Delivery manager Work, Jobs in Gisburn, Lan (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
12d
Customer Services Manager
Assured Solutions Communications (ASC) Ltd —Preston
- £30,000 - £35,000 a year
- Full-time
- Spanish
- Management
- Customer service
Quick apply
2d
Key Account Manager
Parkingeye Limited —Coppull
- £38,000 - £42,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Consumables Team Leader
JLA —Sowerby Bridge
- £35,000 a year
- Full-time
- Hybrid work
- Management
- Marketing
- Free parking
- Annual leave
Quick apply
12d
Sales Manager - The Travellers Choice
The Travellers Choice Coaches —Carnforth
- £35,000 a year
- Full-time
- Sales
- Analysis skills
- In-person
- Free parking
- Employee discount
Quick apply
12d
Customer Team Leader
Co-op —Skipton
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
Account Manager
AppLocum Limited —Bolton
- From £24,784.50 a year
- Full-time
- Sales
- Microsoft Office
- In-person
- Free parking
- Employee discount
Quick apply
Rental Manager
Northgate Vehicle Hire —Rochdale
- £33,000 - £35,000 a year
- Employee discount
Quick apply
5d
Project Manager - Scheme Delivery Operations
National Highways —Preston
- £47,410 - £54,210 a year
- Full-time
- Civil engineering
- Project management
- Contracts
3d
Strategic Communications & Delivery Lead
Northpoint Wellbeing —Halifax
- £34,920 - £40,150 a year
- Part-time
- Communication skills
- Annual leave
Quick apply
10d
Retail Shift Lead
Company Shop Group —Bradford
- £28,500 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Service Delivery Manager
Kone —Keighley
- Full-time
- Hybrid work
- Management
- Salesforce
- English
4d
Customer Service Team Leader
Panaz Ltd —Burnley
- Full-time
- CRM software
- Contracts
- Leadership
- Referral programme
- Sick pay
Night Manager - Preston Riversway
Morrisons —Preston
- Night shift
- Hospitality
- Team management
- Employee discount
Quick apply
Sales Lead Co-ordinator
JLA —Sowerby Bridge
- £26,788 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
4d
Retail Store Manager
Company Shop Group —Bradford
- £49,633 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Manager
Morrisons —Bradford
- Hospitality
- Team management
- Employee discount
Quick apply
Field Service Team Manager
Innserve Ltd —Bury
- £38,900 a year
- Full-time
- Hybrid work
- Hospitality
- Management
- Data analysis skills
- Health & wellbeing programme
- Work from home
Quick apply
3d
Catchment Delivery Manager
Lanes Group —Bradford
- £48,000 - £55,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
Quick apply
Regional Sales Manager - North
Lucy Electric —Sowerby Bridge
- Remote

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
12 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in gisburn, lan

Helpdesk Manager

Customer Services Manager

Key Account Manager

Consumables Team Leader

Sales Manager - The Travellers Choice

Customer Team Leader

Account Manager

Rental Manager

Project Manager - Scheme Delivery Operations

Strategic Communications & Delivery Lead

Retail Shift Lead

Service Delivery Manager

Customer Service Team Leader

Night Manager - Preston Riversway

Sales Lead Co-ordinator

Retail Store Manager

Customer Service Manager

Field Service Team Manager

Catchment Delivery Manager

Regional Sales Manager - North

I want to receive the latest job alerts for delivery manager in gisburn, lan

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