Front office manager Work, Jobs in Glasgow, Glg (with Salaries)

Front Office Manager
Ibis Styles Glasgow Central —Glasgow
- Weekend availability
- Hotel
- Team management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Front Office Assistant
The Address Glasgow —Glasgow
- Part-time
- Hotel
- Front desk
- Cash handling
Quick apply
Restaurant Administrator - (PT 25/30 hours)
Harry's Glasgow —Glasgow
- Part-time
- English
- Computer skills
- Cash handling
- Employee discount
Quick apply
5d
Hotel Manager
AC by Marriott Glasgow-Admin & General —Glasgow
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Assistant Front of House Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Hotel
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
3d
Hotel Receptionist
The Brunswick Hotel —Glasgow
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Receptionist
Clockwise Group Limited —Glasgow
- £27,976 a year
- Full-time
- Sales
- Accounting
- Front desk
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Night Manager
Hotel Indigo Glasgow —Glasgow
- £30,243.20 a year
- Full-time
- English
- Hotel
- Front desk
- Annual leave
- Referral programme
Quick apply
3d
Reception Manager
RAD Hotel Group —Larkhall
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
1d
Front of House
Dains —Kilmarnock
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Quick apply
3d
Revenue Manager
The Address Glasgow —Glasgow
- Full-time
- Data analysis skills
- Hotel
- Analysis skills
Quick apply
Assistant Manager
Five Guys UK —Glasgow
- From £35,870 a year
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
Front Office Supervisor
Glasgow Marriott Hotel —Glasgow
- £13.30 an hour
- Weekend availability
- English
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
2d
Front Office Receptionist
Advertise It —Hamilton
- Full-time
- Remote
- Spanish
- Google Suite
- Microsoft Outlook
- Annual leave
Quick apply
Guest Service Manager (Nights)
Holiday Inn Glasgow - East Kilbride —Glasgow
- £13.71 an hour
- Weekend availability
- Hotel
- Leadership
- Restaurant
- Employee discount
Quick apply
1d
Restaurant Shift / Floor Manager
Tim Hortons —Glasgow
- £13.37 an hour
- Full-time
- Sales
- Team management
- Quick service & fast food restaurant
Quick apply
Casual Night Porter
Millennium Hotel and Resorts UK —Glasgow
- £12.71 an hour
- Night shift
- Customer service
- Hotel
- Guest services
- Referral programme
Quick apply
Restaurant Shift / Floor Manager
Tim, Hortons —Cumbernauld
- £13.37 an hour
- Full-time
- Sales
- Team management
- Quick service & fast food restaurant
Quick apply
Venue Night Porter
Glenbervie House and Country Estate —Larbert
- From £13.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
Food and Beverage Supervisor
Verde Resorts —Irvine
- £13.21 an hour
- Weekend availability
- Bar
- Customer service
- Restaurant management
- Employee assistance programme
- Employee discount
Quick apply

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Front Office Manager

Ibis Styles Glasgow Central
Glasgow

Quick apply

Job details

Full-time
5 days ago

Benefits

Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Guest check-in and check-out
Accounts receivable
Front of house supervision
Hotel and accommodations experience
Internal department liaison
Microsoft Office Suite
Complaint handling
Team management
Overseeing budgeting and forecasting
Organisational skills
Front desk
Cash handling
Leadership
Communication skills
Hotel front office operations
Hospitality management

Full job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family
An additional day's leave for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT OUR HOTEL

What you'll be doing..

Lead the front office team to deliver outstanding guest service, ensuring every guest feels valued and welcomed
Address guest needs promptly and professionally, building lasting impressions and guest loyalty
Oversee daily front office operations, including check-in/out processes, room assignment accuracy, and seamless billing, with a focus on efficient processes to minimize wait times and uphold high service standards
Recruit, train, and mentor front desk staff to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and empower team members to handle guest inquiries confidently
Act as the primary contact for guest concerns, handling complaints with empathy and efficiency, and collaborating with other departments to ensure smooth operations and guest satisfaction
Manage front office budgets, control expenses, and participate in financial forecasting, overseeing cash handling and monitoring accounts receivable for accuracy and compliance
Maintain records of occupancy, rates, and guest profiles, preparing daily, weekly, and monthly reports, and share insights with senior management
Motivate the team to achieve upselling targets by suggesting room upgrades and additional services; collaborate with sales and marketing teams to promote hotel packages and local partnerships
Ensure front desk operations comply with hotel safety standards, oversee emergency procedures, and maintain a secure environment for guests and team members

What We Need from You:

A minimum of 1-2 years of front desk experience in a supervisory or management capacity within the hospitality industry, ideally in a hotel setting
Proven record of effectively leading a team, building positive dynamics, and coaching for performance
Exceptional communication and interpersonal skills, with a passion for delivering high-quality guest service and resolving issues professionally
Strong organizational abilities to manage daily operations and administrative tasks efficiently
Familiarity with budgeting, forecasting, and financial reporting, along with knowledge of cash handling, accounts receivable, and basic accounting principles
Proficiency in front desk and property management systems (PMS), such as Opera or similar, along with a working knowledge of Microsoft Office Suite
Resourceful, solution-oriented, and comfortable making decisions under pressure
Flexibility to work evenings, weekends, and holidays as needed to meet the demands of the hotel industry

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

INDMANAGE

Quick apply

Refine Your Search

front office manager jobs in glasgow, glg

Front Office Manager

Front Office Assistant

Restaurant Administrator - (PT 25/30 hours)

Hotel Manager

Assistant Front of House Manager

Hotel Receptionist

Receptionist

Night Manager

Reception Manager

Front of House

Revenue Manager

Assistant Manager

Front Office Supervisor

Front Office Receptionist

Guest Service Manager (Nights)

Restaurant Shift / Floor Manager

Casual Night Porter

Restaurant Shift / Floor Manager

Venue Night Porter

Food and Beverage Supervisor

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