Client services occupations Work, Jobs in Fordham, Cam (with Salaries)

Customer Success Manager
Cambridge Intelligence —Cambridge
- Hybrid work
- Negotiation
- Annual leave
Account Coordinator - Bury St Edmunds
HSL Compliance Limited —Bury St. Edmunds
- £25,398.80 - £29,000.00 a year
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Customer Account Administrator
Prolog Fulfilment —Sudbury
- £12.71 an hour
- Full-time
- English
- IT
- In-person
Quick apply
11d
Customer Success Manager - UK
ADVANCE®AI —Saint Neots
- Travel
Quick apply
10d
Broker Support Specialist
Vindis Group —Huntingdon
- £28,500 a year
- Customer service
- Employee assistance programme
Complaints Handler
AXA —Haverhill
- Up to £26,299 a year
- Monday to Friday
- Analysis skills
- Financial services
- Communication skills
5d
Client Account/Relationship Manager
S2 Partnership —Elsworth
- Full-time
- Microsoft Office
- Business development
- Communication skills
- Annual leave
- Life insurance
Quick apply
3d
Client Support Administrator
S2 Partnership —Elsworth
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Quick apply
Resident Liaison Officer
Mears Group —Cottenham
- Up to £28,917 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee discount
Client Service Advisor
ALS —Chatteris
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Partner Enablement Manager (Digital FI)
Worldpay (UK) Limited —Cambridge
- Sales
- Analysis skills
- Bachelor's degree
Quick apply
Customer Support Associate
STEMCELL Technologies Inc —Cambridge
- £24,700 - £37,100 a year
- Spanish
- Google Suite
- Customer service
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
Customer Account Manager - Huntingdon
Construo —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Complaints Handler
AXA UK —Haverhill
- Up to £26,299 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
- Annual leave
6d

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Account Coordinator - Bury St Edmunds
HSL Compliance Limited —Bury St. Edmunds
In this role, you’ll collaborate with both colleagues and customers to ensure processes align with their needs. Free eye test every 2 years.
£25,398.80 - £29,000.00 a year
Quick apply
Commercial Business Development Coordinator
WS Training LTD —Bury St. Edmunds
Handle and process client/trainer queries, as appropriate. Generate business with current clients/new clients, meeting set sale targets.
£28,411.50 a year
Quick apply

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client services occupations jobs near fordham, cam

Customer Success Manager

Cambridge Intelligence
Cambridge

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Data visualisation
Account management
Negotiation

Full job description

As a Customer Success Manager at Cambridge Intelligence, you’ll join our Customer Success team to build and maintain strong relationships with our customers and help them identify and resolve any issues.

What’s involved?

You’ll be the first point of contact when a customer signs up for one of our products, and this is where you’ll get to finely tune your excellent customer relationship building skills.

You'll onboard new customers, be responsible for key account management, including renewals, account development but also host product update/roadmap sessions. You’ll also follow up with customers on ad hoc support incidents, and collaborate with the team and our Head of Customer Success regarding any issues to ensure the highest levels of customer care.

Who’s the ideal candidate?

Our products are market-leading developer toolkits for data visualization. It’ll be your job to ensure our customers get the most out of them.

To thrive in this role, you should relish working with cutting edge technology and enjoy liaising with product teams within our customers’ organisations. You’ll enjoy the culture of working in an SME and seeing your contribution make a huge difference to the overall success of our growing business.

With account management experience you’ll have a technical appreciation for software and web technologies, and have some experience working in a customer success or renewals role. You’ll be a people-person and enjoy establishing an ongoing rapport with the customer’s team, specifically developers, product managers and business executives. You’ll be able to communicate easily at all levels and enjoy nurturing those relationships and seeing them grow.

You might also have experience of:

Negotiating and managing commercial agreements
Working with data visualization products or web related technologies

Who you'll work with

You’ll work alongside two Customer Success Managers and report into the Customer Success Operations Manager as part of the wider Commercial team, collaborating cross-functionally with colleagues across the business to help customers achieve their goals.

Be yourself

We want to build a fair, respectful and welcoming company, where everyone feels at home. That means taking a long-term approach to equality, diversity and inclusion – not treating it as a tickbox exercise. With the help of our EDI group, we’re working to make every aspect of the business – including recruitment – fair, respectful and inclusive.

Benefits

Pension – up to 6% employer contribution
Medical and dental insurance (BUPA)
Hybrid working – typically 3 days in the office during onboarding, then 1–2 days per week
Up to 12% discretionary bonus
25 days annual leave
5 days of professional development paid for by the company
Death in service benefit
Flexible holiday benefits
Cycle scheme (fully funded by the company)
EV scheme (conditions apply)

You need to have the right to work in the UK. Unfortunately, we can't offer sponsorship either now or in the future.
Please, no agency approaches.

Apply Now

Refine Your Search

client services occupations jobs in fordham, cam

Customer Success Manager

Account Coordinator - Bury St Edmunds

Customer Account Administrator

Customer Success Manager - UK

Broker Support Specialist

Complaints Handler

Client Account/Relationship Manager

Client Support Administrator

Resident Liaison Officer

Client Service Advisor

Partner Enablement Manager (Digital FI)

Customer Support Associate

Customer Success Manager

Customer Account Manager - Huntingdon

Complaints Handler

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