Helpdesk coordinator Work, Jobs in Fitzrovia, Gtl (with Salaries)

Helpdesk Coordinator VA2756
Anabas —London
- £29,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
1d
Workplace Coordinator
Sodexo —London
- £15.53 an hour
- Full-time
- Microsoft Office
- Communication skills
Quick apply
5d
Admin Coordinator
Reliance Facilities Management —London
- £25,000 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Estates Helpdesk CAFM Coordinator
SOAS University of London —London
- £31,543.19 - £35,214.19 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
13d
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
FM Admin Coordinator
Reliance Facilities Management —London
- £25,000 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
8d
Helpdesk Coordinator
CBRE —London
- Full-time
- Hospitality
- English
- Administrative experience
Front of House Coordinator
Rapport —London
- £33,700 a year
- Full-time
- Customer service
- English
- Front desk
- Employee assistance programme
9d
Helpdesk Administrator
CBRE Local UK —London
14d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
14d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
Quick apply
8d
Helpdesk Coordinator
Beauchamp and Bird Ltd —East Tilbury
- Full-time
- Data entry
- Organisational skills
- Typing
- Free parking
Quick apply
1d
Facilities Management Coordinator
Cushman & Wakefield —London
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Workplace Coordinator
Hearst Networks EMEA —London
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
Sustainability Coordinator
Sedex —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Workplace Coordinator
Hearst Networks —London
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
12d
Service Desk Administrator
Advantos Services —Crayford
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Grounds Helpdesk Coordinator
Smarter Services Ltd —Sunbury
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Contracts
Quick apply
21h
Facilities Assistant - Apprentice
Goodwin Procter LLP —London
- Full-time
- English
- Organisational skills
- Communication skills
21h

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helpdesk coordinator jobs near fitzrovia, gtl

Helpdesk Coordinator VA2756

Anabas -
London

Apply Now

Job details

Full-time
£29,000 a year
1 day ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Company events
Employee assistance programme
Referral programme

Qualifications

Sage
Microsoft Office
Organisational skills
IT
Communication skills
Office experience

Full job description

Salary: £29,000
Hours: Permanent, Monday to Friday, 8:30am 5:30pm 40 Hrs

At Anabas, our vision is simple: to provide forward-thinking Facilities Management solutions with passion, delivering a world-class service tailored to the unique needs of our diverse client base.

We are seeking a full-time Helpdesk Coordinator to join our fast-paced team in White City London.

The Role

As a Helpdesk Coordinator, you will be the first point of contact for incoming requests via email and phone, ensuring a professional and timely response. Youll manage the scheduling of engineers and sub-contractors, maintain accurate records on our CAFM system (QFM), and provide essential administrative support to keep operations running smoothly.

Key Responsibilities:

Helpdesk call and mail box management- Answering callers and email requests or enquiries accordingly and in line with contractual arrangements.
Logging client requests on QFM, ensuring they are accurately logged and assigned to the correct SLA, delivery team or contractor.
Liaise with engineers, soft service teams and contractors to schedule work, chase updates, work records and reports to update QFM records accordingly.
Ordering of materials and equipment as required.
Manage, prepare and submit quotations within required SLA on behalf of the FM team.
Responsible for completing client and internal reports from QFM
Management of purchase ordering on SAGE. Raising Purchase order & completing accurate goods receipting of invoices as required.
Monthly reporting on statutory and mandatory compliance of PPMs
Assist the technical team & FMs with reviewing contractor management Obtaining and reviewing insurance documents, training certs, risk assessments and booking in attendances at site with site leads
Complete any other helpdesk related tasks to support our client and wider FM team, as required.
Liaise with the central helpdesk team based in Darlington on a regular basis
Be prepared to participate in an on call rota in conjunction with the central helpdesk.

About You

Were looking for someone who is proactive, professional, and highly organised. Youll thrive in a busy environment, balancing priorities while keeping customer service at the heart of everything you do.

Essential Skills & Qualities:

Previous office experience in a similar role
Strong communication skills, able to manage customer expectations
Excellent organisational skills with the ability to prioritise effectively
Confident IT user (Microsoft Office, email, CAFM systems, or similar)
A positive team player with a flexible, can-do approach
Reliable, self-motivated, and committed to delivering work to a high standard

What We Offer

33 days annual leave (including Bank Holidays)
Employee Assistance Programme
Recognition and Reward scheme
Cycle to Work scheme
Recommend a Friend scheme
Company events
Aviva Digital GP service
Training and development opportunities
Subsidised gym membership
Access to healthy snacks and drinks

Ready to join us?
If youre passionate about supporting people, solving problems, and working as part of a collaborative team, wed love to hear from you.

Apply Now

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