Implementation & support (education) Work, Jobs in Gateshead, Eng (with Salaries)

Implementation & Support (Education)
LexiaUK —Gateshead
- £25,950 a year
- 8 hour shift
- Microsoft Powerpoint
- CRM software
- Bachelor's degree
- Store discount
- Health & wellbeing programme
Quick apply
2d
Quality and apprenticeship Co-ordinator – Training Provider
Winnovation Training —Newcastle upon Tyne
- From £35,000 a year
- Full-time
- Up to 50% travel
- Microsoft Office
- Continuous improvement
Quick apply
Access Arrangements Coordinator
Royal Grammar School, Newcastle —Newcastle upon Tyne
- £28,500 - £38,900 a year
- Part-time
- Microsoft Office
- Experience working with children
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
2d
IT Support Technician
TEAM RH FITNESS LTD —Gateshead
- Up to £35,000 a year
- Computer networking
- In-person
- Communication skills
Quick apply
Experts at Hand Lead
South Tyneside Council —South Tyneside
- £53,460 a year
- Full-time
- Leadership
Regional Learning & Development Lead
Swim Sports Company Ltd —Newcastle upon Tyne
- From £30,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Continuous improvement
- Team management
Quick apply
ERP Data Entry Assistant
Enshore Subsea Ltd —Blyth
- Temporary
- Computer literacy
- ERP systems
- Administrative experience
- Life insurance
- Referral programme
Quick apply
Graduate Level - Territory Manager, Dental Industry (Newcastle & Surrounding area)
Haleon —Newcastle upon Tyne
- £31,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
8d
Marketing and Events Officer - HIACT
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Part-time
- University
- Communication skills
- Marketing
8d
Support Specialist
Ion Industries —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Tier III Support Technician
Elfab Limited —North Shields
- No degree
- Computer networking
- Communication skills
Quick apply
3d
Health & Safety Coordinator
UK MANAGEMENT COLLEGE —Newcastle upon Tyne
- £26,437 - £26,438 a year
- Weekend availability
- Presentation skills
- First Aid Certification
- Continuous improvement
- Annual leave
Quick apply
14d
Curriculum Design Adviser
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Hybrid work
- University
- Bachelor's degree
- Continuous improvement
Quality and Compliance Officer
UK MANAGEMENT COLLEGE —Sunderland
- £26,437 - £26,438 a year
- Administrative experience
- Analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Junior Category Specialist
Essentra —Jarrow
- Hybrid work
- Annual leave
- Employee assistance programme
Sales Executive - Public Sector
Softcat —Newcastle upon Tyne
- £26,250 a year
- Business development
- Communication skills
- School
- Flexible schedule
VacancyTitle: Project Manager (Developer Services)
Northumbrian Water/Essex & Suffolk Water —Washington
- £44,115 - £51,900 a year
- Full-time
- Continuous improvement
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
8d
Director of People Partnering
Newcastle University —Newcastle upon Tyne
- Full-time
- University
- Continuous improvement
- Team management
- Annual leave
Technical Solutions Analyst (12-month fixed term)
University of Sunderland —Sunderland
- £38,786 - £46,049 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Annual leave
8d
Development Chemist 2 - Adhesives
IPS Corporation —Newcastle upon Tyne
- Data analysis skills
- Continuous improvement
- Quality control
Quick apply

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Implementation & Support (Education)

LexiaUK -
Gateshead

Quick apply

Job details

Permanent | Full-time
£25,950 a year
2 days ago

Benefits

Store discount
Health & wellbeing programme
Private dental insurance
Company pension
Company events
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
CRM software
GCSE
Microsoft Office Suite
Bachelor's degree
Relationship management
Customer support
Help desk

Full job description

Full-time | Office-Based in Gateshead
£25,950 per annum + Performance Bonuses, Pension, Perks & Up to 37 Days Holiday (inc. Bank Holidays)

Join a Company That’s Driving Change in Education Technology

At LexiaUK Ltd, we believe in empowering schools with cutting-edge educational software that truly makes a difference. As part of our continued growth, we’re looking for a dynamic Customer Success Advisor to join our friendly and passionate team based in our top-floor Gateshead office with panoramic views.

If you enjoy helping others succeed, are confident delivering training over Microsoft Teams or similar platforms, and love seeing customers thrive with the help of technology, this is the role for you.

What You'll Be Doing

This is not a technical support job. It’s all about people, engaging with schools to ensure they get the most from our platform. You’ll be at the heart of our customer experience, offering tailored support, training sessions, and onboarding that drive real product usage.

Deliver live, remote training sessions to school staff via video conferencing (Microsoft Teams)
Help schools implement and get the most out of our award-winning software
Provide support via phone and email, with a proactive and friendly approach
Participate in engaging webinars and group sessions to demonstrate best practice
Build strong, long-term relationships with our customers
Book appointments and follow up with schools to maintain software usage
Contribute to the creation of support materials and customer resources
Identify new opportunities for our sales team (with bonuses for leads!)
Keep accurate records in our CRM system

What You’ll Bring

We’re looking for someone who’s:

A confident communicator, both on camera and via email or phone
Highly proficient in IT—especially Microsoft Office and presentation tools like PowerPoint
Experienced in delivering software/product training remotely (ideally to groups)
Flexible and adaptable—you’ll be part of a fast-growing team with room to develop
Organised and self-motivated, able to manage your own diary and goals

The Perks

Base salary of £25,950 plus performance-based bonuses
Up to 37 days’ holiday including Bank Holidays (holidays to be taken in Gateshead school terms)
Access to Health Shield, Private Dental & Medical Insurance
Perkbox employee discounts & wellbeing platform
Company pension
Regular company events

What You’ll Need

Minimum GCSE Grade C or above in Maths and English
Confident working on video platforms (e.g. Microsoft Teams)
Eligible to work in the UK
Subject to enhanced DBS check due to work with schools

Bonus Points If You Have

Experience in delivering product/software training
A background in EdTech or SaaS
Knowledge of school environments or how children learn to read
University degree or equivalent

Ready to Make a Difference?

If this sounds like your kind of role, we’d love to hear from you. Please apply with your CV and a tailored cover letter telling us why you’d be a great fit for LexiaUK.

· Monday to Friday, 8-hour shifts

· No weekend work

· Office-based in Gateshead (please ensure you can reliably commute or relocate)

· Holidays must be taken outside of school term time

· Enhanced DBS check required (we’ll cover this)

Job Types: Full-time, Permanent

Pay: £25,950.00 per year

Benefits:

Company events
Company pension
Employee discount
Health & wellbeing programme
Private medical insurance
Sick pay
Store discount

Ability to commute/relocate:

Gateshead NE8 1AD: reliably commute or plan to relocate before starting work (required)

Application question(s):

Holidays must be taken during school holiday's, is this ok?

Experience:

Software Training: 1 year (required)

Location:

Gateshead NE8 1AD (preferred)

Work Location: In person

Quick apply

Refine Your Search

implementation & support (education) jobs in gateshead, eng

Implementation & Support (Education)

Quality and apprenticeship Co-ordinator – Training Provider

Access Arrangements Coordinator

IT Support Technician

Experts at Hand Lead

Regional Learning & Development Lead

ERP Data Entry Assistant

Graduate Level - Territory Manager, Dental Industry (Newcastle & Surrounding area)

Marketing and Events Officer - HIACT

Support Specialist

Tier III Support Technician

Health & Safety Coordinator

Curriculum Design Adviser

Quality and Compliance Officer

Junior Category Specialist

Sales Executive - Public Sector

VacancyTitle: Project Manager (Developer Services)

Director of People Partnering

Technical Solutions Analyst (12-month fixed term)

Development Chemist 2 - Adhesives

I want to receive the latest job alerts for implementation & support (education) in gateshead, eng

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