Operations agent Work, Jobs in Gedling, Ntt (with Salaries)

Operations Executive
Canopy —Nottingham
- £25,480 a year
- Overtime
- Hybrid work
- CRM software
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
3d
Logistics & Customer Service Coordinator
Giant UK Ltd —Leicester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
1d
Rental Operations Agent
Avis Budget Rental Locations —Nottingham
- £26,545 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Customer Operations Executive
Canopy —Nottingham
- £25,480 a year
- Overtime
- Hybrid work
- Customer service
- English
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Trainee Water Assistant
Leisure Solutions Community Trust —Nottingham
- £10.85 - £12.71 an hour
- Weekend availability
- Maintenance
- Employee assistance programme
CCTV Operative
N Security Ltd —North West Leicestershire
- £13.01 an hour
- Part-time
- Microsoft Word
- Customer service
- English
Quick apply
Graduate Business Operations Associate
Bezos.ai —Nottingham
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
Operations Assistant
TIP GROUP —Loughborough
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
Agentic Data Testing Manager
London Stock Exchange Group —Nottingham
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Site Agent
Kier Group —Leicester
- Full-time
- Travel
- Contracts
- Leadership
Composite Laminator
Parker Hannifin Corporation —Shepshed
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
CX Systems Manager
Blue Light Card —Leicester
- Hybrid work
- Management
- Customer service
- Free parking
- Annual leave
General Foreman (Rolls Royce)
Balfour Beatty —Derby
- Hybrid work
- First Aid Certification
- Organisational skills
- Construction experience
- Annual leave
2d
Senior Operations Administrator
PPL PRS —Leicester
- £26,895 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Traffic Management Support Coordinator
Go Traffic Management —Derby
- £33,046 a year
Quick apply
Swimming Teacher
Leisure Solutions Community Trust —Leicester
- £15 an hour
- Part-time
- Customer service
- Employee assistance programme
10d
Site Agent - LP (Balvac)
Balfour Beatty —Derby
- Leadership
- Communication skills
Principal Data Architect
London Stock Exchange Group —Nottingham
- Full-time
- Azure
- Master's degree
- AWS
Casual Food and Beverage Assistant
Hilton —Derby
- £12.71 an hour
- Part-time
- Bar
- Restaurant
2d

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Operations Executive

Canopy -
Nottingham

Quick apply

Job details

Permanent | Full-time
£25,480 a year
3 days ago

Benefits

Casual dress
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Referral programme
Sick pay

Qualifications

Live chat
CRM software
Telephony
Customer service
English
Organisational skills
Computer skills
Customer support
Communication skills
A Level
Time management

Full job description

Customer Operations Executive

Location: Hybrid – Nottingham City Centre (Tuesday to Thursday in the office, Monday and Friday working from home)

Job Type: Full-time (37.5 hours per week)

Salary: £25,480 per annum, plus discretionary overtime and performance-related bonuses

About Canopy

At Canopy, we're building a Rental Marketplace designed to help millions of renters worldwide achieve their financial goals.

We're looking for enthusiastic, customer-focused individuals who are eager to develop their careers while contributing to the continued growth of an ambitious and innovative business. If you enjoy working in a collaborative environment where your ideas and contribution matter, we'd love to hear from you.

The Role

As a Customer Operations Executive, you'll play an important role in delivering an outstanding experience for our customers throughout their rental journey. You'll work with a wide range of customers, including renters, landlords, guarantors and letting agents, supporting them through our referencing process and resolving any queries they may have.

Using a variety of communication channels, including telephone, email and live chat, you'll provide timely, professional support while ensuring customer issues are handled efficiently and accurately. You'll also review referencing documentation, verify financial information and liaise with letting agents to help progress applications.

What You'll Be Doing

Deliver exceptional customer service across telephone, email and live chat.
Respond promptly to customer enquiries and support tickets.
Build positive relationships with renters, landlords and letting agents while meeting agreed service levels.
Complete tenant referencing checks accurately and within agreed timescales.
Review employment and landlord references in line with company procedures.
Carry out manual verification of customers' financial documents.
Resolve customer and technical queries throughout the referencing journey.

About You

We're looking for someone who enjoys helping people and takes pride in delivering excellent customer service. You'll be organised, adaptable and comfortable managing multiple priorities in a fast-paced environment.

You'll also have:

Excellent customer service skills, ideally gained through telephone, email or live chat support.
Strong written and verbal communication skills.
Great attention to detail and accuracy.
A calm, friendly and professional approach.
Good organisational and time management skills with the ability to prioritise effectively.
Confidence using technology, including spreadsheets and customer support systems.
Most importantly, you'll be a genuine team player with a positive attitude and a solutions-focused mindset. You'll enjoy working with people, communicate confidently with a variety of customers and be passionate about delivering a great customer experience.

Desirable Experience

While not essential, experience within a customer service environment, particularly using CRM systems or within the property sector, would be advantageous. Experience using Intercom is also beneficial.

What We Offer

We're committed to creating a supportive and rewarding place to work. As part of the Canopy team, you'll receive:
Company pension scheme.
25 days annual leave plus bank holidays.
An additional day's leave to celebrate your birthday.
Free tea and coffee when working from the office.
Company-funded social events.
Employee Assistance Programme.
Hybrid working, with office-based working on Tuesday, Wednesday and Thursday and home working on Monday and Friday.
Discretionary overtime opportunities and performance-related bonuses.

Working Hours

This is a full-time position working 37.5 hours per week. Standard working hours are between 9:00am and 6:00pm, Monday to Friday.

A Saturday rota also forms part of the role, with employees typically working one Saturday per month, between 9:00am and 2:00pm

Job Types: Full-time, Permanent

Pay: £25,480.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Referral programme
Sick pay

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 5 years (required)

Language:

English (required)

Work Location: Hybrid remote in Nottingham NG1 7AQ

Quick apply

Refine Your Search

operations agent jobs in gedling, ntt

Operations Executive

Logistics & Customer Service Coordinator

Rental Operations Agent

Customer Operations Executive

Trainee Water Assistant

CCTV Operative

Graduate Business Operations Associate

Operations Assistant

Agentic Data Testing Manager

Site Agent

Composite Laminator

CX Systems Manager

General Foreman (Rolls Royce)

Senior Operations Administrator

Traffic Management Support Coordinator

Swimming Teacher

Site Agent - LP (Balvac)

Principal Data Architect

Casual Food and Beverage Assistant

I want to receive the latest job alerts for operations agent in gedling, ntt

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