Customer service supervisor Work, Jobs in Gateshead, Twr (with Salaries)

Depot Supervisor
BGS Intelligent Door Solutions Ltd —Newcastle upon Tyne
- Up to £40,000 a year
- Full-time
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
14d
Sales - Supervisor
New Look —Metrocentre
- Part-time
- Microsoft Word
- Communication skills
Customer Service Team Leader
tombola —Sunderland
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Mentoring
Quick apply
Shift Manager
The Sofa Delivery Company —Gateshead
- £17.59 an hour
- Team management
- Leadership
- Employee discount
Quick apply
12d
Supervisor - Newcastle
Sephora —Newcastle upon Tyne
- Weekend availability
- Sales
- Customer service
- Leadership
- Employee discount
KYC Team Leader
iamproperty & iamsold —Newcastle upon Tyne
- £29,870 a year
- Full-time
- Supervising experience
- Organisational skills
- Communication skills
- Annual leave
Quick apply
6d
Team Leader
The Rank Group —Gateshead
- £13.60 an hour
- Hospitality
- Sick pay
Quick apply
Customer Service Team Leader - Italian Speaking
tombola —Sunderland
- Overtime
- Hybrid work
- Management
- English
- Leadership
Quick apply
[New Store Opening] Oseyo Newcastle - Fresh Produce Section Team Leader
Oseyo —Newcastle upon Tyne
- £27,000 - £28,000 a year
- Full-time
- Store discount
- Annual leave
Quick apply
Night Shift Supervisor
Evri —Tyneside
- Up to £34,200 a year
- Night shift
- Management
- Microsoft Office
- Team management
- Employee assistance programme
- Employee discount
4d
Assistant Store Manager
M&S Opticians —Gateshead
- Sales
- Customer service
- Business development
Quick apply
Front of House Supervisor
Taste of Northumberland —Broomhill
- £13.50 - £14.93 an hour
- Weekend availability
- Hospitality
- Bar
- Sales
- Free parking
- Employee discount
Quick apply
14d
Supervisor
The White Company —Morpeth
- Leadership
- Employee discount
Restaurant Shift / Floor Manager
Washington —Washington
- £13.37 an hour
- Full-time
- Restaurant management
- IT
- Leadership
- Employee discount
Quick apply
Team Leader / Barista | Experience Required
Waves Coffee Bar & Patisserie —Roker
- From £13 an hour
- Part-time
- Hospitality
- Management
- Supervising experience
Quick apply
Utilities Operative/Foreman (Water)
Avove —Durham
- Full-time
- Agile
- Communication skills
- Employee assistance programme
Quick apply
Bar/Restaurant Supervisor
Gibraltar Rock —North Shields
- £13.50 an hour
- Full-time
- Serving
- Hospitality
- Bar
Quick apply
14d
Assistant Manager - Trenchers Restaurant - Spanish City
Spanish City (NE) Limited —Whitley Bay
- £13 an hour
- Weekend availability
- Spanish
- Management
- Restaurant management
- Employee discount
Quick apply
14d
Crane Installation Supervisor
Konecranes —Gateshead
- Overtime
- Remote
- Microsoft Powerpoint
- AutoCAD
- Microsoft Outlook
- Annual leave
Quick apply

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Sales - Supervisor
New Look —Metrocentre
Develop the team to deliver a seamless Omnichannel Customer journey within store and ensure our customers feel like they are shopping with one brand whether in…

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customer service supervisor jobs near gateshead, twr

Depot Supervisor

BGS Intelligent Door Solutions Ltd
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
Up to £40,000 a year
14 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Driving Licence
Computer literacy
Supply chain
Logistics
Warehouse management system
Japanese
Shipping & receiving

Full job description

Hours of work: Monday - Thursday 8am-4pm & Friday 8am-3:30pm

Salary Depending on Experience

Overview of the Company:

Novoferm have the privilege to be Europe’s largest system supplier of garage doors, doors, frames and door operators.

Our teams are made up of over 3,000 members who between them serve private, trade and industrial customers.

Since 1955 our policy to deliver quality over quantity is ingrained at the heart of our company, something fully represented by our values and endorsed withISO9001 accreditation.

Since 2003 Novoferm has been a proud part of the Japanese Sanwa family of companies.

Main purpose of the role:

To assist the Depot Manager achieve the goals of the business unit by utilising effective scheduling and communication while monitoring all engineer activities to ensure the delivery of an exceptional customer experience.

Scope of the role:

To carry out the daily duties as listed within the primary objectives in order to support the engineering teams to achieve their objectives whilst on site.

Primary Objectives:

· Goods Receipting

· Ordering Goods / Equipment / Materials

· Stock Management

· Programming / Scheduling Work & Engineers

· Dealing with Customer Issues

· Call Handling

· Risk Assessment Method Statements (RAMS)

· Adhering to Quality Management Systems (QMS)

· Supporting Depot Manager

· Out of Hours Rota

· Raising Orders / Quotes

· Dealing with Proforma Customers

· Customer Enquiries

· Managing Regional Emails

· Site & Vehicle Audits

· Raising Invoices

· Internal Team Communication

· Capturing & Recording Engineer Commissions

· Following up Quotes & Orders

· Maximising Sales Opportunities

· Obtaining Materials / Goods / Equipment Quotes

· Attend Health & Safety Meetings

· Support Marketing Campaigns & Digital Media

Secondary objectives:

· SHEQ Audits – internal & external

Qualifications – Skills – Experience required for the role:

· Computer Literate

· Well Organised

· Good & Clear Communicator

· Team Player

· Work on own initiative

· Good Planner

· Good Leader / Strong People Skills

· Flexible

· Door Industry Knowledge (Ideal)

Company Values

As a business, we recognise the importance of tailoring our decisions and actions around our company values and we are looking for an individual who can demonstrates these.

PROTECTING PEOPLE

We pride ourselves on having an impeccable safety culture. We constantly strive to improve our practices, in order to protect all personnel. We actively encourage reporting of near misses, assisting in the prevention of future accidents.

CUSTOMER FIRST

Our customer’s success is our goal. We work for and with them to identify and deliver solutions that exceed expectations. We stay with them for the total life cycle of our products and services and ensure the safety of end-users and our people

MOVING FORWARD

We are energised by the drive for continuous improvement. We anticipate and adapt to changing requirements and constantly seek ways to work smarter. We welcome new ideas with an open mind.

PERFORMANCE PROMISE

We keep our promises. We drive new ideas to realisation with speed and an obsession for customer-driven quality. We thrive on challenges and take pride in our “can do” attitude.

TOGETHERNESS & TRUST

We can win only by working together. We encourage participation, and we share information and ideas. We trust and respect each other and recognise good performance. Our behaviour is characterised by the highest ethical standards

The above details are non-exhaustive and therefore the post-holder should be prepared to be allocated additional reasonable tasks and responsibilities, within the realms of their knowledge, skills and experience.

Job Types: Full-time, Permanent

Pay: Up to £40,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in gateshead, twr

Depot Supervisor

Sales - Supervisor

Customer Service Team Leader

Shift Manager

Supervisor - Newcastle

KYC Team Leader

Team Leader

Customer Service Team Leader - Italian Speaking

[New Store Opening] Oseyo Newcastle - Fresh Produce Section Team Leader

Night Shift Supervisor

Assistant Store Manager

Front of House Supervisor

Supervisor

Restaurant Shift / Floor Manager

Team Leader / Barista | Experience Required

Utilities Operative/Foreman (Water)

Bar/Restaurant Supervisor

Assistant Manager - Trenchers Restaurant - Spanish City

Crane Installation Supervisor

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