Customer care specialist Work, Jobs in Gamlingay, Cam (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
7d
Critical Care Transport Assistant
St John Ambulance —Cambridge
- £29,375 a year
- Overtime
- Driving
- Employee assistance programme
- Employee discount
Sales Assistant
TGJones —Royston
- £10.85 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Ambulance Care Assistant (Bank) - Bedford
East of England Ambulance Service Trust —Bedford
- £13.17 an hour
- Part-time
- Customer service
- Driving
- Communication skills
- Paid training
6d
Customer Support Specialist
Mettler Toledo —Royston
- Communication skills
- Annual leave
7d
Customer Service Assistant
Dental Direct UK Ltd —Huntingdon
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
14d
Transport and Compliance System Coordinator
The Bedford College Group —Biggleswade
- £27,717 - £32,515 a year
- Full-time
- Customer service
- Microsoft Office
- Continuous improvement
- Annual leave
2d
Later Living Community Manager
Peabody —Bedford
- £28,815 - £33,618 a year
- Monday to Friday
- Customer service
- Microsoft Office
- IT
Amazon Organic Growth Specialist
F&F Stores Ltd. —Milton Keynes
- £30,000 - £32,000 a year
- Full-time
- Analysis skills
- Mentoring
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Yield Specialist
TUI Group —Luton
- £31,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
Global Mobility Advisor
Leonardo UK Ltd —Luton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Flexible schedule
- Referral programme
12d
Ambulance Care Assistant (Bank) - Dunstable
East of England Ambulance Service Trust —Dunstable
- £13.17 an hour
- Part-time
- Customer service
- Driving
- Communication skills
- Paid training
6d
Working Supervisor
M Group —Stevenage
- £64,529 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
11d
Education Administrator
Arthur Rank Hospice Charity —Cambridge
- £25,381 - £25,760 a year
- Part-time
- Microsoft Office
- Administrative experience
- Hospice
5d
Housing Officer
Amplius —Rushden
- £38,746.40 a year
- Full-time
- Hybrid work
- Travel
- IT
3d
Senior Practitioner
Advance Housing and Support Ltd —Luton
- £15.23 an hour
- Weekend availability
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Employee Relations Specialist
M Group —Stevenage
- Travel
- Annual leave
- Employee assistance programme
13d
System Administrator
Anglian Water Services Ltd —Huntingdon
- £38,692 a year
- Full-time
- Laboratory experience
- Analysis skills
- IT
- Annual leave
4d
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
13d
Part-Time Credit Controller
GetBusy —Cambridge
- Part-time
- Microsoft Excel
- Sales
- Customer service

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Customer Contact Administrator

Amplius -
Rushden

Apply Now

Job details

Full-time
£29,318.80 a year
7 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Office based - Rushden

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer care specialist jobs in gamlingay, cam

Customer Contact Administrator

Critical Care Transport Assistant

Sales Assistant

Ambulance Care Assistant (Bank) - Bedford

Customer Support Specialist

Customer Service Assistant

Transport and Compliance System Coordinator

Later Living Community Manager

Amazon Organic Growth Specialist

Yield Specialist

Global Mobility Advisor

Ambulance Care Assistant (Bank) - Dunstable

Working Supervisor

Education Administrator

Housing Officer

Senior Practitioner

Employee Relations Specialist

System Administrator

Service Support Specialist

Part-Time Credit Controller

I want to receive the latest job alerts for customer care specialist in gamlingay, cam

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