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Administrator - National Referral Centre (NRC)

NHS Blood and Transplant -
Liverpool

Apply Now

Job details

Full-time | Fixed term contract
£28,392 - £31,157 a year
1 day ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Word processing
Microsoft Office
SharePoint
NVQ
CLAiT
Office experience

Full job description

Administrator National Referral Centre (NRC)

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.

Job Summary

You’ll play a vital role in keeping our services running smoothly by providing high-quality administrative and office management support to a team of nurses. Acting as a central point of contact, you’ll connect teams, departments and external partnersensuring information flows efficiently and priorities are clear.

From managing referrals, busy phone lines and coordinating communications and maintaining accurate records, your work will help colleagues focus on delivering services that save and improve lives.

This is a varied, fast-paced role where you’ll use your initiative, stay organised under pressure and contribute to a collaborative team environment. At NHS Blood and Transplant (NHSBT), every role matters and this is your chance to make a meaningful contribution behind the scenes.

Main duties of the job

As an Administrator for the National Referral Centre (NRC) your main responsibilities will include:

Upload and support management of referrals coming into the referral centre.
Act as a key communication link between managers, teams, and external organisations.
Build strong working relationships across departments and with external partners.
Handle sensitive and confidential information with professionalism and discretion.
Organise events, training sessions, conferences and travel arrangements.
Maintain efficient filing systems and accurate administrative records (electronic and paper).
Monitor office supplies, process invoices and support financial administration tasks.
Support team operations, including staff records, appraisals and absence tracking.
Work flexibly, using your initiative to prioritise tasks and support colleagues when needed.

About You

Experience and Knowledge

Experienced in running bring forward systems and chasing progress on actions.
Proficient in Microsoft Office including; Word, Excel, PowerPoint, Teams and Sharepoint.
Experience of working in a busy office environment, using office equipment, handling conflicting deadlines and priorities.
Experienced in undertaking research and preparing clear and concise reports, analysis and recommendations from the results.

Qualifications and Training

Experience in a business administration field equivalent to NVQ L4 OR NVQ L4 (or equivalent) qualification in Business Administration.
European Computer Driving Licence (ECDL) Part I & II / ITQ2 / CLAIT II or OCR (RSA) Level 3 in text/word processing OR demonstrable work experience.
Willingness and ability to undertake occasional travel to other NHSBT sites and external venues, staying overnight if necessary (with appropriate prior notice).

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary - donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

Flexible working options we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.

Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.

Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions

Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

Read about our application process

Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Next Steps

This is a fixed term position for 12 months, working full time (37.5 hours per week) over 7 days - covering from 8am to 8pm. Occasional weekend working will be required.

This vacancy will close at 23:59 on Thursday 11th June 2026. However, this vacancy may close sooner than the advertised deadline if we receive a high volume of applications.

The assessment process for this role will include: a single interview.

Interviews are anticipated to be held week commencing 22nd June 2026 subject to confirmation.

For informal enquiries please contact:

Name: Alice Andrews

Job Title: Office Manager

Contact Details: [email protected]

Apply Now

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