Client representative Work, Jobs in Gerrards Cross, Bkm (with Salaries)

Client Service Representative
CSC (Corporation Service Company) —London
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
Customer Service Advisor (Entry-Level)
Khoshi Global LTD —Iver
- £350 - £550 a week
- Full-time
- Bilingual
- Sales
- Customer service
- Flexitime
- Flexible schedule
Quick apply
7d
Territory Sales Representative (Remote Work - United Kingdom Based)
Sylvia P —Greater London
- From £40,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Work from home
Quick apply
Contact Center Service Supporter
Atos —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
3d
Office Administrator/Customer Service
A Lings Group Limited —Wallington
- Up to £32,000 a year
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply
Business Development Representative | UKUS
AssessFirst —London
- £45,000 - £60,000 a year
- Remote
- English
- Flexible schedule
3d
Entry Level BDR (HF13464251)
Flourish —London
- £30,000 - £35,000 a year
- Full-time
- Sales
- No experience needed
Quick apply
3d
Programme Manager (Contract)
Linear Executive Search —London
- £800 - £925 a day
- Temporary
- Hybrid work
- Human resources
- Software development
- IT
- Work from home
Quick apply
Senior Planner (Guildford / South-East London)
MWHTreatment —Rickmansworth
9d
KYC Onboarding Analyst
Ebury —London
- Analysis skills
- Communication skills
Quick apply
3d
Sales Representative - ChemSearch FE division City of London
NCH Europe —London
- £36,000 a year
- Full-time
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Services Representative
AXO Student Living —New Cross
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Sales Representative
Guapo Marketing LTD —Greenwich
- £400 - £600 a week
- Part-time
- Customer service
- No experience needed
- English
Quick apply
1d
Sales Representative - ChemSearch FE division East London
NCH Europe —London
- £36,000 a year
- Full-time
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Business Development Representative - London, UK
FIXR —London
- Hybrid work
- Sales
- Communication skills
Quick apply
Sales Representative -ChemSearch FE division South London
NCH Europe —London
- £34,000 - £38,000 a year
- Full-time
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Client Service Associate
Manulife —London
- £76,275 - £137,295 a year
- Full-time
- Annual leave
- Life insurance
Sales Representative - Telecoms
Hydra Sales Team —Canary Wharf
- £600 - £1,000 a week
- Full-time
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
Client Service Representative
Broadridge —London
- Full-time
- Analysis skills
- Organisational skills
- Financial services
Business Development Representative
PEI Group —London
- Business development
- Communication skills

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Client Service Representative

CSC (Corporation Service Company) -
London

Apply Now

Job details

Full-time

Qualifications

Bilingual
Microsoft Word
Microsoft Excel
Microsoft Outlook
English
Microsoft Office
DNS
Organisational skills
Communication skills
German

Full job description

Title: Client Service Partner

Location: London – United Kingdom | Hybrid: 3 fixed days in the office and 2 from home

Working Hours: Monday to Friday - 9am - 6pm

We are currently hiring a Client Service Representative to support our global clients in a professional business-to-business (B2B) environment in the technology and internet/web services industry. As a Client Service Representative, you will act as the primary point of contact for clients who require assistance with CSC’s internet products and services. You will play a key role in delivering exceptional client service by resolving inquiries, troubleshooting issues and providing clear guidance. You’ll work directly with enterprise B2B clients and will partner with our internal teams at CSC to provide support that will ensure our client’s domain portfolios and digital assets are secure.

If you’ve worked in the retail, hospitality & tourism, patient services or restaurant industries, you know what it takes to keep clients happy and satisfied while working in a fast-paced, high-volume environment. Our service professionals are empowered to solve client inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service.

Some of the tasks you will be responsible for:

Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and digital assets to help protect and secure our clients' global internet brands.
Client Relationships: Build and maintain client relationships by understanding the unique needs of each client.
Issue Resolution: Troubleshoot and resolve customer order requests and enquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems. Ensure timely and efficient resolutions to maintain customer satisfaction.
Escalation Management: Identify and escalate unresolved or complex issues to the appropriate teams, ensuring follow-up and resolution in a timely manner.
Product Knowledge: Be a trusted partner for your clients by developing and maintaining and in-depth understanding of our services, and to communicate industry changes. and new product offerings.
Team Collaboration: Assist other teams within DBS with client brand launches and projects, problem-solving, and troubleshooting as needed.
Performance: Understand and strive to meet or exceed metrics that are designed to help us achieve our industry leading client service support as evidenced by our world-class Net Promoter Score (NPS) results.

What technical skills, experience, and qualifications do you need?

Must be fluent in English and German. Fluency in any additional language would be a plus
Experience working in a customer-centric environment, industry and/or role
Effective written and verbal communication skills
Ability to think critically and be solution oriented
Strong Microsoft Office skills including MS Excel, Word, and Outlook
Ability to learn, adapt to, and discuss new technology
Tenacity and agility to balance varying priorities and inquiries from internal and external customers
Ability to work independently, as well as on a team
Proven organizational skills with the ability to prioritize work under pressure in a fast-paced environment
Previous experience of producing quality results with high attention to detail
Ability to be direct, open, and honest when communicating with clients and co-workers
Bilingual skills are a plus

What You Can Expect from Us

Our business is exciting, ever-changing, and highly focused on creating the best client experience. If this sounds like the right fit for you, read on to learn more about how we support our employees as they transition into Digital Brand Services:

Professional, engaging, and comprehensive training to introduce our business and the industry, supplemented with on-the-job training
An on-team mentor to provide additional day to day support during your onboarding
Collaborative team environment
Supportive leaders committed to your professional development and growth
Complimentary access to Open Sesame, monthly job-related recurrent training, and more
Flexibility for our employees by offering a hybrid work schedule
A clear vision, mission and values centred around our promise to provide world class service to our clients

We’re a company of helpful people teaming up to make a difference in global business and our local communities. We are passionate about service excellence, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®. What does that mean? Learn more about DBS by visiting cscdbs.com . While on that site, navigate to the Customer Tab or the Customer Testimonials section where you will learn about who our clients are and what they have to say about us!

Additionally, our positions come with CSC’s competitive benefits and incentives.

Apply Now

Refine Your Search

client representative jobs in gerrards cross, bkm

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