Senior support specialist Work, Jobs in Gateshead, Twr (with Salaries)

Information Governance Manager
Somerset Bridge Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Referral programme
Quick apply
11d
Learning & Development Specialist/Coaching Professional
Tritility Limited —Jarrow
- Up to £40,000 a year
- Full-time
- Sales
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Service Promotions Executive
SpaMedica —Gateshead
- £35,381 a year
- Full-time
- Paid training
- Employee assistance programme
Quick apply
8d
Careers Adviser
Progress Careers —Gateshead
- £14,700 - £16,800 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
- Referral programme
Sales Consultant
Northern Gas and Power —Gateshead
- £27,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
12d
Senior Support Worker
Time to Care Specialist Support Services Limited —Newcastle upon Tyne
- From £14.20 an hour
- 12 hour shift
- No experience needed
- Driving
- IT
- Annual leave
- Referral programme
Quick apply
13h
Service Leader Level 1 - Newcastle Upon Tyne
Community Integrated Care —Newcastle upon Tyne
- £29,329 - £30,920 a year
- Full-time
- Leadership
- Annual leave
- Flexible schedule
Quick apply
M&E Manager
QE Facilities —Gateshead
- £57,528 - £64,750 a year
- Full-time
4h
Clerical Assistant
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Ashington
- £25,272 a year
- Full-time
5d
Occupational Health Advisor
KP Snacks —Tanfield
- Part-time
- Hybrid work
- Travel
- Human resources
- Employee discount
Quick apply
Haematology Nurse Specialist
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £39,959 - £48,117 a year
- Full-time
5d
Higher Level Teaching Assistant (HLTA)
Royal Grammar School, Newcastle —Newcastle upon Tyne
- £28,000 - £33,000 a year
- Part-time
- Microsoft Office
- Working with children
- Education
- Sick pay
Quick apply
5d
Senior Specialist, Sustainability Advisory & LCA
Faerch Group —Durham
- Call to connect
- In-person
Quick apply
4d
Change Manager
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £49,387 - £56,515 a year
- Full-time
- Communication skills
- Negotiation
5d
Deputy Ward Manager
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Cramlington
- £39,959 - £48,117 a year
- Part-time
5d
Senior Care Assistant
Orchard Healthcare Group —Houghton le Spring
- From £14.30 an hour
- Care plans
- Employee assistance programme
Quick apply
Senior Business Controller
Hubexo —Newcastle upon Tyne
- Full-time
Quick apply
Head of Housing Services
Gateshead Council —Gateshead
- £75,981 - £86,069 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
22h
Board member
believe housing —Seaham
- £6,550 a year
11h
Community Practitioner
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust —Sunderland
- £39,959 - £48,117 a year
- Full-time
13d

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senior support specialist jobs near gateshead, twr

Information Governance Manager

Somerset Bridge Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Referral programme
Car scheme

Qualifications

Management
Incident response
Presentation skills
Unity
Financial services
AI
Communication skills

Full job description

Description

SBG are excited to be recruiting a newly created senior role responsible for designing, embedding, and continuously improving our Information Governance Framework.

You will own and lead governance across Tier 1 policy, Tier 2 standards, and supporting controls, driving data and AI governance while ensuring compliance with UK GDPR, DPA 2018, FCA regulations, and Cyber Essentials Plus.

Leading a Cyber Specialist and Data Protection team, you’ll provide oversight across information security, cyber incident response, and employee awareness - ensuring SBG meets its obligations to customers, regulators, and the Board.

Working closely with Enterprise Data & Security, Legal, Procurement, Risk, and Technology, you’ll establish practical, proportionate, and audit-ready standards that underpin our Databricks platform and support secure, responsible AI adoption.

What you'll be responsible for:

Governance & Framework

Own and maintain the Information Governance Policy (Tier 1), presenting updates to the Board and CIO.
Develop, review, and publish all Tier 2 standards annually.
Maintain a governance register of standards and controls.
Lead or contribute to governance forums and committees.

Data Protection & Privacy

Lead UK GDPR compliance, including ROPA, DPIAs, data breaches, and DSARs.
Support or act as DPO and liaise with the ICO.
Strengthen data protection controls across systems and the data platform.

Cyber Security & Incident Response

Provide direction to cyber security activities and controls.
Own the Cyber Incident Response Plan, including escalation procedures.
Maintain Cyber Essentials Plus and support future ISO 27001 readiness.
Lead response to major cyber or data incidents.

AI & Data Governance

Develop and embed AI governance standards.
Enforce data governance (classification, quality, access) within Unity Catalog.
Support assessment and onboarding of third-party AI tools.

People, Culture & Suppliers

Lead, coach, and develop the cyber and data protection team.
Deliver employee awareness and training programmes.
Oversee supplier security assessments and risk registers.
Engage with regulators and external bodies.

Risk & Regulatory

Identify and manage information governance and cyber risks.
Ensure alignment with FCA requirements and strong customer outcomes.

What you'll need:

Strong expertise in UK GDPR and practical experience with DPIAs, DSARs, and breaches.
Experience implementing cyber or data governance frameworks (e.g. Cyber Essentials Plus, ISO 27001).
Proven people management within technical or compliance teams.
Ability to translate complex risk into clear, board-level communication.
Experience creating governance policies, standards, and frameworks from scratch.
Strong stakeholder management across business, legal, and technology.
Experience with incident response planning, risk management, and audit readiness.
Understanding of AI governance and data platform controls (ideally Databricks).
Experience managing supplier security risk.
Knowledge of FCA expectations within financial services.
Excellent communication, organisation, and prioritisation skills.

Our Benefits

Hybrid working – 2 days in the office and 3 days working from home
25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
Discretionary annual bonus
Pension scheme – 5% employee, 6% employer
Flexible working – we will always consider applications for those who require less than the advertised hours
Flexi-time
Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
Electric vehicle – salary sacrifice scheme
100’s of exclusive retailer discounts
Professional wellbeing, health & fitness app - Wrkit
Enhanced parental leave, including time off for IVF appointments
Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
Life Assurance - 4 times your salary
25% Car Insurance Discount
20% Travel Insurance Discount
Cycle to Work Scheme
Employee Referral Scheme
Community support day

About Somerset Bridge Group

Somerset Bridge Group is dedicated to delivering fair products and innovative services in the insurance industry. Our group focuses on underwriting, broking, and claims handling to provide sustainable and innovative insurance solutions. Somerset Bridge Insurance Services Limited, operating under GoSkippy and Vavista, offers insurance coverage to over 700,000 customers. Somerset Bridge Limited handles underwriting and claims, processing almost 50,000 claims annually. Somerset Bridge Shared Services Limited provides essential support functions to ensure operational efficiency and compliance. With a strong commitment to values, culture, and customer service excellence, Somerset Bridge Group is recognised for its industry awards and growth. Join us to be part of a dynamic team that fosters creative thinking and personal development.

We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.

Equal Opportunity Employer

Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.

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Refine Your Search

senior support specialist jobs in gateshead, twr

Information Governance Manager

Learning & Development Specialist/Coaching Professional

Service Promotions Executive

Careers Adviser

Sales Consultant

Senior Support Worker

Service Leader Level 1 - Newcastle Upon Tyne

M&E Manager

Clerical Assistant

Occupational Health Advisor

Haematology Nurse Specialist

Higher Level Teaching Assistant (HLTA)

Senior Specialist, Sustainability Advisory & LCA

Change Manager

Deputy Ward Manager

Senior Care Assistant

Senior Business Controller

Head of Housing Services

Board member

Community Practitioner

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