Technical lead Work, Jobs in Fraddon, Con (with Salaries)

Residential Liaison Officer
Correct Contract Services Ltd —St. Columb
- £27,000 - £30,000 a year
- Travel
- Annual leave
- Employee assistance programme
Quick apply
HSEQ Manager - South West
GRS Group —Newquay
- Full-time
- Hybrid work
- Microsoft Office
- Mentoring
- Communication skills
- Employee assistance programme
Quick apply
12d
Head of Customer Insight & Analytics (Part-time / Fractional)
Refined Brands Ltd. —St. Columb
- Full-time
- SQL
- In-person
- Marketing
- Annual leave
- Employee discount
Quick apply
1d
Retrofit Assessor
Correct Contract Services Ltd —St. Columb
- £30,000 - £40,000 a year
- Customer service
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
Customer Recovery Project Manager. Fire and Flood Company. Redruth, Cornwall
Richfords Fire & Flood —Redruth
- £30,000 - £35,000 a year
- Full-time
- Customer service
- English
- Project management
- Health & wellbeing programme
Quick apply
14d
Head of Engineering
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Engineering
- English
- Master's degree
- Sick pay
Aftermarket Delivery Service Manager
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Sick pay
Snr Manager, Manufacturing Engineering
Cytiva —Newquay
- Full-time
- Engineering
- Assembly
- Bachelor's degree
Carland Cross - Wind Turbine Technician
Renewable Energy Systems Limited —Newquay
- Full-time
- Heavy lifting
- Maintenance
- Microsoft Office
14d
Financial Controller
The NICI Newquay —Newquay
- Full-time
- Hospitality
- Hotel
- Accounting
Quick apply
5d
Area Manager, CNC Machining
West Pharmaceutical Services —Cornwall
- Team management
- Travel
- Leadership
- Employee discount
- Sick pay
Head of Customer Data & Analytics
Refined Brands Ltd. —St. Columb
- Full-time
- Hybrid work
- Azure
- SQL
- In-person
- Annual leave
- Employee discount
Quick apply
1d
Filtration Technologist
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Analysis skills
- Travel
- Sick pay
Head of Technology
Finisterre —Saint Agnes
- Full-time
- ERP systems
- Employee assistance programme
- Employee discount
Quick apply
Final Mile Territory Manager
Evri —Bodmin
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Organisational skills
- IT
4d
Day Captain
Imerys —St. Austell
- From £43,960.20 a year
- Full-time
- Supervising experience
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Production Finance Lead - Interim
Danish Crown —Bugle
- Full-time
- Microsoft Excel
- ERP systems
- Business development
7d
Chief Technical Officer
Inyanga Maritime Ltd —Penryn
- £90,000 - £95,000 a year
- Full-time
- Management
- Engineering
- In-person
- Employee stock ownership plan
Quick apply
1d
SACM Process Analyst
King's Service Centre —Newquay
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
14d
Performance Analyst
Ocean Housing —St. Austell
- £42,242 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Sick pay
14d

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Residential Liaison Officer

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£27,000 - £30,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Full job description

About The Role

Join CCS & Help Shape the Future of Renewable Energy!

Job Purpose

We are looking for a Resident Liaison Officer Retrofit to provide support and guidance to all customers/residents involved in our whole house retrofit programmes. This role focuses on resident and user training, conducting 360 reviews, and educating site and contact centre staff on enhanced profiling and customer engagement. You will be responsible for pre-work meetings, mid-work reviews, and post-work auditing, ensuring effective communication and customer satisfaction throughout the process.

Key Responsibilities

Maintain positive customer engagement by assessing, improving, and implementing contact protocols and profiling processes.
Deliver a high-quality service to both the client and customers, ensuring respect for all individuals and meeting challenges.
Revise and implement systems and procedures to enhance engagement and customer experience in collaboration with management teams
Provide educational opportunities and experiential growth for administrative and trade staff, focusing on a customer-centric approach. Resolve customer objections, complaints, and site-based queries, managing resident perceptions and encouraging buy-in.
Visit customers in their homes to reassure and provide ongoing support.
Lead on CSR activities and social value programmes.
Collaborate with client RLOs and housing teams to manage safeguarding, tailored interventions, and non-access issues
Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Skills/Qualifications

Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Experience Required

Experience in a social housing environment, managing vulnerable customers and working on social housing planned/capital investment programmes.

Personal Attributes

You value honesty and share knowledge for the greater good.
You are committed to continuous improvement and teamwork.
You take responsibility for your work and encourage ownership in others.
You are goal-oriented, striving for both small and large successes.
You are flexible and eager to develop your skills.

About Us

What We Offer

Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
Professional Development: Access to in-house and external training.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.
Parking: Available at office locations.

Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Quick apply

Refine Your Search

technical lead jobs in fraddon, con

Residential Liaison Officer

HSEQ Manager - South West

Head of Customer Insight & Analytics (Part-time / Fractional)

Retrofit Assessor

Customer Recovery Project Manager. Fire and Flood Company. Redruth, Cornwall

Head of Engineering

Aftermarket Delivery Service Manager

Snr Manager, Manufacturing Engineering

Carland Cross - Wind Turbine Technician

Financial Controller

Area Manager, CNC Machining

Head of Customer Data & Analytics

Filtration Technologist

Head of Technology

Final Mile Territory Manager

Day Captain

Production Finance Lead - Interim

Chief Technical Officer

SACM Process Analyst

Performance Analyst

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