Customer support & client services occupations Work, Jobs in Fisherrow, Eln (with Salaries)

Customer Service Representative - Edinburgh
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Midlothian Council —Dalkeith
- £30,619 - £31,783 a year
- Call to connect
- Communication skills
5d
Customer Care Associate
Aegon UK —Edinburgh
- £13.45 - £17.05 an hour
- Full-time
- Hybrid work
- In-person
Customer Service Representative School Leavers
Diligenta —Edinburgh
- Up to £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- School
- Employee discount
Quick apply
3d
Experienced Administrator - Customer Services
Boxergy —Newbridge
- Full-time
- Hybrid work
- Administrative experience
Customer Service Advisor
The Wheatley Group —Edinburgh
- £32,458 - £35,620 a year
- Temporary
- Computer literacy
- Communication skills
- Employee assistance programme
7d
Client Services Coordinator
AND Digital —Edinburgh
- Full-time
- Hybrid work
Quick apply
Customer Care Support Associate
Aegon UK —Edinburgh
- From £26,228 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
13d
Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Communication skills
- Banking
6d
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Customer Care Support Associate
Aegon —Edinburgh
- From £26,228 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
13d
Customer Service Support
ArdMoor Ltd —North Berwick
- £25,420 - £26,500 a year
- Full-time
- Computer literacy
- English
- In-person
- Free parking
- Store discount
Quick apply
2d
Client Services Coordinator
Change Waste Recycling Ltd —Edinburgh
- £26,228 a year
- Full-time
- Customer service
- English
- Organisational skills
- Annual leave
Quick apply
13d
Client Account Manager
Everysite / TLR Ltd —Edinburgh
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Organisational skills
Quick apply
8d
Customer Service Advisor - August
Grant Westfield —Edinburgh
- £25,528 a year
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
12d
Customer Service
Greet the Greek —Edinburgh
- Up to £14.50 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
5d
Customer Experience Team Member
Schuh —Livingston
- Weekend availability
- Travel
Service Administrator
Origin Fitness UK —Newbridge
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
13d
Account Executive
Streamline Corporate Ltd —Edinburgh
- £26,500 - £28,200 a year
- Full-time
- Computer literacy
- Continuous improvement
- Data entry
Quick apply
Service Lead
Trek Bicycle Corporation Ltd —Lasswade
- Part-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
1d

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customer support & client services occupations jobs near fisherrow, eln

Customer Service Representative - Edinburgh

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

customer support & client services occupations jobs in fisherrow, eln

Customer Service Representative - Edinburgh

Customer Service Advisor

Customer Care Associate

Customer Service Representative School Leavers

Experienced Administrator - Customer Services

Customer Service Advisor

Client Services Coordinator

Customer Care Support Associate

Customer Service Advisor

Customer Service Brokerage Support

Customer Care Support Associate

Customer Service Support

Client Services Coordinator

Client Account Manager

Customer Service Advisor - August

Customer Service

Customer Experience Team Member

Service Administrator

Account Executive

Service Lead

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