Client services occupations Work, Jobs in Fitzrovia, Gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
3d
Customer Service Representative
Premier Property Education —London
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
11d
Customer Service Advisor
SwiftSwitch —London
- Up to £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Gym membership
Quick apply
Client Delivery Associate
NewtonX —London
- £50,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Annual leave
13d
Client Services Administrator
Urbin Waste Ltd —London
- £26,500 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Client Services & Photography Studio Assistant
UniQ Studios —East London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Sales
Customer Care Administrator
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Success Manager
LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
- Work from home
- Referral programme
Quick apply
1d
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
4d
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
3d
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Client Service Representative
CSC (Corporation Service Company) —London
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
14d
Learner Engagement Co-ordinator
The Skills Centre —London
- From £33,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
9d
Client Services Representative- 6 months Fixed Term
Moneyfarm —London
- Temporary
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
21h
Customer Success Executive
Vuelio —London
- £32,000 - £35,000 a year
- Hybrid work
- AI
- Employee discount
1d
Customer Success Specialist
Lassie —London
- Hybrid work
- English
- Work from home
Quick apply
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
11d
Customer Success Consultant
Zoopla —London
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
Quick apply
2d

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client services occupations jobs near fitzrovia, gtl

Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

client services occupations jobs in fitzrovia, gtl

Client Engagement Manager

Customer Success Specialist - Part time

Customer Service Representative

Customer Service Advisor

Client Delivery Associate

Client Services Administrator

Client Services & Photography Studio Assistant

Customer Care Administrator

Customer Success Manager

Customer Relationship Manager

Customer Onboarding Specialist

Wholesale Customer Support Coordinator

Office Workflow Co-ordinator

Client Service Representative

Learner Engagement Co-ordinator

Client Services Representative- 6 months Fixed Term

Customer Success Executive

Customer Success Specialist

Customer Experience Manager

Customer Success Consultant

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