Job Description:
Forfar Golf Club is one of Scotland's most respected inland golf clubs, renowned for its welcoming atmosphere, outstanding course, and commitment to providing an exceptional experience for members and visitors alike.
We are looking for an experienced Golf Operations Assistant to join our team. This is a varied, customer-facing role, working across golf operations, the Professional Shop and member services to help ensure every member and visitor enjoys an outstanding experience from arrival through to the end of their round.
Working at the heart of the club's daily operations, you will welcome members and guests, support the smooth running of golf operations, assist with retail activities, and provide administrative support where required.
Key responsibilities include:
Golf Operations & Course Support
- Greet and assist members and visitors, providing course information and daily updates
- Manage tee times, scorecards, and daily play flow
- Carry out starter and ranger duties
- Prepare and maintain rental equipment (clubs, buggies, trolleys)
- Support general housekeeping and opening/closing procedures
Professional Shop & Retail Support
- Operate the Pro Shop, processing sales, green fees, and rentals
- Maintain stock, visual merchandising, and shop organisation
- Assist the Head of Golf Operations with administrative tasks as required
Member & Guest Services
- Manage tee times, guest play, and reservations
- Support membership enquiries, renewals, and competitions
- Provide guidance on golf rules, handicaps, and course etiquette
- Offer information about local travel and tourism
Customer Experience & Teamwork
- Deliver high-quality service to all members and visitors
- Collaborate with colleagues to support events and promotions
- Respond professionally to feedback and ensure smooth operations
What We’re Looking For:
- Confident, reliable, and people-focused
- Strong interpersonal and communication skills
- Ability to follow procedures and work as part of a team
- Competent with Microsoft Office and EPOS systems
- Physically able to work outdoors, lift up to 50lbs, and stand for extended periods
- A good working knowledge of golf
Hours:
What We Offer
- A welcoming and supportive team environment
- Fair and competitive pay and benefits
- Role relevant training provided
- Opportunity to work at a well-established and respected golf club
Our Culture
At The Ancient Links (Forfar) Limited, you will:
- Put customers at the heart of everything you do.
- Be part of a team that is passionate about community benefit and heritage.
- Collaborate and innovate to deliver a world-leading golf experience.
- Commit to continuous personal and professional development.
The Ancient Links Golf Company are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex, religious belief, political opinion, race, age, sexual orientation; or, whether they are married or in a civil partnership; or whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
