2nd line technical Work, Jobs in Glascoed, Mon (with Salaries)

2nd Line Infrastructure Engineer
Shaw Healthcare —Saint Mellons
- £42,000 a year
- Azure
- Communication skills
2nd Line IT Support Technician – Helpdesk & Projects
Tech-Wales Ltd —Portishead
- £34,000 - £37,000 a year
- Full-time
- Travel
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
1d
IT Advisor
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- School
- Annual leave
6d
1st Line Engineer
DAS UK Group —Bedwas
- Azure
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
9d
Production Shift Manager (Food Production )
Bart Ingredients Co Ltd —Bristol
- £49,960 a year
- Full-time
- Continuous improvement
- Quality control
- Recruiting
- Free parking
- Store discount
Quick apply
13d
IT & Applications Support Engineer
Haseltine Lake Kempner —Bristol
- Full-time
- Hybrid work
- Travel
- Communication skills
13d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
8d
Technical Support Consultant
Zellis —Bristol
- Hybrid work
- Annual leave
2nd Line Technical Analyst
Xerox —Bristol
- Full-time
- Windows
- Analysis skills
- Presentation skills
7d
Infrastructure Engineer
Welsh Revenue Authority —Cardiff
- £37,111 - £45,378 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Language training provided
6d
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Communication skills
Quick apply
Senior Customer Compliance Manager
Hodge Bank —Cardiff
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Team management
- Store discount
- Health & wellbeing programme
Quick apply
Infrastructure Operations Engineer- Core Services
Computershare —Bristol
- Full-time
- Hybrid work
- Maintenance
- Analysis skills
- Communication skills
- Work from home
2h
Principal Marine Surveyor - Plan Approval
Maritime and Coastguard Agency —Cardiff
- £63,645 a year
- Part-time
- Hybrid work
- Master's degree
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Continuous improvement
- Training & development
- Annual leave
Associate Director/ Project Director - Quantity Surveyor Defence
Turner & Townsend —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Management
- Business development
Quick apply
12d
Principal Marine Surveyor - Stability
Maritime and Coastguard Agency —Cardiff
- £63,645 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Training & development
- Annual leave
- Employee assistance programme

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2nd Line Infrastructure Engineer

Shaw Healthcare -
Saint Mellons

Apply Now

Job details

Fixed term contract
£42,000 a year

Qualifications

Technical troubleshooting
Technology infrastructure experience
Cloud infrastructure
Azure
Technical writing
ISO 27001
Customer support
Communication skills
Microsoft Azure
Help desk

Full job description

Description

Shaw healthcare are seeking an experienced and motivated 2nd line Infrastructure Engineer to join our team and support the delivery, maintenance, and improvement of our technology infrastructure across a multi-site environment.
The successful candidate will have strong troubleshooting skills, a customer-focused approach, and experience working within secure IT environments. You will play a key role in maintaining infrastructure availability, supporting cloud transformation initiatives, and ensuring systems remain secure, reliable, and compliant.

Location: St Mellons, Cardiff

Hours: 37.5 hours per week

Salary: £42,000 PA

Fixed term contract for 12 months with view to become permanent

Key Responsibilities

Provide technical support and troubleshooting across a multi-site IT environment.
Support and maintain infrastructure within ISO27001 and Cyber Essentials Plus certified environments.
Assist with Azure migration projects and cloud infrastructure improvements.
Resolve incidents efficiently while meeting agreed service level targets (SLAs).
Maintain high standards of patch compliance, backup success, and system availability.
Produce and maintain accurate technical documentation.
Support security compliance initiatives and best practice standards.
Contribute to infrastructure projects and delivery milestones.
Provide excellent customer service and end-user support.

Experience and Technical Knowledge
The ideal candidate will have experience working within:

Multi-site IT environments.
ISO27001-compliant environments.
Cyber Essentials Plus-certified environments.
Azure migration and cloud technology projects.

Personal Attributes
You will be:

An excellent problem solver with strong troubleshooting abilities.
Analytical and methodical in your approach.
Customer-focused with strong communication skills.
Able to prioritise workloads effectively and manage competing demands.
Self-motivated with the ability to work independently and as part of a team.
Calm and effective when working under pressure.
Keen to learn and develop new technical skills.

Desirable Criteria

Microsoft Certified: Azure Administrator Associate (AZ-104).
Microsoft 365 Administrator certification.
Microsoft Certified: Identity and Access Administrator certification.
Fortinet NSE / FCP certifications.
Sophos Certified Engineer certification.

If you are a proactive IT professional looking for a role where you can make an impact, develop your skills, and support a modern technology environment, we would love to hear from you.

Benefits

Excellent benefits package

Apply Now

Refine Your Search

2nd line technical jobs in glascoed, mon

2nd Line Infrastructure Engineer

2nd Line IT Support Technician – Helpdesk & Projects

IT Advisor

1st Line Engineer

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

Production Shift Manager (Food Production )

IT & Applications Support Engineer

Senior Service Desk Analyst

2nd Line IT Support Technician

Technical Support Consultant

2nd Line Technical Analyst

Infrastructure Engineer

IT Support & Infrastructure Engineer

Senior Customer Compliance Manager

Infrastructure Operations Engineer- Core Services

Principal Marine Surveyor - Plan Approval

Software Customer Service Manager

Associate Director/ Project Director - Quantity Surveyor Defence

Principal Marine Surveyor - Stability

I want to receive the latest job alerts for 2nd line technical in glascoed, mon

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