Customer service team lead Work, Jobs in Filton, Gls (with Salaries)

Lead Contract Support Administrator
Rydon —Bristol
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Employee assistance programme
- Employee discount
7d
Team Leader
Card Factory —Bristol
- £13 an hour
- Customer service
- Leadership
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Computer literacy
- Continuous improvement
- Free parking
- Annual leave
Customer Experience Team Leader (FTC)
Sopra Steria —Newport
- £26,972 - £29,000 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Annual leave
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Continuous improvement
- Recruiting
- SharePoint
- Employee discount
Sales Ledger Team Leader
HFT —Bristol
- £35,889.58 a year
- Full-time
- Customer service
- Continuous improvement
- Team management
Quick apply
Front Office Team Leader
Williams Lea —Bath
- £34,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Human resources
- Referral programme
12d
Outdoor Team Supervisor
Stadi Tech UK Ltd —Bristol
- From £15 an hour
- Part-time
- Supervising experience
- First Aid Certification
- In-person
- Free parking
Quick apply
12d
Healthy Homes Team Leader
Hedyn —Malpas
- £45,368 - £45,638 a year
- Full-time
- Budgeting
- Training & development
- Annual leave
Sales & Service Team Manager
B&Q —Trowbridge
- £30,000 - £33,000 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
3h
People Centre Team Leader
Planning Inspectorate —Bristol
- £37,579 a year
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
1d
Lead Generator
Brigstowe —Bristol
- £30,559 - £32,654 a year
- Part-time
- Business development
- In-person
- Work from home
Quick apply
6d
Cafe/ Eatery Lead
The Stag @ Cookswood —Radstock
- £13 - £15 an hour
- Full-time
- Hospitality
- Customer service
- Bakery
- Free parking
- Store discount
Quick apply
1d
Sales Team Leader
Eden Conveyancing —Bristol
- £35,000 - £40,000 a year
- Full-time
- Data analysis skills
- Training & development
- Leadership
- Annual leave
Quick apply
7d
Vehicle Procurement Aftersales Lead
Ayvens —Bristol
- £40,000 - £54,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Customer Service Team Leader
Paddy Power —Weston-super-Mare
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
6d
Campus Experience & Switchboard Team Leader
University of Bath —Bath
- £26,707 - £30,378 a year
- Part-time
- Management
- University
- Recruiting
- Annual leave
- Employee discount
5d
Team Leader
Southern Co-op —Hanham
- Weekend availability
- Retail management
- Employee assistance programme
- Employee discount
7d
ELEVATE Lead Development Representative (French Speaker)
ELEVATE EMEA —Bristol
- Remote
- CRM software
- Organisational skills
- Time management
Quick apply
Fleet Availability Team Leader
Novuna —Trowbridge
- Hybrid work
- Continuous improvement

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customer service team lead jobs near filton, gls

Lead Contract Support Administrator

Rydon -
Bristol

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Job details

Permanent | Full-time
7 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Contract management
Report writing
Microsoft Outlook
Report generation
CAFM software
Customer service
Administrative support experience
Filing
Microsoft Office Suite
Administrative experience
Team management
Contracts
Communication skills

Full job description

Overview:

We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Blackberry Hill Hospital in Bristol.

Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs and small works projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts.

Watch our careers video for more information about working at Rydon:

Job Purpose:

As Lead Contract Support you will be supporting our hard facilities maintenance contract at Blackberry Hill Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The successful candidate will liaise with sub-contractors, our contact centre team, engineers and service managers as required to ensure all contractually required work is complete, and recorded correctly.

Key responsibilities will include:-

Carryout regular monitoring of PPM (planned preventative maintenance) tasks to ensure that they are completed in line with timescales
Monitor defects identified through PPM tasks to ensure remedial works are closed out in a timely manner.
Monitor the statutory compliance tracker for the contract ensuring that all inspections are planned and any follow on reactive works are closed out promptly in line with our standard procedures.
Ensuring that contract paperwork has been completed and stored correctly. Processing of subcontractor and operative work orders.
Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person.
Set up sub-contractor performance review meetings in line with the agreed annual programme and ensure that all sub-contractor documentation is updated and loaded on to our web portal.
Generate helpdesk reports from Planet FM as required for each site for audits, client reporting and health and safety reporting
Filing of all statutory compliance reports and certificates.
Monitor the contracts training matrix and liaising with L&D/ H&S department and Contract/Service Managers to ensure training is completed and our files are updated.
Line Management of two Co-ordinators by providing direction, managing performance and providing support.

What we can offer you

Competitive Salary
25 days holiday, which can be increased to 30 days with our holiday purchase scheme.
Pension Scheme: 4% contributory.
Life Assurance and Income Protection.
Health Cash Plan: helping you spread the cost of essential healthcare
24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
Wellbeing and mental health champions readily available at work.
Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
Full training, ongoing coaching and support
Opportunities for you to progress your career within the business

This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm.

Experience Required:

The successful candidate will demonstrate previous experience of working in an administration position for a maintenance company and be familiar with statutory compliance administration. It would be an advantage for this experience to have been gained within a company providing a repairs and maintenance service to the NHS, however this is not essential.

You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel and also be familiar with CAFM systems.

You will have strong administration experience, used to multi-tasking and prioritising your work with minimum supervision. Previous line management experience would also be an advantage.

If this sounds like you then, we'd strongly encourage you to apply.

Additional Information:

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.

To apply online, please use the 'apply for this job link' at the top of this page.

Our application process is very straight forward allowing you to apply with a CV (from your Computer or Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few short minutes.

For more details on our culture and what it’s like to work at Rydon, please click here.

Further information on how to apply can be found by clicking here.

Apply Now

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customer service team lead jobs in filton, gls

Lead Contract Support Administrator

Team Leader

Customer Service Team Leader

Customer Experience Team Leader (FTC)

Service Desk Team Leader

Sales Ledger Team Leader

Front Office Team Leader

Outdoor Team Supervisor

Healthy Homes Team Leader

Sales & Service Team Manager

People Centre Team Leader

Lead Generator

Cafe/ Eatery Lead

Sales Team Leader

Vehicle Procurement Aftersales Lead

Customer Service Team Leader

Campus Experience & Switchboard Team Leader

Team Leader

ELEVATE Lead Development Representative (French Speaker)

Fleet Availability Team Leader

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