Company Overview
Hill Brow Partnership is the largest practice in. We are dedicated to providing patient-centered services, delivering exceptional customer care, and pioneering innovative approaches to meet the evolving needs of our patients.
Job Summary
We are seeking a dynamic and detail-oriented Clinical Informatics Analyst to join our team. In this role, you will bridge the gap between clinical staff and information technology, ensuring that healthcare data systems operate efficiently and effectively. Your expertise will support the optimization of clinical workflows, enhance data accuracy, and improve patient outcomes through innovative informatics solutions.
1. Job summary
The Clinical Informatics Analyst supports Hill Brow Partnership to deliver high-quality, data-driven primary care. The post holder designs, runs and interprets clinical reports and audits – principally through the practice’s Welby reporting software and SystmOne clinical system – and turns clinical and operational data into accurate, actionable intelligence.
The role has three connected strands – clinical audit, quality improvement (QI) and research – underpinned by strong data quality and information governance. The post holder helps the practice improve patient safety and clinical outcomes, evidence CQC compliance, and meet QOF, IIF, MOS and enhanced-service requirements.
2. Key responsibilities
2.1 Clinical reporting and data analysis
– Validate, run and maintain clinical searches, reports and dashboards using Welby reporting software and the SystmOne clinical system.
– Extract, cleanse, link and analyse data from SystmOne, Welby, ICE pathology and other sources to support population health management, case-finding and proactive care.
– Maintain the practice’s library of live reports – documenting report logic, coding definitions, data sources and version control, and reviewing reports regularly for continued accuracy and clinical relevance.
– Develop clear data visualisations that make complex information accessible to clinical and non-clinical audiences.
– Support QOF, IIF and enhanced-service reporting, performance monitoring and recall, identifying gaps and prompting timely clinical action.
– Provide accurate ad-hoc data extraction and analysis in response to clinical, operational, PCN and commissioning requests.
2.2 Clinical audit
– Plan, design and deliver clinical audits using recognised methodology and the full audit cycle (standard-setting, data collection, analysis, change, and re-audit).
– Support GPs, trainees (including ST3 registrars) and wider staff to scope, run, analyse and write up audits.
– Maintain a practice audit programme and register, tracking completion, actions and re-audit.
– Ensure audits are methodologically sound, appropriately sampled, and reported with clear, actionable recommendations.
2.3 Quality improvement
– Facilitate and support QI projects using recognised methodology
– Provide measurement for improvement, building run charts and statistical process control (SPC) charts to distinguish real change from natural variation.
– Work with clinical teams to identify improvement priorities from data and to test and embed change.
– Contribute data and evidence to practice governance and CQC assurance across the five key domains (Safe, Effective, Caring, Responsive, Well-led).
2.4 Research
– Support the practice’s participation in ethically approved primary care research, including identifying eligible cohorts and supporting recruitment through searches.
– Ensure all research activity complies with relevant governance – HRA/REC approvals, Good Clinical Practice (GCP), data-sharing agreements, and the National Data Opt-Out.
– Maintain robust information-governance safeguards for all research data, applying pseudonymisation and minimum-necessary principles.
2.5 Data quality and information governance
– Champion data quality – coding accuracy (SNOMED CT), completeness and consistency – and run data-quality and correction exercises.
– Work within data-protection law and guidance: UK GDPR, the Data Protection Act 2018, the Common Law Duty of Confidentiality and the Caldicott Principles.
– Support the practice’s compliance with the Data Security and Protection Toolkit (DSPT).
– Apply clinical-safety standards (DCB0129 and DCB0160) when developing or changing reports, searches or automations that could affect patient care.
2.6 Communication and working relationships
– Present data, findings and recommendations clearly to clinical, management and multidisciplinary audiences, both verbally and in writing.
– Translate complex analytical and technical concepts for non-technical colleagues.
– Build effective working relationships across the practice, PCN, ICB and external partners.
2.7 Professional standards and development
– Keep up to date with developments in SystmOne, Welby, clinical coding and NHS data standards.
3. General responsibilities
The following standard duties apply to all Hill Brow Partnership staff.
Confidentiality & information governance
– Maintain strict confidentiality of all patient, staff and practice information at all times, in line with data-protection law, the Caldicott Principles and practice policy.
Safeguarding
– Recognise and act on safeguarding concerns for children and adults at risk, in line with practice and local policy, and complete safeguarding training to the required level.
Health & safety, and infection prevention
– Comply with practice health & safety and infection prevention and control policies, and take reasonable care of own and others’ safety.
Equality, diversity & inclusion
– Act at all times in accordance with the practice’s equality and diversity policy and the Equality Act 2010, treating patients and colleagues with dignity and respect.
Values
– Demonstrate and uphold the practice’s values of Compassion, Care and Kindness in all aspects of the role.
4. Person specification
Assessment key: A = Application · I = Interview · C = Certificates / documentary evidence
Criteria
Essential
Desirable
Assessed by
Qualifications
– SystmOne and/or Welby training
– FEDIP registration (Associate or Practitioner)
– Recognised training in clinical audit and/or quality improvement
– SystmOne and/or Welby training
Experience
– Data analysis and reporting in a healthcare or comparable data-rich environment
– Designing and running searches / reports and interpreting results
– Involvement in clinical audit and/or quality improvement
– NHS primary care / general practice
– Working with SystmOne and Welby reporting software
– Supporting research or study delivery
– Presenting analytical findings to clinical audiences
Knowledge & skills
– Strong analytical and numerical skills with high accuracy and attention to detail
– Building, validating and documenting reports and searches
– Clinical coding awareness (SNOMED CT)
– Data visualisation and spreadsheet (Excel) skills
– Understanding of information governance, data protection and the Caldicott Principles
– Understanding of audit and QI methodology
– Clear written and verbal communication
– Knowledge of QOF / IIF and enhanced services
– Population health management
– Statistical methods and SPC
Personal attributes
– Meticulous, self-motivated and well-organised
– Able to prioritise and meet deadlines
– Discreet and trustworthy with confidential data
– Collaborative team player
– Committed to the practice’s values of Compassion, Care and Kindness
– Curiosity and drive to improve care through data
– Uses initiative to identify opportunities
Benefits:
- Free parking
- On-site parking
Work Location: In person
