Head of Work, Jobs in Gainsborough, Lin (with Salaries)

Customer Services Supervisor
Ping Europe Ltd —Gainsborough
- Full-time
- Management
- Computer literacy
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
2d
Senior Project Manager
STEP —Retford
- £64,115 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Quality Manager
STEP —Retford
- £73,190 a year
- Full-time
- Remote
- Engineering
- Master's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
13d
Head of Strategic Development - Children and Families
North Lincolnshire Council —Scunthorpe
- £68,707 - £73,708 a year
- Full-time
Head of Environment & Sustainability
STEP —Retford
- £86,758 a year
- Full-time
- Hybrid work
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Project Manager
UK Atomic Energy Authority —West Burton
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Group Head of Rostering and Resourcing- Band 8a
United Lincolnshire Teaching Hospitals NHS Trust —Lincoln
- £57,528 - £64,750 a year
- Full-time
- Continuous improvement
- Contracts
- Budgeting
3d
Senior Environmental & Sustainability Manager
STEP —Retford
- £73,190 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Learner Engagement Officer - Lincoln
Acorn Training —Lincoln
- Full-time
- Hybrid work
- Recruiting
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
2d
Head of Project Management Office (PMO)
The Wildlife Trusts —Newark-on-Trent
- Up to £55,000 a year
- Full-time
- Project management
- Continuous improvement
- Team management
8d
Senior Communications Officer (Digital and Internal)
Newark and Sherwood District Council —Newark-on-Trent
- £39,152 - £40,777 a year
- Full-time
- Hybrid work
- Social media management
- Free parking
- Annual leave
Head of Operations
Bluetree Group —Rotherham
- £65,000 - £75,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
- Free parking
- Annual leave
Quick apply
Head of Environment & Sustainability
UK Atomic Energy Authority —West Burton
- Full-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Head of Programme Support
2Excel Aviation —Doncaster
- Full-time
- Microsoft Office
- Team management
- Mentoring
- Employee assistance programme
- Life insurance
Quick apply
Head of Operations
AK Fire Protection Ltd —Rotherham
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Continuous improvement
- Organisational skills
Quick apply
4d
Head of Marketing
Lincoln Cathedral —Lincoln
- £40,000 - £45,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
- Employee discount
Quick apply
Head of Client Success
Hello Social Avenue —Barlborough
- £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Project management
- Organisational skills
- Free parking
- Work from home
Quick apply
Quality and Compliance Manager
Milewood Healthcare Ltd —Doncaster
- £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Continuous improvement
- Team management
- Work from home
Quick apply
3d
Home Administrator - Part Time
Country Court —Lincoln
- £14.15 an hour
- Nursing home
- Administrative experience
- Travel
- Annual leave
- Referral programme
Quick apply
9d
National CPC & Training Manager
Noble Foods Limited —Lincoln
- £42,000 a year
- Overtime
- Supervising experience
- Continuous improvement
- Travel
- Health & wellbeing programme
- Employee discount
Quick apply
2d

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Customer Services Supervisor

Ping Europe Ltd -
Gainsborough

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Canteen
Employee assistance programme
Private medical insurance
Sick pay
On-site parking

Qualifications

Sales support
Customer service call handling
Management
Inbound customer enquiry call handling
Computer literacy
Supervising experience
Quality assurance
Team management
Customer support
Customer interaction
Leadership
Team motivation leadership
Internal quality assurance

Full job description

CUSTOMER SERVICE SUPERVISOR

PING is a family-owned golf manufacturer, founded in 1959 by Karsten and Louise Solheim. The PING brand is synonymous with innovation, performance, quality and service and has a worldwide reputation for designing and manufacturing industry-leading, custom-fit golf equipment, while also being a highly regarded golf apparel brand.

PING Europe, based in Gainsborough, Lincolnshire, assembles and distributes golf equipment to the UK, Ireland, Europe, Iceland, South Africa and the Middle East.

The European headquarters employs over 250 people in a range of different functions, including manufacturing, operations, marketing, sales and finance. The company also has an apparel design office, based in Cheadle, Cheshire, and is the proprietor of Thonock Park Golf Club, also in Gainsborough.

An exciting opportunity has arisen within the Customer Services Department to become the Customer Services Supervisor, based at our head office in Gainsborough, Lincolnshire. This role will report to the Customer Services Manager and oversees the day-to-day running of the Customer Service Team, ensuring service levels, KPIs and quality standards are consistently met, while supporting and developing team members to deliver a positive customer experience.

Key responsibilities:

Manage the daily operations of the Customer Services Department, ensuring SLAs, KPIs and quality standards are consistently met.
Supervise Customer Service Representatives, providing guidance, coaching and support to deliver positive customer experiences while achieving performance measures.
Monitor real-time performance dashboards, call metrics and reporting tools to ensure optimal staffing and productivity.
Conduct call reviews and audits to ensure customer interactions meet quality standards and compliance requirements.
Handle escalated customer issues efficiently, ensuring resolution and customer satisfaction.
Handling incoming phone calls from PING customers.
Processing orders for hard goods, soft goods and apparel.
Sales support for Area Sales Managers.
Liaison with European sales offices.
Maintain thorough knowledge of PING products, services and the production process.
Other duties as assigned.

Essential qualifications and experience:

A proven education record, to include a minimum of Mathematics and English qualifications.
Strong understanding of customer service, KPIs and contact management tools.
Computer literate, with confident use of Word, Excel and performance reporting systems.

Personal qualities:

Excellent telephone manners and interpersonal skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Reliable, conscientious and a team player.
Demonstrates strong leadership skills, leading by example to inspire, motivate and develop team members.

If you feel that you would be suited to this role, we want to hear from you! Please submit a CV and covering letter by Monday 14th September 2026.

Immediately Available Benefits

· 33 days holiday per year (including bank holidays)

· Company performance bonus

· Enhanced pension

· Private medical insurance

· Westfield Health Plan

· Employee Assistance Programme

· Wellbeing Programme

· Subsidised canteen

· Thonock park social membership

· Employee purchase scheme

· Free onsite parking

After one years’ service

· Life Assurance

· Enhanced sick pay scheme

· Income protection

After two years’ service

· Cycle to work scheme

Experience:

Supervising: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

head of jobs in gainsborough, lin

Customer Services Supervisor

Senior Project Manager

Senior Quality Manager

Head of Strategic Development - Children and Families

Head of Environment & Sustainability

Senior Project Manager

Group Head of Rostering and Resourcing- Band 8a

Senior Environmental & Sustainability Manager

Learner Engagement Officer - Lincoln

Head of Project Management Office (PMO)

Senior Communications Officer (Digital and Internal)

Head of Operations

Head of Environment & Sustainability

Head of Programme Support

Head of Operations

Head of Marketing

Head of Client Success

Quality and Compliance Manager

Home Administrator - Part Time

National CPC & Training Manager

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