Customer service manager Work, Jobs in Gateshead, Twr (with Salaries)

Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Newcastle upon Tyne
- Full-time
- Management
- Bachelor's degree
- Leadership
5h
Client Engagement Manager -Full time - Permanent - Gateshead or Remote
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
1d
Marketing and Customer Service Manager
SkinBioTherapeutics —Newcastle upon Tyne
- £45,000 - £50,000 a year
- Temporary
- Hybrid work
- Up to 50% travel
- Marketing
- Customer service
- Flexible schedule
Quick apply
9d
Senior Duty Manager – Hospitality Operations & Guest Experience - Rosa Twelve
Leisure Business Services —Low Fell
- £24,420.00 - £42,463.15 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
8d
Shift Manager
The Sofa Delivery Company —Gateshead
- £17.59 an hour
- Team management
- Leadership
- Employee discount
Quick apply
13d
Business Development Manager (BDM) - Newcastle- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Newcastle upon Tyne
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
People & Service Manager
River Island —Gateshead
- Weekend availability
- Sales
- Customer service
- Retail management
- Annual leave
- Employee discount
Quick apply
Customer Service Team Leader
tombola —Sunderland
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Mentoring
Quick apply
Bershka Newcastle Deputy Manager
INDITEX —Newcastle upon Tyne
- Full-time
- Leadership
- Employee discount
Quick apply
Operations Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
12d
Customer Director
Taylor Wimpey —Sunderland
- Annual leave
- Employee discount
12d
Divisional Sales and Marketing Manager
Barchester Healthcare —Gateshead
- Sales
- Presentation skills
- Travel
Quick apply
Bershka Newcastle General Manager
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
Store Manager - North Shields
Oak Furnitureland —North Shields
- £60,000 - £66,950 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
Customer Success Manager Supplier
Hubexo —Newcastle upon Tyne
- Full-time
- Hybrid work
- Construction
- In-person
- Annual leave
- Employee assistance programme
Quick apply
General Manager
Swim Sports Company Ltd —Newcastle upon Tyne
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Deputy Manager
Home Bargains —Newcastle upon Tyne
- £37,020 a year
- Part-time
- Sales
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
7d
Business Development Manager
Coventry Building Society —Newcastle upon Tyne
- £55,000 a year
- Full-time
- Business development
- Negotiation
7d
Assistant Manager
Farmfoods —Newcastle upon Tyne
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
12d
General Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Leadership
- Employee discount
Quick apply
12d

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Area Manager, Customer Fulfillment

Amazon UK Services Ltd. -
Newcastle upon Tyne

Apply Now

Job details

Full-time
5 hours ago

Qualifications

Management
Logistics
Bachelor's degree
Leadership

Full job description

DESCRIPTION

Join Amazon as an Area Manager and gain experience leading a diverse team to ensure your area of the business meets customer demand.

In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. You'll implement your team's approach to drive productivity while working collaboratively with colleagues to address challenges.

This role offers the opportunity to develop leadership skills while contributing to Amazon's mission of being Earth's most customer-centric company.

Key job responsibilities

Create, oversee, and drive a culture of safety and wellbeing
Analyse and implement changes to keep quality and productivity at a consistently high level
Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
Work collaboratively with management-level colleagues to standardize shift practices

A day in the life
Your main focus will be maintaining safety standards within your team and across your site while monitoring and maintaining process efficiency.

Your days will include prioritizing routine team management and daily operational tasks, alongside individual escalations, process improvement work, and operational contingency planning. You'll also serve as a role model and mentor to new managers, helping to develop the next generation of leaders.

About the team
Customer Fulfilment (CF) is where it all started for Amazon - scaling from a humble team of booksellers to a global operation handling over 1.5 million orders daily. Based in Fulfilment Centres (known as the 'First Mile'), we're the first people in the chain getting products to customers at the speed Amazon is known for.

We manage dynamic inventory and deliver round the clock, using emerging technology to offer customers a bigger, better range, quickly and affordably.

BASIC QUALIFICATIONS

Bachelor's degree or equivalent, or experience in a relevant field
Experience working with stakeholders
Experience using data to influence business decisions
Experience in people management

PREFERRED QUALIFICATIONS

Experience within a distribution center, logistics, or manufacturing environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

customer service manager jobs in gateshead, twr

Area Manager, Customer Fulfillment

Client Engagement Manager -Full time - Permanent - Gateshead or Remote

Marketing and Customer Service Manager

Senior Duty Manager – Hospitality Operations & Guest Experience - Rosa Twelve

Shift Manager

Business Development Manager (BDM) - Newcastle- Circa 41k Package - 53k OTE Uncapped

People & Service Manager

Customer Service Team Leader

Bershka Newcastle Deputy Manager

Operations Manager - Lefties Newcastle

Customer Director

Divisional Sales and Marketing Manager

Bershka Newcastle General Manager

Store Manager - North Shields

Customer Success Manager Supplier

General Manager

Deputy Manager

Business Development Manager

Assistant Manager

General Manager - Lefties Newcastle

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