsoft Word
- Inventory control
- Computer literacy
Quick apply
Temporary Brand Consultant
French Connection —Kingston upon Thames
- £13.09 an hour
- Part-time
- Customer service
- Conflict management
- In-person
- Employee discount
Quick apply
12d
Manor Operations Manager
Foxhills —Ottershaw
- Weekend availability
- Inventory control
- Sales
- Hotel
- Free parking
- Employee assistance programme
Story Development & Editorial Manager (Licensed IP) - (FTC)
Moonbug Entertainment —London
- Communication skills
Quick apply
Museum Visitor Experience Assistant x2
Watford Borough Council —Watford
- £31,594 - £33,657 a year
- Part-time
12d
Procurement Officer
Praxis Real Estate Management Ltd —London
- £45,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Travel
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Event Operations Manager - Bars
Columbia Events —London
- £37,500 a year
- Weekend availability
- Bar
- In-person
Quick apply
12d
Head of Front of House
Baily Garner —London
- £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Advanced Laser & Aesthetic Therapist (full time)
Thames Skin Clinic —Twickenham
- £15 - £18 an hour
- Full-time
- Customer service
- English
- Patient care
- Employee discount
Quick apply
Demised Facilities Manager - Finsbury Circus House, London
Savills Management Resources —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Supervising experience
Facilities & Maintenance Manager
Rosslyn Coffee —London
- £42,000 - £48,000 a year
- Full-time
- Hospitality
- Travel
- Café
- Employee assistance programme
- Employee discount
Quick apply
Music Central Assistant
WME Group —London
- Full-time
- Research
- Microsoft Office
- Communication skills
12d

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Vending Services Manager - Heathrow

9620146
London Heathrow Airport

Quick apply

Job details

Full-time
From £42,000 a year
3 days ago

Benefits

Company pension
Company events
Employee assistance programme

Qualifications

Stock ordering
Customer service
Stakeholder liaison
Logistics
Team management
Stock replenishment
Fault diagnosis and repair
Stocktaking
Stock coordination
Cash handling
Leadership
Rota coordination

Full job description

The Heathrow Site Manager is responsible for the day-to-day running of our vending operation across Heathrow Airport, ensuring machines are fully stocked, operational, clean and maintained to a consistently high standard.

The role will lead the Heathrow operating team, coordinate daily workloads and staffing, manage stock and storerooms, respond quickly to machine issues, and ensure we continue to deliver an excellent service to both Heathrow Airport and its passengers and staff.

Key Responsibilities

Daily Operations

Monitor machine stock levels, sales activity and inactivity to identify machines requiring attention.
Plan daily filling requirements and ensure the team understands which machines and locations need servicing.
Ensure all machines are filled correctly, presented well and cleaned to a high standard.
Regularly check the quality of work completed by the operating team and address any issues.
Ensure staff have the equipment and resources required to carry out their roles effectively.

Team Management

Prepare and manage staff rotas to ensure appropriate coverage across Heathrow (24/7, 365 days per year).
Allocate workloads across the terminals and respond to changes in operational requirements.
Support, supervise and develop the Heathrow operating team, maintaining high standards of performance and customer service.

Stock & Logistics

Have complete ownership of stock ordering, in-bound stock supply and inter-terminal transiting of stock.
Coordinate stock cages and deliveries required across each Heathrow terminal.
Complete stock counts and prepare the relevant site order information by the required deadline.
Ensure all Heathrow storerooms are kept organised, tidy and free from unnecessary waste or rubbish.
Monitor stock availability and highlight any potential shortages or operational risks.

Machine Management

Monitor machine faults and respond promptly to issues identified through the monitoring systems or reported by the team.
Carry out basic first-line checks where appropriate or arrange for a member of the team to investigate.
Escalate faults requiring technical intervention to the engineering team.
Coordinate access and support for engineers where required.
Manage machine cash floats and cash collection/refloating requirements as necessary.
Oversee the operation and upkeep of the coffee machines.

Standards & Customer Service

Maintain excellent standards of machine cleanliness and presentation throughout Heathrow.
Ensure the operation consistently delivers the high level of service expected by Heathrow Airport and Decorum Vending.
Build effective working relationships with Heathrow stakeholders and respond quickly to any operational concerns.
Identify opportunities to improve machine availability, stock levels, presentation and overall service.

About the Role

This is a hands-on management position requiring someone who is organised, proactive and comfortable managing a busy multi-terminal operation.

The successful candidate will need to combine team leadership with practical day-to-day operational management and be willing to respond quickly when circumstances change.

Major technical repairs are undertaken by the engineering team; however, the Site Manager is expected to identify issues quickly, carry out appropriate first-line checks and ensure faults are escalated and resolved.

Excellent knowledge of all four Heathrow terminals (front & back of house), along with a strong understanding of in-bound product supply from HCC is required.

Decorum Vending was founded in 2015 with a clear mission to transform vending within the UK transport sector. Today, Decorum is the market leader in transport sector vending and unattended retail in the UK, operating across almost every major rail network, across several major UK airports and serving millions of passengers each year.

The business has always been built on relationships, trust, and opportunity. That spirit continues to define how we work today. We are practical, commercial and hands on, while also being proud of quality, service and doing things properly.

We are committed to creating an inclusive workplace where everyone is treated fairly, with dignity and respect. We welcome applications from people of all backgrounds and make recruitment decisions based on the skills, experience and potential needed for the role.

Due to the nature of the role and strict aviation security protocols, a full DBS check is required and you must be able to account for the last 5 years.

Pay: From £42,000.00 per year

Benefits:

Company events
Company pension
Employee assistance programme

Experience:

Management: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

back of house manager jobs in feltham, gtl

Vending Services Manager - Heathrow

Manor Operations Manager

Front of House Supervisor

Customer Experience Manager

Warehouse and Events Operations Assistant

Estates Manager (Building Manager)

Churn Specialist | DTC E-commerce | 100% Remote EU

Massimo Dutti Operations Manager- Regent Street

Facilities Front Of House Reception

Temporary Brand Consultant

Manor Operations Manager

Story Development & Editorial Manager (Licensed IP) - (FTC)

Museum Visitor Experience Assistant x2

Procurement Officer

Event Operations Manager - Bars

Head of Front of House

Advanced Laser & Aesthetic Therapist (full time)

Demised Facilities Manager - Finsbury Circus House, London

Facilities & Maintenance Manager

Music Central Assistant

I want to receive the latest job alerts for back of house manager in feltham, gtl

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