We are pleased to be able to offer the opportunity for an enthusiastic and dedicated Medical Secretary to join our friendly and supportive Clinical Administration Secretarial Team within the Respiratory and Sleep Centre secretarial team.
Medical Secretaries play a vital role in supporting our Clinicians in the delivery of excellence. Having excellent keyboard skills and attention to detail, you will transcribe clinical correspondence, adding patients to the waiting list, input data, amongst other essential tasks. Being a good communicator, you will be able to convey clear information to both internal and external stakeholders, whilst maintaining confidentiality.
The team supports the Trust from two locations: Royal Papworth Hospital (Biomedical Campus, Cambridge) and Kingfisher House (Huntingdon). This post will be based at Kingfisher House but will be required to attend Royal Papworth Hospital. Once trained there will be an opportunity to work remotely for part of the week.
If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference to our patients' journey. This post is fundamental in ensuring that the patients' experience is always a positive one.
If this sounds like the job for you and you are able to uphold our values, please include in your supporting information how you meet the trust values:
Compassion Excellence Collaboration, we would love to hear from you.
Main Duties include:
- Audio typing
- Tracking patients through the pathway - Meeting Oncology waiting times
- Adding patients to the waiting list
- Communication with patients, relatives, and multidisciplinary teams
- Diary management
- Referral to Treatment (RTT)
Following training you will have:
- Knowledge of administrative systems
- Good understanding of the relevant patient information systems in order to carry out the role
- Good understanding of Referral to Treatment (RTT)
- Be able to input data carefully into the relevant patient systems
- Minute taking training
Abilities should include:
- Excellent communication skills, verbal and written
- Excellent computer skills, with the ability to operate a specialist data base (following training).
- The initiative to manage and prioritise your duties
- The ability to work alone or as part of a team
- The ability to pay close attention to detail in written and electronic communication and information storage
- The ability to work as part of a multi-disciplinary team to ensure high quality secretarial and administrative support
- Able to organise, prioritise and adjust own workload in relation to the priorities of the department
- Demonstrates personal duty of care in relation to the safe use of equipment and other resources
- Maintains the quality in own work and encourages others to do so
Development opportunities are available to support progression
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Keyboard skills to RSA Level 2/3 or equivalent
English & Maths (grade 4-9)
European Computer Driving License (ECDL) or equivalent qualification or experience
Level 3 or equivalent qualification or experience in Administration or Customer Service
Previous experience of using Microsoft Office Applications
Knowledge or secretarial or administrative procedures and systems
Previous experience of working in an office environment
Previous experience of audio-typing
The ability to communicate sensitive information to colleagues, patients and relatives
The ability to pay close attention to detail in written and electronic communication and information storage
The ability to work as part of a multi-disciplinary team to ensure high quality secretarial and administrative support
Utilise personal problem solving skills to assist patients, carers and staff
Able to organise, prioritise and adjust own workload in relation to the priorities of the department
Demonstrates personal duty of care in relation to the safe use of equipment and other resources
Maintains the quality in own work and encourages others to do so
Ability to share knowledge and skills with other team members
Previous experience of working in the NHS
Previous experience of using medical terminology
Previous experience of minute taking
Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
Ability to treat all employees and other hospital information confidentially
Recognition of factors in maintaining own and others health, safety and security
Supportive of equality and values diversity
