It service desk team Work, Jobs in Gedling, Ntt (with Salaries)

Information, Communication Technician (ICT) Apprenticeship
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- Maths
- IT
7d
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
14d
2nd Line IT Support Technician
Department for Education —Nottingham
- £31,479 a year
- Full-time
- Microsoft Outlook
- Windows
- Presentation skills
12d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
IT Support Administrator (On-Site)
Anglo Skills College —Nottingham
- £21,000 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
IT Coordinator
Retail Trust —Derby
- £33,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
Quick apply
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
5d
INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN
MMD Mining Machinery Developments Ltd —Alfreton
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Store discount
Quick apply
7d
Operational Support Officer
HM Courts & Tribunal Service —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
12d
2nd Line Support Engineer - Nottingham based
CWCS Managed Hosting —Nottingham
- From £29,250 a year
- Weekend availability
- Linux
- In-person
- Free parking
- Sick pay
Quick apply
Service Desk Analyst
Saint Gobain —Loughborough
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Customer Services Officer
Tuntum Housing Association —Nottingham
- From £27,969.99 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
7d
Regulatory Officer - Combined Packaging Regime - 35090
Environment Agency —Nottingham
- £34,320 a year
- Part-time
- Microsoft Office
- Presentation skills
- Travel
- Flexible schedule
11h
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- Customer service
- SQL
- HTML
- Free parking
- Sick pay
3d
Systems Engineer
Thrive —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
First Line Analyst 3
Computacenter —Derby
- 12 hour shift
- Customer service
- Project management
- Presentation skills
IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
Network Field Installation Engineer
Luminor3 (Formerly NodeOne) —Nottingham
- £29,000 - £32,000 a year
- Full-time
- English
- Analysis skills
- Driving
- Flexitime
- Work from home
Quick apply
11d

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Information, Communication Technician (ICT) Apprenticeship

Nottinghamshire County Council -
Nottingham

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Office
Maths
IT

Full job description

Join Nottinghamshire County Council as an ICT Apprentice – Your Future Starts Here!

At Nottinghamshire County Council, we are dedicated to serving our community with care and commitment. We believe in creating a supportive environment where everyone can thrive. Join us in making a difference in the lives of those we serve!

Are you ready to kickstart your career in Information Communication Technology? As an ICT Apprentice, you will develop essential skills and gain valuable experience while working towards a vocational qualification. This is your chance to learn and grow within a supportive team, setting the stage for your future success!

Please note: This is a hybrid role, with flexibility to work from home. However, there will be periods where you are expected to be in the office full time to collaborate with your team and engage in hands-on training.

As part of this apprenticeship, you will be following the Support Technician Pathway. The Support Technician role is desk based resolving system user queries and resolving faults in a helpdesk environment.

As an ICT Apprentice, your key responsibilities will include:

Receiving Requests: Handle initial contacts from users via phone, email, webchat, and self-service.
Logging Interactions: Keep track of user contacts and interactions accurately.
Providing Support: Offer 1st and 2nd line support to resolve technical issues efficiently.
Escalating Issues: Work closely with 3rd line ICT support teams and suppliers when necessary.
Collaborating for Improvement: Team up with colleagues to enhance IT processes and user experiences.

To succeed in this role, you should have:

A good standard of general education, including GCSEs in English and Maths.
Basic knowledge of IT systems and software applications.
Familiarity with common IT packages, such as Microsoft Office.

We are looking for candidates who demonstrate:

Customer Care: A commitment to providing excellent service to users.
Team Spirit: The ability to work well with others and contribute positively to the team.
Problem-Solving Skills: An analytical approach to tackling challenges.
Time Management: The ability to organise your workload effectively.

At Nottinghamshire County Council, we offer:

A Place to Belong: Join a friendly, inclusive workplace where everyone is valued.
Professional Development: Access to training and support to help you grow in your career.
Work-Life Balance: Flexible working arrangements to suit your lifestyle.
Generous Leave: Enjoy a healthy work-life balance with generous holiday entitlement.

Don’t miss out on this fantastic opportunity to launch your career in ICT! If you are eager to learn and make a difference, we want to hear from you. Apply now and take the first step towards a rewarding future with Nottinghamshire County Council!

Apply Now

Refine Your Search

it service desk team jobs in gedling, ntt

Information, Communication Technician (ICT) Apprenticeship

Desktop Support Engineer

2nd Line IT Support Technician

Desktop Support Analyst - Derby

IT Support Administrator (On-Site)

Microsoft Dynamics 365 Support Engineer (Business Central)

IT Coordinator

Customer Service Specialist - Desk Based

INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN

Operational Support Officer

2nd Line Support Engineer - Nottingham based

Service Desk Analyst

Customer Services Officer

Regulatory Officer - Combined Packaging Regime - 35090

2nd Line Support Analyst

Systems Engineer

Service Desk Team Manager

First Line Analyst 3

IT Support Analyst

Network Field Installation Engineer

I want to receive the latest job alerts for it service desk team in gedling, ntt

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