Customer service manager Work, Jobs in Glasgow, Glg (with Salaries)

Customer Service Manager - Cardonald
Morrisons —Glasgow
- Hospitality
- Team management
- Employee discount
Quick apply
Client Services Team Leader (Internal Only)
Fleet Alliance —Glasgow
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Management
- Gym membership
- Flexible schedule
Quick apply
11d
Customer Service Manager (S)
Morrisons —Glasgow
- Hospitality
- Team management
- Employee discount
Quick apply
4d
Contact Centre Operations Manager
NFU Mutual —Glasgow
- Up to £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Financial services
- Annual leave
- Employee discount
6d
Regional Customer Sales & Support Manager
Volvo Group —Glasgow
- Up to £60,000 a year
- Microsoft Excel
- Sales
- Data analysis skills
- Employee assistance programme
- Employee discount
Customer Experience Manager
First Fence —Rutherglen
- £38,000 - £43,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Annual leave
- Employee discount
Quick apply
14h
Helpdesk Manager
CBRE —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
7d
Customer Service Team Leader
William Hill —Glasgow
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
14d
Regional Customer Relationship Manager
Barchester Healthcare —Glasgow
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Assistant General Manager
The Spanish Butcher, Glasgow —Glasgow
- From £36,400 a year
- Full-time
- Hospitality
- Spanish
- Management
- Employee discount
Quick apply
7d
Learning & Development Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Sales
- Travel
- Organisational skills
- Employee discount
Quick apply
Fraud Team Leader
Huntswood —Glasgow
- From £31,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Management
- Store discount
- Health & wellbeing programme
Quick apply
4d
Office Manager / Operations
Caledonia Waste Management Ltd —Glasgow
- £28,000 - £32,000 a year
- Full-time
- Sales
- Supervising experience
- Organisational skills
Quick apply
Retail Store Manager (Full-time) - Glasgow
New Balance —Glasgow
- Weekend availability
- Remote
- Management
- Sales
- Customer service
- Employee discount
- Flexible schedule
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
4d
Retail Area Sales Manager - Central & West Scotland
The Works —Glasgow
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
General Manager
Wingstop UK - St Enoch Glasgow —Glasgow
- £41,000 - £46,500 a year
- Part-time
- Leadership
- Restaurant
- Employee discount
Quick apply
7d
Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
4d
Front Office Manager
Radisson Hotel Group —Glasgow
- Full-time
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
7d
People & Service Team Leader
River Island —Glasgow
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d

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customer service manager jobs near glasgow, glg

Customer Service Manager - Cardonald

Morrisons -
Glasgow

Quick apply

Job details

Permanent

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Hospitality
Team management

Full job description

More About The Role

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed.

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service.

Reporting into the Store Manager, you will also:

Lead and empower colleagues to always put the customer first and deliver outstanding customer service
Listen and respond to our customers feedback and react accordingly
Ensure market leading availability across the store.
Work with the other Managers in store to lead a supportive and performance driven department
Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
Deliver training to ensure team have the capability and confidence to deliver their role
Enable colleagues to work with confidence across various departments
Identify and develop talent within the department
Build effective relationships with other operating departments
Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
Take a leadership role within the store
Ensure resource is planned thoroughly

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more?

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.

About The Company

Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.

The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.

At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

Experience of managing a team in a fast paced environment
You will need to be a great communicator who can share knowledge, experience and best practices
You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
You must be adaptable to change, whilst being able to challenge effectively
As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

Quick apply

Refine Your Search

customer service manager jobs in glasgow, glg

Customer Service Manager - Cardonald

Client Services Team Leader (Internal Only)

Customer Service Manager (S)

Contact Centre Operations Manager

Regional Customer Sales & Support Manager

Customer Experience Manager

Helpdesk Manager

Customer Service Team Leader

Regional Customer Relationship Manager

Assistant General Manager

Learning & Development Manager

Fraud Team Leader

Office Manager / Operations

Retail Store Manager (Full-time) - Glasgow

Customer Contracts Manager

Retail Area Sales Manager - Central & West Scotland

General Manager

Guest Services Manager

Front Office Manager

People & Service Team Leader

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