Department head Work, Jobs in Formby, Msy (with Salaries)

Operations and Training Manager
Haute Dolci —Preston
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Up to 50% travel
- Project management
- Free parking
- Store discount
Quick apply
9d
Head of Block
Legacie Management & Lettings —Liverpool
- £75,000 - £85,000 a year
- Driving
- In-person
- Phone etiquette
Quick apply
4d
General Manager
MLA Ltd —Liverpool
- Full-time
- IT
- In-person
- Leadership
- Annual leave
Quick apply
12d
Customer Care & Office Coordinator
Westlab Ltd —Knowsley
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
5d
Head of HR
Chapelhouse Motor Co Ltd —Southport
- £50,000 - £60,000 a year
- Full-time
- Management
- Customer service
- Human resources
- Annual leave
- Employee discount
Quick apply
2d
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Sociotherapist
Mersey Care NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
- IT
Paralegal
CEL Solicitors —Liverpool
- £24,500 - £26,500 a year
- Bar
- Communication skills
- Annual leave
- Work from home
Quick apply
Kitchen Assistant
Tanglewood Care Services —Ormskirk
- £12.71 an hour
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
10d
Tenancy Management Officer
Your Housing Group —Liverpool
- £30,000 a year
- Full-time
- School
- Annual leave
- Employee discount
Quick apply
4d
Supply Chain and Operations Manager
Nutravet (UK) Ltd —Blackpool
- £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
Quick apply
QA LEAD
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- AI
- Employee assistance programme
Quick apply
Streetworks Trainer and Assessor
ABS Commercial Solutions —Buckshaw Village
- £32,000 - £43,000 a year
- Full-time
- Travel
- Human resources
- Communication skills
- Free parking
- Referral programme
Quick apply
Commissioning Officer
St Helens Borough Council —St Helens
- £44,075 - £46,142 a year
- Analysis skills
- Negotiation
3d
Head of Operational Delivery
Pennington Choices Ltd —Warrington
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Annual leave
4d
Commissioning Officer
St. Helens Council —St Helens
- £44,075 - £46,142 a year
3d
Solicitor (Part Time)
Merseyside Fire and Rescue service —Bootle
- £46,142 - £49,282 a year
Head of Kit Operations
Liverpool Football Club —Liverpool
- Analysis skills
- Supervising experience
- Travel
- Employee assistance programme
- Employee discount
12d
Head of Department
The Birtenshaw Group —Liverpool
- £51,773 - £55,747 a year
- Full-time
- School
- Teaching
- Free parking
- Employee assistance programme
1d
Project Manager (Projects & Programme Delivery)
Edge Hill University —Ormskirk
- £46,049 - £51,753 a year
- Full-time
- University
- Construction
- Communication skills

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Operations and Training Manager

Haute Dolci -
Preston

Quick apply

Job details

Full-time
£35,000 - £45,000 a year
9 days ago

Benefits

Free parking
Store discount
Company car
Company pension
Free or subsidised travel
Employee discount
On-site parking

Qualifications

Hospitality
Driving Licence
Project management
Driving
Human resources
Communication skills

Full job description

We are looking for a driven and experienced Operations & Training Manager to join our central team. This is a hands-on, company-wide role spanning all Haute Dolci locations — both company-owned and franchised — and is critical to driving operational consistency and service excellence across our entire estate.

You will be the custodian of our brand standards, responsible for developing and delivering training programmes, embedding operational procedures, and ensuring every team member — from front of house to kitchen — understands and upholds the Haute Dolci standard.

Key Responsibilities

Design, develop, and maintain comprehensive training materials, manuals, and presentations covering all operational areas including service standards, food and beverage knowledge, brand identity, and compliance.
Deliver on-site and remote training to new and existing team members across company-owned and franchise locations.
Conduct regular operational audits and site visits to assess adherence to brand standards, identifying gaps and implementing corrective action plans.
Work collaboratively with franchisees to support onboarding, brand compliance, and the consistent delivery of the Haute Dolci guest experience.
Develop and maintain Standard Operating Procedures (SOPs) for all front-of-house, back-of-house, and management functions.
Support the opening of new locations domestically and internationally, including pre-opening training and operational setup.
Monitor and report on operational performance across the estate, presenting findings and recommendations to senior leadership.
Champion a culture of continuous improvement, accountability, and excellence across all locations.
Liaise with department heads and senior management to align training content with business objectives, menu changes, and brand developments.
Ensure all training content meets relevant health and safety, food hygiene, and legislative requirements across all territories of operation.

About You

Essential:

Proven experience in an operations, training, or multi-site management role within hospitality.
Strong working knowledge of hospitality service standards, kitchen procedures, and guest experience delivery.
Demonstrable ability to produce high-quality training documentation, SOPs, and presentations.
Excellent communication and facilitation skills — able to train and influence at all levels, from floor staff to franchise operators.
Highly organised with strong project management skills and the ability to manage multiple priorities simultaneously.
Comfortable with extensive UK travel and international travel as required.
Full UK driving licence.

Desirable:

Experience working within a franchise model.
Exposure to international markets, particularly the Middle East or North America.
Familiarity with hospitality management and scheduling platforms (e.g. Fourth Hospitality).
Food Safety Level 3 (or equivalent) qualification.
Second language is advantageous but not required.

Travel Requirements

This role requires regular travel across our UK estate and periodic international travel to our locations in Kuwait and Pakistan. With our upcoming US expansion, international travel will increase accordingly. Candidates must be comfortable with a travel-heavy schedule and hold a valid passport.

What We Offer

A pivotal, company-wide role with genuine influence over how Haute Dolci operates and grows.
Competitive salary, commensurate with experience.
Travel and expenses covered in full.
The opportunity to be part of an ambitious, fast-growing premium hospitality brand.
A collaborative, entrepreneurial working culture.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company car
Company pension
Free or subsidised travel
Free parking
On-site parking
Store discount

Licence/Certification:

Driving Licence (preferred)

Willingness to travel:

50% (required)

Work Location: In person

Quick apply

Refine Your Search

department head jobs in formby, msy

Operations and Training Manager

Head of Block

General Manager

Customer Care & Office Coordinator

Head of HR

Customer Support & IT Advisor

Sociotherapist

Paralegal

Kitchen Assistant

Tenancy Management Officer

Supply Chain and Operations Manager

QA LEAD

Streetworks Trainer and Assessor

Commissioning Officer

Head of Operational Delivery

Commissioning Officer

Solicitor (Part Time)

Head of Kit Operations

Head of Department

Project Manager (Projects & Programme Delivery)

I want to receive the latest job alerts for department head in formby, msy

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