Helpdesk Work, Jobs in Gateshead, Eng (with Salaries)

Front of House Receptionist
Emcor —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
Administration Assistant
Durham County Council —Durham
- £25,583 - £26,824 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
10d
Housing Administration Officer
Durham County Council —Durham
- £25,583 - £26,824 a year
- Part-time
- Hybrid work
- Annual leave
10d
Administrator
Branta Consulting Limited —Gateshead
- £24,420 - £25,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
8d
Clerical Officer Receptionist
Durham County Council —Durham
- £25,185 - £25,989 a year
- Temporary
- Hybrid work
- IT
- Communication skills
- Annual leave
10d
Information Management and Data Services Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Microsoft Excel
- SQL
- School
- Annual leave
7d
Operational Support Assistant
Durham County Council —Durham
- £25,583 - £26,824 a year
- Temporary
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
10d
Software Developer
Roundel Manufacturing Limited —Washington
- Full-time
- Azure
- ERP systems
- Data analysis skills
- Employee discount
Quick apply
Assistant Support Services Officer
Durham County Council —Durham
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- Supervising experience
- Annual leave
12d
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
ICT Engineer Digital Squad
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Customer service
- Maintenance
- Continuous improvement
- Annual leave
4d
Device Management Team Leader
Durham County Council —Durham
- £44,075 - £48,226 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Flexible schedule
Junior Salesforce Developer
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Sales
- Salesforce
- Communication skills
Quick apply
Tier III Support Technician
Elfab Limited —North Shields
- Bachelor's degree
- No degree
- Computer networking
Quick apply
Compliance & Maintenance Manager
Hays Travel —Sunderland
- Management
- Computer literacy
- Team management
- Employee discount
5d

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Front of House Receptionist

Emcor -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Part-time
£13.45 an hour

Benefits

Cycle to work scheme
Discounted gym membership
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

Customer service
SIA
Communication skills

Full job description

Role overview

Location: Newcastle - NE6 2YL

Salary: £13.45ph

Working Hours: There are 2 positions available -
Role 1 - 07.30 - 12.00 - Mon-Fri - 22.5 hr pw
Role 2 - 11.30 - 16.00 - Mon - Fri - 22.5 hr pw

Contract Type: Part-time permanent

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role Overview:

To provide a professional and dedicated reception service, representing the customer as the first point of contact for all users of the building.

What you'll do:

Meet & greet all building users and visitors in a warm, prompt, and professional manner.
To always project a professional and positive image to both internal and external customers.
Develop and maintain excellent relationships with all customers and end users.
Handling queries and complaints via phone, email and general correspondence
Understand customer core business offering.
Maintaining safety and hygiene standards of the reception area
To operate a clear desk policy and be responsible for general tidiness and housekeeping within the reception area, ensure the area and its amenities are well presented, clean and well always stocked.
Maintain visitor records to ensure accurate management information is available on request, including number of visitors to the building, department, and host details.
Ensure all visitors to the building are made aware of the security and evacuation procedures.
To carry out as requested any other office duties, which are normal custom and practices.
Ability to provide general information about the premises and surrounding areas, taxi booking, nearby public transport, car parking, restaurants etc.
Managing security and telecommunications systems
To comply with instructions relating to security and confidentiality.
Handling of incoming & outgoing deliveries.

About the role

Who you'll be:

SIA LICENCE ESSENTIAL
Previous working experience in a customer service environment is essential.
Articulate and possess good interpersonal and communication skills. They will be able to display an ability to communicate with staff, colleagues and customers at all levels in both verbal and written form.
Experience of visitor management, telephone, and helpdesk systems is beneficial but not essential.
Able to work independently and as part of a team.
Able to organise and prioritise workload.
Proficient at using computers.
Excellent people skills, including good listening skills and behavioural awareness with ability to build effective working relationships.

EMCOR UK benefits

20 Days holidays + Bank holidays
Holiday Buy Scheme - up to 5 days a year
Industry leading Maternity & Paternity Policies
Refer a Friend scheme – worth £500 per referral
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Extensive Learning & Development opportunities, including opportunities for progression.
Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
Bike To Work Scheme
Paid volunteering and charity day
Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.

Quick apply

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helpdesk jobs in gateshead, eng

Front of House Receptionist

IT Support Specialist

Administration Assistant

Housing Administration Officer

Administrator

Clerical Officer Receptionist

Information Management and Data Services Officer

Operational Support Assistant

Software Developer

Assistant Support Services Officer

IT Apprentice

ICT Engineer Digital Squad

Device Management Team Leader

Junior Salesforce Developer

Tier III Support Technician

Compliance & Maintenance Manager

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