Senior mentor Work, Jobs in Fishponds, Bst (with Salaries)

CSR - Senior
TOPPAN Trident UK Limited —Kingswood
- CRM software
- Customer service
- Analysis skills
Quick apply
5h
Senior Talent Solutions Manager
Sanderson —Bristol
- Full-time
- Leadership
Quick apply
Head of Global Sales
Great Walls Global Trading Ltd —Newport
- £100,234.46 - £140,706.09 a year
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
4d
Regional Coach - South
Symbro LTD —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Recruitment Consultant
TBC —Bristol
- £27,000 - £32,500 a year
- Full-time
- No experience needed
- Annual leave
- Employee discount
12d
Night Supervisor
Dalata —Bristol
- Part-time
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
Quick apply
12d
Senior - Principal Consultant: Project Delivery Management
i3Works Ltd —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
5d
Senior Account Manager
Walker & Sloan —Bath
- Up to £45,000 a year
- Full-time
Senior Service Desk Analyst (DV Security Clearance)
CGI —Chippenham
- Full-time
- DevOps
- Agile
- IT
Quick apply
Senior Information Manager - South
Amentum —Bristol
- Full-time
- Continuous improvement
- Mentoring
- Leadership
- Flexible schedule
Peer Mentor Co-ordinators Full Time - North
HM Prison & Probation Service —Bath
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- English
- Presentation skills
- Annual leave
- Employee discount
9d
Charity Programme Manager
Love Squared —Bristol
- £40,000 a year
- Full-time
- Hybrid work
- Childcare
- Administrative experience
- Supervising experience
- Annual leave
Quick apply
7d
Contracts Manager
Walker & Sloan —Bristol
- Up to £90,000 a year
- Contracts
- Leadership
Senior Support Worker
Wildflowers Support services ltd —Yate
- £15.50 an hour
- Driving
- In-person
- Care plans
- Paid training
Quick apply
Senior Talent Solutions Manager
Sanderson PLC Internal —Bristol
- Full-time
- Leadership
Senior Case Advisor
Wiltshire Council —Trowbridge
- £43,848 - £45,948 a year
- Full-time
- Hybrid work
Matron for Theatres
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £57,528 - £64,750 a year
- Full-time
- Leadership
3d
Senior - Principal Consultant: Project Delivery Management
i3Works —Bristol
- £45,000 - £70,000 a year
- Hybrid work
- Continuous improvement
- Agile
- Financial services
- Annual leave
- Life insurance
Senior Lettings Consultant
The Letting Shop —Bristol
- From £25,000 a year
- Full-time
- Customer service
- Administrative experience
- Business development
- Free parking
Quick apply
14d
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance

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CSR - Senior

TOPPAN Trident UK Limited
Kingswood

Quick apply

Job details

5 hours ago

Qualifications

CRM software
Customer service
Analysis skills
Bachelor's degree
Communication skills

Full job description

The Senior Representative - Customer Service is responsible for providing exceptional customer support and ensuring customer satisfaction. This role involves handling complex customer inquiries, resolving issues, and providing guidance to junior team members. The ideal candidate will have strong communication skills, a customer-centric approach, and the ability to work in a fast-paced environment.

What you'll be doing:

Address and resolve customer questions and concerns via phone, email, and chat.
Manage and resolve escalated customer issues with professionalism and efficiency.
Mentor and support junior customer service representatives, offering advice and assistance as needed.
Accurately document customer interactions and transactions in the company's CRM system.
Work closely with other departments to ensure a seamless customer experience.
Analyze customer feedback and identify trends to improve service quality and customer satisfaction.
Keep up-to-date with product knowledge, company policies, and industry best practices.

We’d love to hear from you if:

Prefer Bachelor's degree in a related field is preferred but not required.
Minimum of 3-5 years in a customer service role, with at least 1-2 years in a senior or supervisory position.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Demonstrated commitment to providing outstanding customer service.
Proficiency in using CRM software and other customer service tools.
Ability to work effectively in a team environment and collaborate with colleagues.
Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

Quick apply

Refine Your Search

senior mentor jobs in fishponds, bst

CSR - Senior

Senior Talent Solutions Manager

Head of Global Sales

Regional Coach - South

Recruitment Consultant

Night Supervisor

Senior - Principal Consultant: Project Delivery Management

Senior Account Manager

Senior Service Desk Analyst (DV Security Clearance)

Senior Information Manager - South

Peer Mentor Co-ordinators Full Time - North

Charity Programme Manager

Contracts Manager

Senior Support Worker

Senior Talent Solutions Manager

Senior Case Advisor

Matron for Theatres

Senior - Principal Consultant: Project Delivery Management

Senior Lettings Consultant

Digital Transformation Consultants

I want to receive the latest job alerts for senior mentor in fishponds, bst

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