Customer success specialist Work, Jobs in Glasgow, Glg (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
4d
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Learning & Development Coordinator
GAP Group —Glasgow
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
7d
Applicant Contact Advisor (Fixed Term Appointment)
Ministry of Justice —Glasgow
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
3d
Test Analyst
Systal Technology Solutions —Hamilton
- Full-time
- Analysis skills
- In-person
- Communication skills
Client Service Advisor
Barclays —Glasgow
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Internal Sales Account Manager
GAP Group —Glasgow
- Full-time
- Sales
- Organisational skills
- Communication skills
Assistant Paralegal
TLT —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
Universal Credit Operational Leader - Central Scotland
Department for Work and Pensions —Glasgow
- £38,772 - £39,621 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
15h
Commercial Coordinator
GAP Group —Glasgow
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Paralegal
TLT —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
14d
Sales Advisor
Tapi —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
9d
Three Mobile Transformation Product Specialist
VodafoneThree —Glasgow
- Full-time
- Hybrid work
- Employee discount
Quick apply
2d
Powered Access Customer Support Engineer
Nationwide Platforms —Glasgow
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Assistant Head of Delivery (UKSV)
Cabinet Office —Glasgow
- £57,204 - £63,953 a year
- Part-time
- Hybrid work
- Presentation skills
- AI
- Annual leave
7d
Commercial Administrator
GAP Group —Glasgow
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Outbound Sales Advisor
VKY Intelligent Automation —Glasgow
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
3d
VodafoneThree - Specialist Engineer - Network Operations Centre
Vodafone —Glasgow
- Full-time
- Hybrid work
- Management
- Computer networking
- Employee discount
Technology Sales Executive
Softcat —Glasgow
- £26,250 - £28,900 a year
- Communication skills
- School
- Flexible schedule

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Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year
4 days ago

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer success specialist jobs in glasgow, glg

Retention Specialist

Customer Service Advisor

Customer Hire & Sales Coordinator

Learning & Development Coordinator

Applicant Contact Advisor (Fixed Term Appointment)

Test Analyst

Client Service Advisor

Internal Sales Account Manager

Assistant Paralegal

Universal Credit Operational Leader - Central Scotland

Commercial Coordinator

Paralegal

Sales Advisor

Three Mobile Transformation Product Specialist

Powered Access Customer Support Engineer

Assistant Head of Delivery (UKSV)

Commercial Administrator

Outbound Sales Advisor

VodafoneThree - Specialist Engineer - Network Operations Centre

Technology Sales Executive

I want to receive the latest job alerts for customer success specialist in glasgow, glg

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