Hotel & accommodations guest services staff Work, Jobs in Galgorm, Nir (with Salaries)

Spa Receptionist - Galgorm
Galgorm —Galgorm
- £13.02 - £14.52 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
Reception - Team Member
Premier Inn —Carrickfergus
- Up to £13.06 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
14d
Ground Floor - Team Member
Premier Inn —Belfast
- Up to £14.85 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
14d
Hampton by Hilton - Reception - Guest Service Agent
Andras Hotels —Belfast
- £12.20 - £13.20 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
6d
Hotel Receptionist - Part time opportunity
The Malone Hotel —Belfast
- £11.65 - £12.71 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Hotel Receptionist
Bushtown Hotel —Coleraine
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- English
- Hotel
Quick apply
14h
Night Porter
The Malone Hotel —Belfast
- £13.71 an hour
- Part-time
- Customer service
- English
- Hotel
- Free parking
- Annual leave
Quick apply
8d
Reservations Coordinator
Beannchor Group —Belfast
- Overtime
- Microsoft Outlook
- Sales
- Microsoft Office
- Employee discount
Quick apply
1d
Front Office Assistant Manager
Hilton Belfast —Belfast
- Weekend availability
- Hospitality
- Customer service
- Front desk
- Employee discount
- Referral programme
Quick apply
Full-Time Receptionist
Ramada Belfast —Belfast
- £26,523 a year
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12h
Front Office Receptionist
Hastings Hotels —Belfast
- £24,570 a year
- Weekend availability
- Customer service
- Care experience
- Hotel
- Free parking
- Annual leave
Quick apply
5d
Night Porter
Hilton Belfast —Belfast
- £10.90 - £12.71 an hour
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee discount
- Flexible schedule
Quick apply
Night Supervisor
The Foundry Belfast —Belfast
- £13.96 an hour
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
12h
Receptionist
Leonardo Hotel Belfast —Belfast
- Hotel
- Organisational skills
- Referral programme
Quick apply

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Spa Receptionist - Galgorm

Galgorm
Galgorm

Apply Now

Job details

Full-time
£13.02 - £14.52 an hour

Qualifications

Hospitality
Sales
Customer service
Administrative experience
Front desk
IT
Communication skills

Full job description

THE CLOSING DATE FOR APPLICATIONS WILL BE FRIDAY 24TH JULY 2026

PREVIOUS APPLICANTS NEED NOT APPLY

JOB TITLE: Spa Receptionist

JOB REFERENCE: SREC 07/26

REPORTING TO: Spa Reception Manager

HOURS: Full-time position based on 5 days out of 7, including weekend work. Shift patterns are varied, early morning/daytime and evenings). Example shift patterns include 6.45am-2.30pm/8.45am-6pm/11am-5pm/2.30pm-10.45pm.

Please note: While we can offer an element of flexibility, this role does require reliable weekday availability alongside weekend shifts, particularly from September onward.

LOCATION: Galgorm (Ballymena)

SALARY: £13.02 -£14.52 PER HOUR

About the Spa at Galgorm:

Our Spa is open to residents and Spa members and offers signature treatments and a unique spa experience including the world-renowned Thermal Village. The Spa at Galgorm is the ultimate in relaxation and luxury wellness as the global winner of the Luxury Hotel Spa award, this places Galgorm Spa & Golf Resort firmly on the map as a world-class destination, beating competition from some of the world’s most iconic spa Resorts.

About the role:

As a Spa Receptionist, you will focus on maintaining the Spa front-of-house systems and procedures, maximising sales, and ensuring high customer service standards are always maintained. We have two main reception desks, one for all treatment & therapy appointments and the other to facilitate all Thermal Village check in's. You will be trained to operate both desks and assist with all guest's general enquiries, There is 2 weeks of intensive training with ongoing on-the-job training thereafter. It is a very fast-paced environment where you will be looking after our guests and Spa Members.

We pride ourselves on delivering a very high level of customer care, knowledge, and a friendly attitude. We strive to ensure all guest experiences are seamless and guest expectations are met with excellent customer service.

If you are seeking to progress in your career and join an award-winning, supportive team then we would love to hear from you!

Job Description:

The main duties include but are not limited to;

Working within office guidelines to ensure that all client bookings are accurate.
Dealing with any guest queries, ensuring the guest experience is seamless and that all expectations are met with excellent customer service.
Looking after our members
Dealing with all client queries by phone, post, online, and face-to-face.
Maintaining a good knowledge of all the Resort’s services in order to deal with daily client queries and bookings.
Identifying and maximising sales opportunities in all client queries/contact.
Producing invoices and handling monies with accuracy, providing receipts as required.
Carrying out Front of House procedures as per the daily checklists.
Carrying out administrative duties as required.
Working within the guidelines of health and safety operatives to ensure all staff and guests are safe at all times.

The Person:

Essential Criteria, applicants must have;

At least 6 months’ experience working in a dynamic, environment in a customer-facing role.
Proven experience of multi-tasking various job duties in a fast paced environment.
A good customer service background.
Confident administrative and IT skills to include word and excel.
Have a keen interest in beauty, fitness, or the well-being industry.
Strong interpersonal and communication skills.
Warm, friendly, and energetic with great pride in your overall appearance.
A flexible work approach and be available to work weekdays and weekends.
A warm, friendly, and energetic with great pride in your overall appearance.
Experience or an interest in the hospitality industry.
Sales Experience

Desirable Criteria;

Previous experience working as a Receptionist.
Previous experience working in a spa environment.
Experience or an interest in the hospitality industry

Perks of the job!!

We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more! https://www.galgorm.com/why-work-with-us.html

We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.

Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact [email protected]

GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in galgorm, nir

Spa Receptionist - Galgorm

Reception - Team Member

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Hotel Receptionist - Part time opportunity

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Full-Time Receptionist

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Receptionist

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