Product manager Work, Jobs in Gartree, Lec (with Salaries)

National Technical Support, PMLS, UK
Mindray —Milton Keynes
- Engineering
- English
- Electrical Engineering
2d
Global Product Manager - Protective Coatings Platform
U-POL Limited —Wellingborough
- Business development
- Project management
- Product management
Quick apply
Extrusion Manager
Povoas Packaging —Desborough
- From £45,000 a year
- Full-time
- Management
- ERP systems
- Continuous improvement
- Free parking
Quick apply
10d
International Market Manager
Steris —Leicester
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Analysis skills
Quick apply
Quality Manager
Wiltech Acoustics LTD —Loughborough
- £50,000 - £55,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Business Development Manager (Creative Agency)
Sims Creative —Loughborough
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- CRM software
- Business development
- Marketing
- Free parking
- Flexitime
Quick apply
Night Shift Operations Manager
Tayto Group Limited —Corby
- £55,500 - £62,500 a year
- Full-time
- Management
- Continuous improvement
- In-person
- Free parking
- Sick pay
Quick apply
11d
Program Manager
Escatec —Lutterworth
- Full-time
- Customer service
Buyer
Blackfriars Bakery —Wigston Magna
- From £30,000 a year
- Part-time
- English
- Analysis skills
- Bakery
- Free parking
Quick apply
3d
Project Manager - Manufacturing Product Transfer
Morgan Advanced Materials —Rugby
- Full-time
- PMP
- Microsoft Office
- Project management
Quality Manager
Healthxchange —Kettering
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Design Manager
Wiltech Acoustics Limited —Loughborough
- Up to £50,000 a year
- Full-time
- CAD
- ERP systems
- Project management
- Free parking
- Employee discount
Quick apply
11d
Commercial Sales Development Manager
Bodypower Sports plc Fitness Superstore —Moulton
- Full-time
- Microsoft Powerpoint
- CRM software
- Master's degree
- Free parking
- Employee discount
Quick apply
R&D Manager
Saint Gobain —Loughborough
- Leadership
- Communication skills
Quick apply
Category Manager
Genuit Group —Loughborough
- Full-time
- ERP systems
- Analysis skills
- Product management
Boutique Manager
Letters From Florence —Market Harborough
- £13.00 - £13.50 an hour
- Part-time
- Customer service
- Merchandising
- In-person
- Free parking
- Store discount
Quick apply
5d
Product Manager AI
Leicester City Council —Leicester
- £42,839 - £46,142 a year
- Full-time
- Hybrid work
- Product management
- Annual leave
- Employee discount
7d
Acting Product Development Manager
NEXT —Leicester
- £66,618 a year
- Full-time
- Organisational skills
- Agile
- Communication skills
- Free parking
- Employee discount
12d
Product Channel Manager
NEXT —Leicester
- £66,000 - £90,000 a year
- Full-time
- Product management
- Agile
- AI
- Free parking
- Employee discount
12d
Cluster Manager
Bleckmann Solutions UK Ltd —Corby
- £95,000 - £105,000 a year
- Full-time
Quick apply
9d

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National Technical Support, PMLS, UK

Mindray -
Milton Keynes

Apply Now

Job details

2 days ago

Qualifications

Engineering
English
Electrical engineering
Electrical Engineering
Communication skills

Full job description

National Technical Support, PMLS, UK

Field-based, frequent travel to Huntigdon office for trainings

Salary: Highly Competitive + Outstanding Benefits + Fast-Track Career Growth

Position Overview

The Field Service team supports customers with their engineering requirements in the field. In this role, the team ensures our customers receive the best possible service support, and service is consistently of the highest quality.

The focus of this NTS role is around UK Training and Support. Which includes but is not limited to supporting customers with regular, training, resolving problems and repairs where required.

For the purpose of job classification, this position is field based and reports to the Service Centre Supervisor.

Role Functions

Respond to customer calls and emails during office hours, Monday to Friday, bearing in mind that customers must be contacted within 24 hrs of their initial call.
Takes ownership of the Training Centre / Academy.

Manages customer training requests and develops training plans according to training needs.

Take responsibility for the arrangement, and delivery, of a technical training course schedule. To include both internal employees and external customers.

Training types to include both webinar and face to face training. Face to face will be at both customer site and UK Huntingdon office.

Further develop our UK technical training academy, which includes developing and maintaining a series of Web based training videos, as well as developing new training materials for existing and future product lines to meet the needs of the customer.

In conjunction with the Service manager and Service Centre Supervisor, develop a step-by-step plan to turn the UK technical training academy into a profitable service business.

Building Team Technical competencies.

Assist the Service Manager and Supervisors by assessing team competencies and developing a technical training schedule for internal Technicians/Engineers.

Assist the Service Manager by assessing 3rd party support engineers and developing a training schedule to bring their competencies up to the required level.

Providing general support

Support both the Workshop and Field activities when required to ensure timely service delivery to our customers.

Assist the service manager and service team by acting as an escalation point for technical queries.

Support new and existing service team members with training and onsite support, which could include maintenance (PPM) visits and installations where required.

Actively gather feedback from customers on all types of service support, not only in relation to technical training.
Assist Service Manager and field supervisors with management of Field Service Goals relating to Customer Satisfaction / Customer training commitments.
Help promote Service Level Agreement contracts as and where required.
Management of training devices, test equipment, loan devices, spare parts inventory, company funded vehicle and other company equipment and supplies as required.
Acts as an Ambassador for change.
Provides a monthly report to the Service Manager, to include training course data, feedback scores, analysis of course quality and potential improvements as a rough guide.
Other tasks or responsibilities designated by the Service Supervisor/Manager from time to time.

Qualifications and Experience

Educated to Degree level or equivalent in Electrical Engineering/Electrical Engineering Technology alongside some experience servicing electronic equipment, or a High School Diploma (HND/HNC) with significant experience in servicing electronic equipment.
Strong written and verbal English skills are essential.
Technically proficient in the troubleshooting, repair, and calibration of Electronic Medical equipment, or demonstrate experience in working on similar Electronic equipment.
Well-organised, able to function independently with minimum supervision.
Customer orientated, with good interpersonal, verbal and written communication skills.
Enthusiastic together with a can-do attitude.
Acute decision making skills and the ability to discuss and resolve service issues with Service Supervisor/Manager.
Must be familiar with computer and office software.
Willingness to be in a field based role, supporting customers and travelling as required to perform the role
Experienced in delivering technical based training.

What’s in it for you?

Ready to take your career to the next level? Apply now and help us drive the success of tomorrow’s healthcare!

Mindray Europe, as part of the global Mindray business, offers a wide selection of bespoke benefits dependent on your location, along with a competitive compensation package and a commitment to a long-term working relationship. With industry leading training and development available to you, you are sure to have a highly rewarding and mutually beneficial, career with Mindray, in a culture that values honesty and fun!

Our goal is to continuously improve and sustain an inclusive culture in which diversity provides deeper customer insights and creates a competitive advantage in the markets we serve. By attracting, developing, and engaging the best team of diverse, empowered associates, we help build success for ourselves and our customers.

Tweet us on Twitter @MindrayGlobal

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Apply Now

Refine Your Search

product manager jobs in gartree, lec

National Technical Support, PMLS, UK

Global Product Manager - Protective Coatings Platform

Extrusion Manager

International Market Manager

Quality Manager

Business Development Manager (Creative Agency)

Night Shift Operations Manager

Program Manager

Buyer

Project Manager - Manufacturing Product Transfer

Quality Manager

Design Manager

Commercial Sales Development Manager

R&D Manager

Category Manager

Boutique Manager

Product Manager AI

Acting Product Development Manager

Product Channel Manager

Cluster Manager

I want to receive the latest job alerts for product manager in gartree, lec

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