Customer care coordinator Work, Jobs in Ferryhill, Dur (with Salaries)

Project Coordinator
The Danesmoor Group —Newton Aycliffe
- £28,628 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Service Coordinator
RA Dalton Ltd —Crook
- £24,420 - £31,950 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply
8d
Customer Service Coordinator
Wilsonart Ltd —Shildon
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
Conference & Events Sales Coordinator (Part Time)
Culture Quarter / The Fire Station / The Engine Room —Sunderland
- £14.04 - £16.00 an hour
- Part-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
9d
Customer Services Co-ordinator: Buildings
Durham University —Durham
- £27,319 - £30,378 a year
- 8 hour shift
- Customer service
- English
- University
- Annual leave
- Employee assistance programme
20h
Sales & Lead Generation Coordinator
William Smith Group 1832 —Barnard Castle
- £27,866.63 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Helpdesk Coordinator VA2816
Anabas —Darlington
- £27,165 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
2d
Hub Customer Coordinator
Magnet —Darlington
- £27,050.40 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
Quick apply
Cafe Co-ordinator / Manager
Foundation For Good —Consett
- £24,999 - £25,000 a year
- Full-time
- In-person
- Café
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Events Co-ordinator
Middlesbrough Football Club —Middlesbrough
- From £24,420 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
Service and Administration Coordinator - Fire Sprinkler Systems
Richmond Fire Engineers Ltd —Richmond
- From £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply

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Project Coordinator
The Danesmoor Group —Newton Aycliffe
Acting as the key link between customers, designers, suppliers, and manufacturing teams, you’ll play a central role in bringing each kitchen project to life.
£28,628 a year
Quick apply
Lettings Coordinator
Dynamic Property Group —Willington
Support administrative functions including filing, scheduling appointments, and preparing reports. This role involves managing property-related administrative…
From £25,775 a year
Quick apply
9d

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customer care coordinator jobs near ferryhill, dur

Project Coordinator

The Danesmoor Group
Newton Aycliffe

Quick apply

Job details

Permanent | Full-time
£28,628 a year

Benefits

Free parking
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
Supply chain
ERP systems
Project coordination
Microsoft Office
Data entry
Communication skills

Full job description

About Us

At Life Kitchens, we design beautifully bespoke kitchens that are made to be lived in. Combining exceptional craftsmanship with innovative design, we create spaces that are tailored to each customer’s lifestyle.

As a premium brand within the Danesmoor Group, we’re committed to delivering an outstanding end-to-end customer experience - from initial design through to final installation.

The Role

We’re looking for a highly organised and detail-focused individual to join our team in a dual Order Processor & Project Coordinator role.

This is a pivotal position responsible for ensuring a seamless journey for every customer — from accurate order processing through to on-time, in-full delivery. Acting as the key link between customers, designers, suppliers, and manufacturing teams, you’ll play a central role in bringing each kitchen project to life.

Key Responsibilities

Order Processing

Accurately process customer orders via EQX and manual systems
Review all orders thoroughly to ensure completeness and accuracy before securing customer sign-off
Release verified orders into manufacturing in line with agreed timelines
Maintain clear, accurate and up-to-date records across all systems

Project Coordination

Place and track purchase orders with suppliers and manufacturing teams
Coordinate project timelines, ensuring all milestones are achieved
Liaise closely with internal teams to support on-time delivery
Proactively manage project progress and documentation

Customer Communication

Act as a key point of contact, providing proactive updates throughout the order lifecycle
Support pre-production checks to confirm all requirements are aligned
Ensure all interactions are clearly communicated and documented

Issue Resolution

Identify and resolve issues quickly, minimising disruption to the customer journey
Take a proactive, solution-led approach to problem solving
Ensure all approvals and payments are in place ahead of production

What We’re Looking For

Essential

Previous experience in order processing, project coordination, or sales support
Strong attention to detail with the ability to manage multiple priorities
Experience working with ERP systems and confident data entry skills
Excellent communication and interpersonal skills, with the ability to build strong relationships
A calm, structured and organised approach
A proactive mindset with a strong focus on delivering for the customer
Proficient in Microsoft Office (Word, Excel, Outlook)
Ability to manage and maintain accurate data and records
A positive, “can do” attitude
Resilient, adaptable and driven

Desirable

Experience within the KBB or interiors sector
Exposure to procurement, supply chain, or customer service environments
Experience working within a premium or design-led brand

Why Join Us?

Be part of a premium, design-led brand creating beautiful living spaces
Play a key role in delivering an exceptional customer experience
Work in a collaborative and fast-paced environment
Opportunities for development, learning and progression

Pay: £28,628.00 per year

Benefits:

Employee discount
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in ferryhill, dur

Project Coordinator

Service Coordinator

Customer Service Coordinator

Conference & Events Sales Coordinator (Part Time)

Customer Services Co-ordinator: Buildings

Sales & Lead Generation Coordinator

Helpdesk Coordinator VA2816

Hub Customer Coordinator

Cafe Co-ordinator / Manager

Events Co-ordinator

Service and Administration Coordinator - Fire Sprinkler Systems

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