Job Title: Food and Beverage Assistant
Location: Lough Erne Resort, Enniskillen, Northern Ireland
Reports to: Food & Beverage Manager
Job Summary:
Lough Erne Resort is seeking enthusiastic and customer-focused individuals to join our Food & Beverage team as Food and Beverage Assistants. In this role, you will deliver exceptional service to all guests, ensuring they have a memorable dining experience. This position involves serving food and beverages, attending to guest needs, and maintaining a high standard of service in line with the resort’s luxury reputation.
About The Role
Key Responsibilities:
- Greet and seat guests in a polite and friendly manner.
- Present menus, answer questions, and provide recommendations based on guests' preferences.
- Take accurate orders and communicate them effectively to the kitchen and bar staff.
- Serve food and beverages in a timely, efficient, and professional manner.
- Clear tables and ensure the dining area is kept clean and tidy throughout service.
- Provide excellent customer service by responding promptly to guest requests and resolving any issues.
- Maintain knowledge of the resort's menu offerings, including daily specials and promotions.
- Follow health and safety standards, including food hygiene regulations.
- Collaborate with team members to ensure smooth service flow and guest satisfaction.
- Assist with setting up and closing down the restaurant or function areas as required.
Skills & Experience Required:
- Previous experience in a similar role within a restaurant, hotel, or resort is preferred but not essential. Training will be provided.
- Excellent communication and interpersonal skills.
- Strong attention to detail and the ability to work efficiently in a fast-paced environment.
- Ability to work well as part of a team and to follow instructions.
- A positive attitude and passion for delivering outstanding customer service.
- Flexibility to work shifts, including evenings, weekends, and holidays.
What We Offer:
- Competitive hourly wage with tips.
- Staff discounts at the resort’s restaurants, spa, and golf course.
- Training and career development opportunities.
- A supportive and friendly work environment.
Required Criteria
Skills Needed
About The Company
A WORLD APART Lough Erne Resort, is the ultimate expression in old world heritage and new world luxury. Located minutes from Enniskillen, Irelands only island town, it is easily accessible from Belfast, Dublin, Derry, Donegal and Sligo Airports. Nestled on a 600 acre peninsula on the breath-taking Fermanagh Lakes, its 120 Luxury Rooms & Suites, offer stunning panoramic views from almost every vantage point. The Resort features two championship golf courses, including The Faldo Course, The Academy, The Thai Spa, 6 Conference & Meeting Rooms, a variety of innovative Dining experiences from our talented culinary team led by acclaimed Executive Head Chef Stephen Holland, combined with the adventure playground that is the Great Outdoors. Any stay at Lough Erne Resort guarantees the perfect combination of relaxation, adventure, fine food, delectable drinks and the warmest Fermanagh welcome. The resort team will work with you and your clients to curate event solutions and experiential programmes for our luxury Golf, Incentive, Meetings & Group travel products set against the incredible backdrop of the Fermanagh Lakes.
Company Culture
Careers at Lough Erne Resort
At Lough Erne Resort our recruitment philosophy is simply to recruit for attitude and train for skills.
Lough Erne Resort is committed to providing guests with the highest standards of attention and personal care. In order to deliver this we seek to employ individuals who share our passion and dedication for delivering and achieving guest excellence. Our team is dedicated and work in a service driven environment in which people come first
Need and Anticipation:
The people who work for us have the ability to anticipate the needs of our guests and must be motivated by raising service standards to the highest level attainable at all times
The Best Working Conditions:
We believe in investing in our people since it is vital that each and every person within the organization is motivated and happy. Only then can we provide the best. We offer competitive salaries and working conditions whatever your chosen field of expertise and level in the organization.
Company Benefits
You can expect excellent training and career development opportunities at Lough Erne Resort
Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Free parking, Competitive salary, Preferential room rates, Long service recognition, Social Opportunities, Employee of the Month, Employee Recognition Scheme
Salary
Not disclosed
