Dispatchers Work, Jobs in Gaydon, War (with Salaries)

Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Planner
Mears Group —Evesham
- Up to £31,000 a year
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Driver Operations Coordinator
BCA Logistics —Birmingham
- £28,762 a year
- Rotating shift
- Microsoft Excel
- IT
- Employee discount
Quick apply
8d
Transport Office Administrator
Insight Trans Logisitcs ltd —Inkberrow
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Trainee Traffic Operator - 4on/4off
Maritime Transport —Northampton
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
7d
Senior Hire Controller - Plant Hire
CRH PLANT —Evesham
- £30,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
8d
Transport Hub Administrator
Northamptonshire Children's Trust —Northampton
- £25,935 - £27,871 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
1d
Nights Gatehouse Coordinator
InPost UK —Lutterworth
- £14.48 an hour
- Night shift
- Microsoft Excel
- Warehouse experience
- IT
- Employee assistance programme
- Life insurance
Quick apply
Scheduler
Arcus FM —Redditch
- £27,312 a year
- Full-time
- Administrative experience
- Time management
- Annual leave
Quick apply
11h
Logistics Operations Coordinator
EKFB —Bicester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Nights C3 Yard Management & System Controller
InPost UK —Lutterworth
- £14.48 an hour
- Night shift
- Microsoft Outlook
- Analysis skills
- IT
- Employee assistance programme
- Life insurance
Quick apply
10d
Days Gatehouse Coordinator
InPost UK —Lutterworth
- £13.75 an hour
- Microsoft Excel
- Warehouse experience
- IT
- Employee assistance programme
- Life insurance
Quick apply
Logistics Coordinator
Cox Automotive —Coventry
- £31,811 a year
- Full-time
- Employee discount
6d
Transport Operator
Fowler Welch —Evesham
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Planner
Arcus FM —Redditch
- £26,758 a year
- Full-time
- Annual leave
Quick apply
Planner
ISS Facility Services —Birmingham
- Rotating shift
- Organisational skills
- Communication skills
D-Loop Coordinator
Network Plus —Lutterworth
- £27,000 a year
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
12h
Customer Service Desk Co-ordinator
Axis Automatic Entrance Systems —Northampton
- Full-time
- Customer service
Days C3 Yard Management & System Controller
InPost UK —Lutterworth
- £13.75 an hour
- Microsoft Outlook
- Analysis skills
- IT
- Employee assistance programme
- Life insurance
Quick apply
10d
Trainee Planning & Roster Coordinator
COLAS RAIL UK —Rugby
- Microsoft Excel
- Analysis skills
- Annual leave

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Call Handler

EMED Group -
Banbury

Quick apply

Job details

Full-time
£12.71 an hour
7 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Customer service
Numeracy
IT
Communication skills

Full job description

We have a fantastic opportunity for Call Handlers to join our team based in Banbury

We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service.

This role is based in-person from our office in Banbury working 40 hours per week - Monday to Sunday on shift patterns between 08:00 - 20:00

Some of the benefits can you expect.

£12.71 per hour
Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Paid holiday entitlement.
Pension Scheme.
Blue Light Card.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Main Duties:

Booking discharges and transfers from hospital, often under time critical circumstances.
Booking regular journeys for renal and oncology patients.
Contacting service users 24-48 hrs prior to travel to confirm the journey.
Communicating with road staff, ambulance care assistance, paramedics, patient transport liaison officers (PTLO), controllers and dispatchers as part of a multi-disciplinary team to ensure a successful journey for all services users.
Being aware of safeguarding practises and having the knowledge of when to use these skills to assist and support all service users and work colleagues.
Being the first point of contact for service users for questions or enquiries about patient transport.
Being able to transfer or refer callers to an alternative appropriate option, if you’re not able to answer or help directly.
Keep up to date with changes in policies and procedures.
Undertake all necessary training.
To support, assist and supervise less experienced staff when necessary.
Undertake any other duties and responsibilities related to this role.

Successful candidates will have:

Good standard of literacy, numeracy, and IT skills.
Customer service experience preferably obtained in a call centre/phone-based role.
Willingness to develop existing skills.
Ability to work to deadlines.
Good verbal and written communication skills.
Organised and logical.
Ability to prioritise workload.
Able to work as part of a team as well as independently.
Flexible approach to working hours.
Respect for confidentiality and the ability to handle sensitive issues appropriately.
Enthusiastic and motivated.
Punctual and reliable.
Ability to display a positive attitude.
Diplomatic and professional.

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

Quick apply

Refine Your Search

dispatchers jobs in gaydon, war

Call Handler

Planner

Driver Operations Coordinator

Transport Office Administrator

Trainee Traffic Operator - 4on/4off

Senior Hire Controller - Plant Hire

Transport Hub Administrator

Nights Gatehouse Coordinator

Scheduler

Logistics Operations Coordinator

Nights C3 Yard Management & System Controller

Days Gatehouse Coordinator

Logistics Coordinator

Transport Operator

Planner

Planner

D-Loop Coordinator

Customer Service Desk Co-ordinator

Days C3 Yard Management & System Controller

Trainee Planning & Roster Coordinator

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