The Waste Compliance Team plays a significant part in improving operational efficiency, reducing fuel consumption, supporting sustainability objectives, and ensuring high-quality service delivery.
Role Description
e.g. We are looking for a [Job Title] to join our dedicated team in the [Department]. This role is an opportunity to make a real difference in our vibrant and diverse city.
The main responsibilities of this role:
- To prepare and make recommendations to the Waste Compliance & Data Manager in monitoring operational performance, maintaining records ensuring recording, reporting of statistical data is accurate. The data will be presented to Senior Management, professional bodies as required.
- To oversee and direct consultation with service users, businesses and providers, and professionally represent the Authority at internal and external networking events, conferences and meetings as required.
- Cover the management (as required) of the Clinical Waste Service provision to domestic/commercial properties, internal, external bodies/business by providing managerial, technical, financial and customer support as part of the work undertaken by the Clinical Waste Service.
- Develop and implement process maps within Waste Services and improve the business processes. To identify actual or possible problems within the processes, and look at possible improvements (e.g. ICT developments. contracts; best practise)
- Deal with complex problems on a regular basis, frequently using own initiative to reach creative solutions, or making recommendations to the Departmental Management Team.
- Assist in preparation and presentation of reports and statistics to Senior Management, professional, Statutory organisations including the Environment Agency, DEFRA and other bodies or meetings as required.
- Support the Waste Compliance & Data Manager in meeting the Council’s statutory obligations, ensuring they are being complied with regards to the Environmental Protection Act’s Code of Practice on litter and refuse, Waste Collection /Disposal and any other.
- Support the Public Weighbridge process to include all joint working both internally and with external bodies/business, and the community.
- Develop and support the wheelie bin delivery/maintenance service, ensuring customer records, property database, electronic in-vehicle communications, wheelie bin stock database for domestic/business properties are maintained.
- Manage the development and operation of vehicle telematics (database, users, suppliers, software & hardware), routing of vehicles and field mobile data solutions with a view to minimise & report on fuel usage, reduce carbon impact and keep within a circa £2m fuel budget over an £11m fleet.
- Reconcile and certify contractual invoices, fuel and vehicle use and perform regular audits of invoices/service provision for all provided services.
- Responsible for the maintenance of the KCL (Waste Database) through the GIS system – duties include round changes, new properties in partnership with the LLPG team and the allocation of new properties to rounds. Undertake communications relating to electronic scheduling, routing of vehicles, including notes of meetings and any variation to scheduled routes etc. Maintain, develop vehicle routing, mapping of service delivery, in-cab (GIS, Routesmart/Fusion) software and hardware, including Android/windows support. Maintain develop the tablet software menus to reflect the demands of the service
- Provide support to Council Contact Staff using Fusion technology to monitor waste collection service. Use the councils CRM software system to manage customer enquiries, complaints and reports as they pertain to service requirements.
- To deputise for the Waste Compliance & Data Manager when required, overseeing traded services, staff, budgets and making key decisions on service delivery whilst ensuring regulatory compliance.
- To Maintain and support the Green Waste paid collection service (with a £1.6m income) ensuring new and existing customers collection information and eligibility is accurate and electronically uploaded into the in-vehicle software package. Maintain develop the tablet software menus to reflect the demands of the service.
How to Apply
If you are interested in joining our team and would like some further information, please contact Steve Morris by email to [email protected].
Employee Offer
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation.
We are committed to creating an inclusive environment where everyone feels valued, respected, and able to thrive. If you require any adjustments to the recruitment process to support your application, please let us know, and we will work with you to meet your needs.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
