Customer success manager Work, Jobs in Frodsham, Chs (with Salaries)

Customer Success Manager
30Seconds Group Ltd —Manchester
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Work from home
Quick apply
23h
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Customer Success Manager (CSM)
Delta Capita —Wrexham
- Full-time
- Hybrid work
- Financial services
Quick apply
Customer Success Manager
Interact Software —Manchester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Human resources
- Annual leave
- Gym membership
Quick apply
Business Development Manager (BDM) - Ellesmere Port - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Ellesmere Port
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Success Manager
LIMA Networks LTD —Salford Quays
- £38,000 - £45,000 a year
- Full-time
Quick apply
Business Development Manager (BDM) - Northwich- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Northwich
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Client Success Manager
PHMG Careers —Manchester
- £36,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Metropolis —Stockport
- £35,000 - £40,000 a year
- Salesforce
- Data analysis skills
- No experience needed
- Life insurance
Quick apply
Partner Success Manager
Xero —Manchester
- Full-time
- Hybrid work
- Presentation skills
- Accounting
- Communication skills
ZARA CHESTER SECTION MANAGER
INDITEX —Chester
- Full-time
- Customer service
- Organisational skills
- Leadership
Quick apply
Service Engagement Manager
Newmedica —Ellesmere Port
- Up to £45,000 a year
- Sales
- Travel
- Organisational skills
- Annual leave
Quick apply
1d
Store Manager, HOKA - Cheshire Oaks
Deckers Brands —Cheshire Oaks
- Full-time
- Sales
- Customer service
- Organisational skills
Customer Service Manager
CHEP —Manchester
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
Assistant Manager
The Fragrance Shop —Chester
- £11.92 - £12.85 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
Sr Customer Sucess manager
Zenoti —Manchester
- Communication skills
Quick apply
2d
Group Business Development Manager (Vending Industry Experience Preferred)
Border Vending Group —Warrington
- £30,000 a year
- Full-time
- Up to 50% travel
- Sales
- Business development
Quick apply
2d
Business Development Manager
Perch Group —Manchester
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Project management
- Health & wellbeing programme
- Sick pay
Quick apply
8d
Business Development Manager (BDM) - Wrexham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Wrexham
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Store Manager
Aldi —Manchester
- £52,910 - £69,000 a year
- Annual leave

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customer success manager jobs near frodsham, chs

Customer Success Manager

30Seconds Group Ltd
Manchester

Quick apply

Job details

Full-time
£34,000 - £40,000 a year
23 hours ago

Benefits

Company pension
Work from home

Qualifications

B2B
Relationship management
HubSpot
SaaS
Account management
Communication skills
Time management

Full job description

Job Summary
30Seconds Group is transforming resident communication within apartment buildings by helping property managers, managing agents, and freeholders directly engage with residents through a modern hardware and software communication platform.

Traditionally, residential property communication has relied on post, paper notices, email, and resident portals - methods that often achieve limited engagement and leave significant communication gaps between property managers and residents. This challenge is amplified by the high proportion of sublet properties, where managing agents frequently only hold landlord contact details rather than direct resident information.

30Seconds Group solves this problem by providing an integrated hardware and SaaS platform that enables highly visible, real-time communication with residents directly within apartment buildings. The platform also plays an increasingly important role in supporting resident engagement obligations under the Building Safety Act, helping clients improve communication, operational efficiency, and resident safety.

Due to strong product market fit and exceptionally low customer churn, the Customer Success Manager role is focused on maximising customer value through successful onboarding, platform adoption, engagement, retention, and long-term account growth.

The Customer Success Manager will act as a trusted advisor to customers, helping managing agents and freeholders fully utilise the 30Seconds platform to improve resident communication and operational outcomes across their portfolios.

This role is responsible for driving customer success by:
- Supporting onboarding and implementation
- Driving platform usage and adoption
- Building strong customer relationships
- Identifying opportunities to increase engagement and value
- Supporting retention and long-term customer satisfaction
- Acting as the voice of the customer internally

The successful candidate will work cross-functionally with sales, operations, and leadership teams to ensure customers achieve measurable value from the platform while contributing to the continued growth and reputation of 30Seconds Group.

Responsibilities

Manage a portfolio of customer accounts and act as the primary post‑sales contact
Support onboarding and implementation of new customers
Ensure customers successfully adopt and use 30Seconds Group products
Build strong relationships with client stakeholders
Monitor customer health metrics and engagement levels
Proactively identify risks to retention and address issues early
Work closely with Sales, Product, and Support teams to resolve customer challenges
Identify opportunities for upsell, cross‑sell, and account expansion
Lead regular customer check‑ins and performance reviews
Internal project Ownership and departmental efficiencies

Requirements

2–5 years experience in Customer Success, Account Management, or client‑facing roles
Strong relationship management and communication skills
Ability to manage multiple accounts and priorities
Problem‑solving mindset and proactive approach to customer needs
Experience using CRM or customer success tools (e.g., HubSpot, Salesforce, Gainsight, Monday)

Preferred Experience

Experience working in SaaS, technology, or digital service environments
Experience in Property management would be an added benefit.
Experience managing B2B clients
Ability to interpret usage or engagement data to inform customer strategy

Key Competencies

Customer‑centric mindset
Strong organisational and time‑management skills
Analytical thinking
Collaboration across teams
Clear and confident communication

Pay: £34,000.00-£40,000.00 per year

Benefits:

Company pension
Work from home

Work Location: Hybrid remote in Manchester

Quick apply

Refine Your Search

customer success manager jobs in frodsham, chs

Customer Success Manager

Customer Success Manager

Customer Success Manager (CSM)

Customer Success Manager

Business Development Manager (BDM) - Ellesmere Port - Circa 41k Package - 53k OTE Uncapped

Customer Success Manager

Business Development Manager (BDM) - Northwich- Circa 41k Package- 53k OTE Uncapped

Client Success Manager

Customer Success Manager

Partner Success Manager

ZARA CHESTER SECTION MANAGER

Service Engagement Manager

Store Manager, HOKA - Cheshire Oaks

Customer Service Manager

Assistant Manager

Sr Customer Sucess manager

Group Business Development Manager (Vending Industry Experience Preferred)

Business Development Manager

Business Development Manager (BDM) - Wrexham - Circa 41k Package- 53k OTE Uncapped

Store Manager

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