Housing support Work, Jobs in Fylde, Lan (with Salaries)

HOUSING SERVICES ADVISOR
Blackpool Coastal Housing —Blackpool
- £24,796 - £25,989 a year
- Full-time
- Computer literacy
- Microsoft Office
- Team management
- Annual leave
- Flexitime
Quick apply
12d
Supported Living Officer
Ready 4 Home Housing Support CIC —Preston
- £26,000 - £29,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
2d
Housing Service Support Assistant
Lancaster City Council —Lancaster
- £25,949 - £26,403 a year
- Hybrid work
- Customer service
- Communication skills
- Annual leave
4d
IPS Employment Specialist
The Better Health Generation —Lancaster
- £33,000 a year
- Weekend availability
- Hybrid work
- Management
- Driving
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
Housing Manager
Granville Community Homes —Blackpool
- £38,000 - £45,000 a year
- Full-time
- Team management
- Driving
- IT
Quick apply
9d
Retrofit Assessor
Bambers Remedial Contractors Ltd —Blackpool
- From £36,000 a year
- Part-time
- Microsoft Office
- Bachelor's degree
- Driving
Quick apply
13d
Housing Support Officer| Permanent| Full-Time
Lancashire County Council —Preston
- £28,142 - £32,061 a year
- Full-time
- Hybrid work
- Data analysis skills
- Microsoft Office
- Analysis skills
1d
Revolution Key Worker (HIV Support & Prevention)
Renaissance UK —Blackpool
- £26,184 - £31,053 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
Information & Advice Adviser
Age UK Lancashire —Lytham St. Annes
- £25,753 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Development and Skills Coordinator
Emmaus Bolton —Bolton
- £26,500 - £28,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
3d
Property Management and Maintenance Manager
Sell UK Property Ltd —Burnley
- £37,000 - £38,000 a year
- Full-time
- Management
- Data analysis skills
- Maintenance
- Free parking
- Health & wellbeing programme
Quick apply
Neighbourhood Services Manager
Great Places Housing Association —Blackpool
- £34,795 - £36,626 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
11d
Community Wellbeing Practitioner
Company Shop Group —Bolton
- £31,250 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Debt Advisor - Full Time
Citizens Advice Bury & Bolton —Bolton
- £25,000 - £27,000 an hour
- Full-time
- Hybrid work
- English
- Organisational skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
5d
Housing Recovery Support Worker
Excel Housing Solutions —Sefton
- £13.45 - £14.50 an hour
- Part-time
- In-person
- Annual leave
- Bereavement leave
Quick apply
2d
RTA Litigation Assistant
Bond Turner —Liverpool
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
4d
Housing Options Officer (Housing Advice)
Lancaster City Council —Lancaster
- £31,022 - £36,363 a year
- Hybrid work
- Negotiation
- Annual leave
2d
Team Leader - Housing Disrepair
Bond Turner —Liverpool
- Full-time
- Bachelor's degree
- Communication skills
- Negotiation
- Health & wellbeing programme
Quick apply
4d
Relief Housing Support Worker
Creative Support —Blackpool
- £12.85 an hour
- Call to connect
- Annual leave
Policy Officer
Preston City Council —Preston
- £35,235 - £37,035 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme

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housing support jobs near fylde, lan

HOUSING SERVICES ADVISOR

Blackpool Coastal Housing -
Blackpool

Quick apply

Job details

Permanent | Full-time
£24,796 - £25,989 a year
12 days ago

Benefits

Cycle to work scheme
Free flu jabs
Annual leave
Flexitime
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Computer literacy
Microsoft Office
Team management
Communication skills
Negotiation
Time management

Full job description

A fantastic opportunity has arisen for two Housing Services Advisors to join our core Housing Teams. One post will be based within the Rents Team at Coastal House and the other within the ASB and Neighbourhoods Team @thegrange.

The role - Ref: 25/247

2 x HOUSING SERVICES ADVISOR
Permanent

37 hours per week

Scale 2/3 (£24,796 - £25,989 per annum)

*All applicants will be considered for both positions unless a preference is clearly stated on the application form for either the ASB and Neighbourhoods Team or the Rents Team.

At BCH, we are committed to delivering excellent customer service and supporting our residents to sustain their tenancies. Our Housing Services Advisors are the first point of contact for customers and play a vital role in providing a professional, responsive and customer-focused service.

About the Role

Housing Services Advisors work within the three core Housing Teams (Rents, Lettings and ASB/Neighbourhoods) and are the first points of contact responding to daily enquiries from customers and the public regarding housing, related matters and other council services.

Being the first point of contact for customers, either at reception, over the phone or face to requires Housing Services Advisors to accurately evaluate the nature of the customer enquiry whilst keeping the customer up to date at all times. This includes making optimum efforts to resolve each call, visit or query as efficiently and effectively as possible to completion, including any non-standard situations and where needed, sign posting the customer to the relevant team. In addition, Housing Service Advisors are required to record and resolve Stage 1 customer complaints and escalating them to stage 2, if necessary, by forwarding to the relevant team to action and resolve.

The role also provides clerical and administrative support to Managers, Team Leaders, Housing Officers and Neighbourhood Officers.

In Lettings, this will include booking appointments, including sign-ups, visits, transfer inspections for the relevant Housing Officer within service standard timescales, completing references, checks and correspondence with relevant partners and updating computer systems, including creating new applications, offers and scanning documentation.

In Rents, this will include discussing rent accounts and making payment arrangements, taking payments, new Tenant Checklists and issuing welcome packs and refunds.

In ASB and Neighbourhoods this will include producing and sending letters to both complainants and perpetrators.

We are looking for people who will make an extra, unprompted effort to satisfy customer needs and avoid customer complaints, taking ownership of enquiries and proactively feeding back information to customers.

The Ideal Candidate Must Possess:

· Experience of working in a customer-focused environment

· Excellent communication skills with the confidence to deal with customers face-to-face and over the telephone

· Strong administration skills and computer literacy, including Microsoft Office

· The ability to assess, prioritise and resolve customer enquiries effectively

· A proactive approach with a commitment to delivering excellent customer service

· A minimum of 3 GCSEs (or equivalent), including Maths and English at grade 4/C or above

Experience working within housing services, local authority or housing association environments is desirable but not essential.

What we Provide

· Competitive rates of pay

· 26 days paid annual leave per annum, in addition to bank holidays

· Attractive and flexible membership of the Local Government Pension Scheme, with excellent employer contributions

· An in-house wellbeing program of wellbeing, social and charitable initiatives with BCH colleagues

· Vivup - the employee benefits scheme for discounts on various high street retailers and cycle to work

· Option to join BHSF - a voluntary salary sacrifice Health Cash Plan Scheme for help with medical costs such as physiotherapy, optical, osteopathy etc.

· Option to join the Blackpool, Fylde and Wyre Credit Union for preferential rates on financial services

· 24/7 Employee Assistance Programme and access to counselling services

· Enhanced maternity, paternity and adoption pay schemes

· A wide variety of training and learning and development opportunities

· Staff Suggestion Scheme

· Free annual flu vaccinations and Occupational Health Support

If you have a strong customer focus and want to be part of an ambitious, growing organisation, we will support you in developing your skills and achieving your personal goals.

How to apply

To apply, please visit our website https://www.bch.co.uk/work-with-us to complete an online application, where a full job outline and person specification are available. However, please ensure your application clearly demonstrates your suitability for this position.

Closing date for applications: Wednesday, 7th January 2026 midnight

Interview date: Thursday 15th January 2026

*BCH reserves the right to close this vacancy before the specified closing date if sufficient suitable applications are received to progress to interview. Therefore, applicants are advised to apply as early as possible.

Job Types: Full-time, Permanent

Pay: £24,796.00-£25,989.00 per year

Benefits:

Cycle to work scheme
Flexitime
On-site parking

Work Location: In person

Quick apply

Refine Your Search

housing support jobs in fylde, lan

HOUSING SERVICES ADVISOR

Supported Living Officer

Housing Service Support Assistant

IPS Employment Specialist

Housing Manager

Retrofit Assessor

Housing Support Officer| Permanent| Full-Time

Revolution Key Worker (HIV Support & Prevention)

Information & Advice Adviser

Development and Skills Coordinator

Property Management and Maintenance Manager

Neighbourhood Services Manager

Community Wellbeing Practitioner

Debt Advisor - Full Time

Housing Recovery Support Worker

RTA Litigation Assistant

Housing Options Officer (Housing Advice)

Team Leader - Housing Disrepair

Relief Housing Support Worker

Policy Officer

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