Client services specialist Work, Jobs in Frating, Ess (with Salaries)

First Contact Navigator
CARA (Centre for Action on Rape and Abuse) —Colchester
- £24,496 - £26,845 a year
- Full-time
- Hybrid work
- English
- Data entry
- Phone etiquette
- Health & wellbeing programme
- Sick pay
Quick apply
Claims Handler
Brown & Brown Europe —Martlesham
- Full-time
- Organisational skills
- IT
Quick apply
Client Call Handler
Holmes and Hills LLP —Colchester
- Microsoft Office
- IT
- Employee assistance programme
- Life insurance
7d
Clinic Manager
VITAL Health —Colchester
- £30,000 - £33,000 a year
- Part-time
- Management
- Master's degree
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
2h
Investment Support Specialist
Amber River East Anglia —Colchester
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
Full Container & LCL Deliveries Coordinator
BUCKLE SHIPPING (IPSWICH) LTD —Felixstowe
- £28,000 - £31,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Service & Sales Specialist
Floral Image Ipswich and Norwich —Ipswich
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
6d
Multinational Case Handler
Intact Insurance UK Limited —Chelmsford
- Hybrid work
- Microsoft Excel
- Continuous improvement
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
10d
Security supervisor
MadiganGill Ltd —Colchester
- £35,000 - £40,000 a year
- 12 hour shift
- Management
- Hospital
- Customer service
7d
Project Admin
Balfour Beatty —Ipswich
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
7d
Commercial Account Executive
Jensten Group —Colchester
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
Business Support Specialist – Cargo & Specie
WTW —Ipswich
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
3d
Binding Authority Bordereaux Specialist
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
14d
Business Support Administrator
Holmes and Hills LLP —Braintree
- Full-time
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
12d
Project Manager
M Group —Ipswich
- Project management
- Annual leave
- Employee assistance programme
Customs Process Administrator
Customs Support Group —Langford
- Full-time
- Maths
- Communication skills
Head Chef - Stowmarket
14forty —Stowmarket
- £17.90 an hour
- Monday to Friday
- Mentoring
Lead Drone Surveyor
Survey Solutions —Ipswich
- Full-time
- Hybrid work
Quick apply
Buyer
Civil Works Alliance —Ipswich
- Management
- Project management
- Negotiation
- Annual leave
10d
Fiduciary Technician
Guy Carpenter —Witham
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
14d

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First Contact Navigator

CARA (Centre for Action on Rape and Abuse)
Colchester

Quick apply

Job details

Full-time
£24,496 - £26,845 a year

Benefits

Health & wellbeing programme
Sick pay

Qualifications

Multilingual
English
Data entry
Phone etiquette
Communication skills
Negotiation

Full job description

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

If you are interested in applying, please visit our website for more details and an application form; https://caraessex.org.uk/vacancies.php

First Contact Navigators

The First Contact Navigator play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Esse and the post liaises with clients, the CARA team and external agencies, providing advice, support and information.

The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support. You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.

The main responsibilities of the post are:

· To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.

· To complete first contact calls and assessments with clients over the telephone.

· To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.

· To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.

· To assess and engage service users not currently engaged in appropriate specialist sexual violence services.

· To seek and respond to referrals from a variety of internal and external sources.

· To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.

· To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.

· To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.

· To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.

· To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.

· To cover the enquiry line and the office phone and deal with enquiries as required.

· To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.

· To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.

· To attend regular team meetings and to work with colleagues to further the objectives of CARA.

· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

· To report to the Service Development Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.

· To be administratively self-servicing.

· To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.

· To take on new client, office and administration responsibilities as CARA develops.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Job Type: Full-time

Pay: £24,496.00-£26,845.00 per year

Benefits:

Health & wellbeing programme
Sick pay

Experience:

supporting vulnerable clients: 1 year (preferred)

Work Location: Hybrid remote in Colchester CO1

Quick apply

Refine Your Search

client services specialist jobs in frating, ess

First Contact Navigator

Claims Handler

Client Call Handler

Clinic Manager

Investment Support Specialist

Full Container & LCL Deliveries Coordinator

Customer Service & Sales Specialist

Multinational Case Handler

Security supervisor

Project Admin

Commercial Account Executive

Business Support Specialist – Cargo & Specie

Binding Authority Bordereaux Specialist

Business Support Administrator

Project Manager

Customs Process Administrator

Head Chef - Stowmarket

Lead Drone Surveyor

Buyer

Fiduciary Technician

I want to receive the latest job alerts for client services specialist in frating, ess

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