Venue manager Work, Jobs in Flixton, Gtm (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
5d
Guest Experience Manager
Holiday lets —Prestwich
- £35,000 a year
- Part-time
- Hospitality
- Sales
- In-person
- Flexible schedule
Quick apply
4d
Events and Venue Sales Manager
The Flowhesion Foundation —Bolton
- £35,000 a year
- Full-time
- Management
- Sales
- Microsoft Office
Quick apply
Premium F&B Manager
Eastlands Venue Services Limited —Manchester
- Hospitality
- Microsoft Office
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Events Team Member
Legends Global (Europe) —Manchester
- Weekend availability
- First Aid Certification
- IT
Quick apply
6d
Duty Operations Manager
Edu-Lettings UK Ltd —Wigan
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Public Health Officer (Age Well and Wider Determinants)
Trafford Council —Trafford
- £40,777 - £42,839 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
9d
Operations Manager
Tangerine —Manchester
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- In-person
Quick apply
Group Operations Manager
Out Lane Social —Leyland
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Travel
- Free parking
- Store discount
Quick apply
2d
Nightclub/Venue Manager
Fastmove Lettings LTD —Warrington
- From £17 an hour
- Part-time
- Hospitality
- Bar
- Management
- Free parking
Quick apply
9d
Venue and Event Manager
Civic Recruitment Limited —Liverpool
- Weekend availability
- Hospitality
- First Aid Certification
Quick apply
8d
Learning & Development Manager
Permanently Unique Group —Salford
- £55,000 - £60,000 a year
- Full-time
- Sales
- Project management
- Travel
Quick apply
3d
Venue Manager
140 Deansgate —Manchester
- £34,000 - £40,000 a year
- Full-time
- Bar
- Management
- Supervising experience
Quick apply
3d
Coordinator - Adult Health & Fitness Courses
Competence Development Ltd/ Wigan Warriors College —Wigan
- £30,000 - £40,000 a year
- Part-time
- Education
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Project Manager
Inizio Medical —Manchester
- Remote
- Communication skills
13d
Office Manager
Strativ Group —Manchester
- Microsoft Office
- Travel
- Communication skills
- Annual leave
9d
Front of House Staff
Brewski Liverpool —Manchester
- £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Store discount
- Health & wellbeing programme
Quick apply
4h
General Manager
Evelyn's —Manchester
- £50,000 - £60,000 a year
- Full-time
- IT
- In-person
- Employee assistance programme
- Referral programme
Quick apply
23h
Wine Business Development Partner
Maison V&B —Manchester
- £80 - £150 a day
- Hospitality
- Sales
- Hotel
- Flexible schedule
Quick apply
6d
Head of Production
Buxton Opera House —Buxton
- From £46,000 a year
- Weekend availability
- Management
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
5 days ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

venue manager jobs in flixton, gtm

Head of Customer Experience

Guest Experience Manager

Events and Venue Sales Manager

Premium F&B Manager

Events Team Member

Duty Operations Manager

Public Health Officer (Age Well and Wider Determinants)

Operations Manager

Group Operations Manager

Nightclub/Venue Manager

Venue and Event Manager

Learning & Development Manager

Venue Manager

Coordinator - Adult Health & Fitness Courses

Project Manager

Office Manager

Front of House Staff

General Manager

Wine Business Development Partner

Head of Production

I want to receive the latest job alerts for venue manager in flixton, gtm

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