Service desk support Work, Jobs in Glasgow, Glg (with Salaries)

Service Desk Administrator
March —Glasgow
- £0.01 a year
- Windows
- Analysis skills
- Communication skills
Quick apply
3d
Cleaner
ABM UK —Glasgow
- £12.71 an hour
- 12 hour shift
- Communication skills
- Employee discount
Quick apply
Office Administrator
Global Crane Services —Glasgow
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Sick pay
Quick apply
7d
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
12d
First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
4d
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
Reception Supervisor
SuperPark UK —Glasgow
- £28,000 - £32,000 a year
- Weekend availability
- Hospitality
- Administrative experience
- First Aid Certification
- Free parking
- Employee discount
Quick apply
1h
Clerical Assistant
City Property Glasgow LLP —Glasgow
- £26,104.54 - £27,752.51 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
Quick apply
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
12d
IT Support Technician
Chemring Energetics UK Ltd —Stevenston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4h
Cleaner
ABM —Glasgow
- £13.45 an hour
- Part-time
- Communication skills
9d
Night Audit
Motel One —Glasgow
- Full-time
- English
- Hotel
- Hotel experience
Quick apply
Transport Planner / Plant Hire Desk Administrator
George Leslie Ltd —Glasgow
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Health & wellbeing programme
- Life insurance
Quick apply
5d
End User Support Technician
Thales —Glasgow
- Weekend availability
- Windows
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Receptionist
Jones Whyte —Glasgow
- Full-time
- Microsoft Office
- Data entry
- Front desk
- Referral programme
12d
Service Desk Engineer - Glasgow
Accenture —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Telephone & Administration Volunteer
British Heart Foundation —Glasgow
- Employee discount
Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
9d
Service Desk Apprentice
Foreign, Commonwealth & Development Office —East Kilbride
- £29,500 a year
- Full-time
- Customer service
- DevOps
- Presentation skills
- Annual leave
Environment Protection Officer
Scottish Environment Protection Agency —Holytown
- £39,725 - £43,887 a year
- Full-time
- Annual leave
- Employee discount
2d

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Service Desk Administrator

March -
Glasgow

Quick apply

Job details

Permanent
£0.01 a year
3 days ago

Qualifications

Cloud infrastructure
Windows
Analysis skills
Communication skills

Full job description

The Service Desk Administrator is the first point of contact for all IT queries across the business, playing a vital role in keeping day-to-day operations running smoothly. Working in a fast-paced service desk environment, you’ll troubleshoot and resolve a broad range of 1st line technical issues remotely, while managing tickets from initial query through to resolution.

This is a hands-on, varied role where no two days are the same — combining daily user support with opportunities to contribute to process improvements and gain exposure to the latest network, cloud, and infrastructure technologies, all while collaborating closely with wider service delivery teams.

Key Responsibilities:

Experience working in a 1st line support role
Provide first-line technical support to users via phone, email, and in-person.
Manage and prioritise service requests and incidents using a ticketing system.
Escalate complex issues to higher-level support teams as necessary.
Collaborate with other IT team members to ensure seamless service delivery.
First point of contact for all queries from staff.
Identify and carry out remote 'first time fixes' on a variety of network and software solutions. This will include varied tasks from password changes through to data restoration, printer, and software application rollout.
Process improvement - proactive involvement in the continued development of new and established procedures.
Service delivery - working with other service delivery teams to ensure that Service Level Agreement (SLA) targets are met.
Maintain a professional and effective working relationship with customers and work colleagues
Stay up to date with the latest technology trends and best practices.

Skills and Experiences:

Experience of troubleshooting with Laptops/Desktops/Printers
Knowledge of Windows systems - Windows Client OS
Office365 / Microsoft packages
Some server experience would also be beneficial.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Customer-focused with a commitment to providing high-quality service.

What we offer

A competitive salary and benefits package
An employer who values the ongoing wellbeing of its employees
Career development within a successful and growing business

About Us

We are MARCH®. The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board.

Why March?

Progress is People.

MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.

Quick apply

Refine Your Search

service desk support jobs in glasgow, glg

Service Desk Administrator

Cleaner

Office Administrator

Service Desk Analyst

First Line Desktop and Network IT Support Engineer.

Desktop Support Technician

Reception Supervisor

Clerical Assistant

Administrator (Support & Operations)

IT Support Technician

Cleaner

Night Audit

Transport Planner / Plant Hire Desk Administrator

End User Support Technician

Receptionist

Service Desk Engineer - Glasgow

Telephone & Administration Volunteer

Guest Services Manager

Service Desk Apprentice

Environment Protection Officer

I want to receive the latest job alerts for service desk support in glasgow, glg

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